Chief Digital Officer/CDO

Sök bland 1 lediga jobb som Chief Digital Officer/CDO och börja ditt nya yrkesliv idag!

Head of Digital Execution and Analytics

Company Description Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 21 000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years. We now want to make fossil free living possible within one generation and we are driving the transition to a sustainable energy system. Job Description Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 20,000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years. We now want to make fossil free living possible within one generation and we are driving the transition to a sustainable energy system. Do you want to create impact and make a difference? This is your chance to become part of a customer-focused, agile sales & marketing organization! Vattenfall Consumer Sales Nordic is accelerating towards a future with the connected energy landscape, new solutions, empowered customer and disruptive competitors. We have very high ambitions going forward and will continue to be a leader through innovation, sales-driving digitalization, customer focused solutions and signature customer experiences. Over the last years, we successfully pioneered an agile structure, governance and way of working - a major shift in becoming even more fleet-footed and to put the customer in the center of everything we do. We are now looking for the right person to fill the position as Head of Digital Execution and Analytics in this agile organization. You will become a member of the Consumer Sales Nordic Management Team and report to the Director of Consumer Sales Nordic. Consumer Sales Nordic serves 1,2 million customers in the consumer and small & medium business markets in Sweden and Finland. In this role, you will be one of our key contributors in shaping the future for Vattenfall and our customers. As Head of Digital Execution and Analytics you are responsible for ensuring the current and future digital capabilities and way of working of Consumer Sales Nordic, making sure we are in the forefront of both our digital customer experience as well as our internal digital operational excellence. This includes: - Set the vision and strategic direction for our digital capabilities, drive roadmap, inspire, communicate so that we jointly can execute upon it. - Being the go-to person in the management team for our 4 Nordic scrum teams working in this area. Teams are either working in close co-operation with Vattenfall IT or are joint teams with Vattenfall IT. There are 21 person on the business side and approximately 35 IT developers. Teams are responsible for: Ownership & development of vattenfall.se & vattenfall.fi Ownership & development of our Vattenfall app in sync with our business ambitions in the new energy landscape Ownership & development of our Marketing Automation to ensure our engine for running customer interaction is working Development and governance of our data landscape and utilization of data Serving customer journey teams with common analytical models & reporting Project management and managing demand refinement process Support and challenge the sales and commercial organization to reach our common goals by developing our digital capabilities and way of working in sync with business requirements Being an active and business focused member of the Consumer Sales Nordic management team Qualifications We are looking for a Head of Digital Execution and Analytics who has a relevant University degree and several years of proven track record of building digital capabilities in a B2C setting. Change management and experience in agile way of working is needed since you as a Management team member will be a role model and servant leader for our teams. In addition, the following qualifications are important for this position: Very good business sense and a proven ability to proactively drive a large range of topics, consisting of everything from marketing automation and data/analytics to forefront development of digital customer interfaces. You are an experienced leader with at least 5 years of experience with good communicative and stakeholder management skills You have a leadership profile that fits agile way of working: you are a servant leader and a coach to the teams even if the ultimate responsibility for the area lies with you Proven track record in turning challenges into opportunities leading to business value. Your marketing, sales, services and business development orientation is strong and you are able to drive the business and deliver pragmatic solutions. Your command of English is strong, both verbally and written. Your personal skills You are highly motivated to create the best value for our customers, to cooperate in a high performance organization and you want to play a decisive part in shaping the future. You possess the ability to think strategically, see the big picture as well as fully understand operational challenges. You have deep understanding of the business direction and can foresee how our CRM strategy and capabilities needs to be continuously developed. You are driven and open to change and use your strong interpersonal skills to build trustworthy relationships and effective interfaces. As a leader, you connect people to the bigger picture, accelerate learning in the organization and drive innovation. Furthermore you are a role model of the Vattenfall principles of Open, Active, Positive and Safety. Additional Information Our Offer We offer a challenging and international work environment and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues as ‘Ask and Share’ concept is essential for the way we work. We offer attractive employment conditions (smart working, flexible working hours and a good-work-life balance) and opportunities for personal and professional development. Click here for further information.

25 mars 2024
Sista ansökan:
24 april 2024