Maersk Sverige AB jobb

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Customer Experience consultant – Global Control Tower Are you ready to step into a dynamic role and contribute to our Global Control Tower team? We are seeking a Temporary Customer experience consultant for a 12-month employment to help ensure seamless operations and excellent service. Key Responsibilities Claims Monitoring: Pass claims to the Claim department, liaise with relevant parties for missing documentation/information, and maintain client communication. Operations Air: Monitor, control, and support Air Freight handling for global destinations. Air Hypercare: Provide hypercare support to ensure smooth operations across all air freight activities. KPI & Reporting: Conduct ATA milestone checks and monitor performance. EDI Follow-Up: Collaborate with the EDI specialist to improve EDI data quality and issue resolution. Productivity Improvement: Drive task migration to back-office teams and ensure proper backups are in place. NCG/Hazmat/Exception file generation Reporting: Update and maintain statistical reports. How a Normal Day Looks Like As a Customer Experience Consultant, your day will be structured to ensure efficiency and smooth operations. Here’s a glimpse of how a typical workday might unfold: Your morning starts with updating manual reports, followed by attending meetings. A key part of your role involves managing customer queries and case resolution, ensuring timely assignment, follow-up, and closure. Routine tasks also include maintaining the Salesforce Case Management queue by addressing outstanding cases and keeping workflows organized. You will also send reminders to suppliers to ensure that documents are sent when the CRD (Cargo Ready Date) is near. Additionally, you will handle the check of handed-over shipments, keeping track of and updating ETD (Estimated Time of Departure), ETA (Estimated Time of Arrival), ATD (Actual Time of Departure), and ATA (Actual Time of Arrival), and archiving them if invoiced. Additionally, you will also be tasked with pulling new Non-commercial goods (NCG) orders on scheduled days and assigning them accordingly. Requirements: 2 to 5 years of experience in the freight forwarding or carrier industry Knowledge of airfreight is an advantage Strong written and verbal communication skills in English Proficiency in Excel, including VLOOKUP and Pivot Tables (VBA/Macro skills are a plus) Demonstrated experience in stakeholder management Data-driven mindset with the ability to navigate MS Office applications effortlessly What You Will Get Professional development opportunities – a big focus in Maersk’s company philosophy. Adequate remuneration. Health allowance (friskvårdbidrag). Vacation house access via lottery systems. Great company culture (inclusive, open, and truly embracing diversity). If you are detail-oriented, highly organized, and ready to make an impact, we encourage you to apply for this exciting temporary position. Join us and be a part of our journey to excellence!

Think Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods. To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment. Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services. Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring. Are you ready to play your part in this? Vi söker sommarvikarier med placering i Strömstadregionen. Vi söker dig som är över 18 år, som har goda språkkunskaper och gillar administrativa arbetsuppgifter. Att jobba hos oss innebär huvudsakligen att skriva tullhandlingar för våra kunder vid import och export. Vi erbjuder ett roligt och utmanande arbete. Ingen tidigare erfarenhet krävs, men då vi sätter kunden i centrum ställer vi höga krav på din servicekänsla och din förmåga att lösa kundens uppdrag på ett snabbt, noggrant och trevligt sätt. Du är ansvarstagande och trivs bra med att arbeta både självständigt och i team samt bör klara stressiga situationer. Du kommer till en arbetsplats med trevliga arbetskamrater och där vi erbjuder intern upplärning och goda möjligheter att utvecklas. Hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med positivt arbetsklimat. Vi söker dig som har: • Positiv inställning och förmåga att skapa goda kundrelationer • Goda kunskaper i svenska och engelska, både i tal och skrift • Hög servicekänsla och är lösningsorienterad • Lätt för att jobba i team, men också med god förmåga att jobba självständigt Det vore kul att ha dig i vårt team – välkommen med din ansökan!