Ingka Services AB jobb

Who you are You are motivated by delivering projects with speed and quality, within a constraint budget and passionate about creating an IKEA fit for the future. You are energized by increasing customer value, driving business growth and contributing to overall success and results. Inspired by working together in an ever-changing multi-dimensional environment and motivated by finding new ways through co-creation with colleagues and other IKEA units. You possess strong leadership capabilities enhanced with strong interpersonal skills with the ability to build trustful relationships. Ability to prioritize and make efficient decisions with speed and simplicity and to take a holistic and long-term view of a global organization and identify business opportunities accordingly. To be successful in this role, you have: • Minimum 5 years of experience of developing businesses and delivering results • Minimum 2 years of experience in leading and influencing stakeholders • Advanced training and proven experience in Retail Layout, Home Furnishing Retail Design, Graphic Design or Sales management with proven Project leadership skills • Experience from a leading position in establishing new CMPs • Experience from leading change through agile leadership in a complex business environment Your responsibilities As the Expansion Commercial Planning Leader, you are responsible for securing the budget, speed, quality, and efficiency in the commercial planning process. Take immediate action to secure any timeline disruption or cost increase due to changing orders. Create timelines for the commercial planning process, aligning with feasibility, concept and schematic design, secure the rough and fine planning, and deliver a portfolio of projects within expected quality, time and budget according to the Ingka Strategic Expansion Plan. As Expansion Commercial Planning Leader, you need to be proactive in working and collaborating across functions within Ingka, Inter IKEA Retail Concept and other relevant stakeholders to secure detailed drawing deliverables and commercial planning according to expectations and market pre-requisites. You will be leading the commercial planning, secure communication and stakeholder management, as well as providing regular detailed drawing production forecast updates to the Expansion Planning Project Leaders. Furthermore, you are responsible to coordinate the documentation and sharing of lessons learned within the commercial planning process to further drive improvements.

Join IKEA as Fulfilment & Core Services Manager Location: Malmö, Sweden Reports to: Ingka Retail Manager About Fulfilment & Core Services The Fulfilment and Core Services function (F&CS) is a fundamental part of making IKEA omnichannel retailing a reality. To support IKEA in achieving its business objectives, F&CS acts as a fully integrated, process-oriented organization with an end-to-end approach to develop our business and deliver results across functions together with our partners. We focus on providing a seamless shopping experience with great quality at all touchpoints for the many people. This is achieved by: Developing and securing fulfilment of an optimized omnichannel network and core services to ensure affordability, profitability, and sustainability. Making the IKEA offer available and convenient for customers. Creating an inclusive work environment founded in IKEA culture and values, where diverse people can perform, grow, and develop. About the Role As the Group Fulfilment & Core Services Manager, you will lead the global strategy and execution of IKEA’s omnichannel fulfilment and core services. You will be instrumental in shaping the future of IKEA’s customer experience across all markets, ensuring affordability, sustainability, and operational excellence. This is a senior leadership role with high impact across the entire value chain, driving innovation and transformation at scale. The assignment Lead the global fulfilment strategy to optimize IKEA’s omnichannel network, ensuring seamless customer experiences across all touchpoints. Drive operational excellence and cost-efficiency across global distribution and fulfilment networks, ensuring long-term profitability and resilience. Oversee the global core services offer, ensuring high-quality, affordable, and sustainable services that exceed customer expectations. Champion sustainability across fulfilment operations, with a strong focus on last-mile delivery and circular services aligned with INGKA’s sustainability goals. Develop global sourcing strategies and supplier partnerships that are ethical, data-driven, and environmentally conscious. Foster a culture of learning and development, building high-performing, inclusive teams and future leaders across global markets. Collaborate across functions and countries, influencing and aligning stakeholders to deliver on strategic goals. What You Bring Proven senior leadership experience in global supply chain, logistics, or fulfilment roles within large-scale, matrixed organizations. Deep understanding of omnichannel retailing, customer fulfilment, and service operations. Strategic thinker with strong analytical and financial acumen. Experience in leading transformation and change across diverse cultural and market contexts. Strong stakeholder management and communication skills with the ability to influence at all levels. Passion for IKEA values, sustainability, and leading through people. Qualifications University degree in Economics, Logistics, Supply Chain Management, or equivalent. 10+ years of senior leadership experience in global logistics, retail, or supply chain. Experience in developing and implementing global strategies and managing cross-functional teams. Fluent in English; additional languages are a plus.