Kognity AB jobb

This is not a typical Customer Success role. You'll own net revenue retention across renewals, expansion, training, and customer marketing for a global customer base, with a direct line into shaping the product itself. We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and students in over 140 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do: Own and achieve the NRR target for Customer Success across all markets, covering renewals and expansion Build a structure across Account Management, Training, Professional Development and Customer Marketing with clear roles and no major gaps or overlaps Own, develop and implement the CS strategy and post-sales processes across markets, with full decision-making authority over prioritisation, team structure and resource allocation Set a clear approach for how CS uses communication and training to drive adoption and retention. Advise the leadership team on Customer Success strategy and forecasts alongside the CRO, and lead cross-team collaboration with Sales, Marketing, Product, Content and Enablement What we're looking for: Proven track record of growing net revenue retention through renewals and upsell strategies in a SaaS business Strategic thinking beyond Account Management, with clear prioritisation in a complex environment and strong judgement in ambiguity Ability to lead and inspire with confidence for maximum revenue outcomes, and to build capability in others Ability to effectively identify problems with impact on NRR within and outside the CS team, and develop and implement appropriate solution sets Executive-level communication and cross-functional influence, with the ability to work closely with senior stakeholders across the business How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.

We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do As a Content Coordinator, you will get a chance to keep content work moving reliably across Kognity's Content Operations team, its freelance contributors and the Product and Tech teams it depends on. Deliver small content update projects, acting as the single point of contact from brief through authoring, QA and upload to live deployment, ensuring every asset quality. Run the end-to-end contractor lifecycle, from sourcing and briefing freelance subject specialists to onboarding, tracking assignments and closing out engagements cleanly. Triage and route incoming content feedback from users and internal teams, tracking it through to resolution and surfacing patterns that shape content priorities. Work on third-party content rights, permissions and licensing, keeping records audit-ready and escalating copyright questions to the right stakeholders. Build and maintain the trackers, dashboards and documentation that give the content team visibility over its work, and help bring AI tools into everyday content operations. What we're looking for Background in content coordination, project coordination or operations, ideally within tech, product, digital publishing or EdTech. Proven ability to keep multiple workstreams organised and moving, ideally with a tracker or system you've built to manage competing priorities. Strong communication skills, able to adjust tone and detail for audiences from freelance contributors to legal and finance stakeholders. Fast learner who picks up new tools, platforms and content systems quickly, with minimal repeated guidance. Skilled at turning scattered information, such as feedback threads or contractor performance notes, into clear improvements patterns and concrete recommendations. Experience leveraging AI tools to enhance creativity, decisions, and execution Our values We take ownership We are transparent We make every week count We obsess over customers We show up with heart How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References Equal opportunity Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.

This is a chance to own and modernise the financial backbone of a growing EdTech business, building the processes, controls and external partnerships that keep accounting accurate and compliant across Sweden, the UK and the US. You'll report to our CFO and work closely with our Financial Controller and FP&A Specialist, a dynamic and driven team that shares ownership of Kognity's financial health. We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and students in over 140 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do: Own the end-to-end accounting processes at Kognity, including monthly and annual close, statutory reporting, expense handling and supplier payments, making sure the systems, processes and partners needed are in place, and gaps are caught early Own Kognity's banking relationships and payment processes. Take accountability for daily payments and liquidity management, keeping cash positions known and FX managed proactively Take accountability for timely audit and tax compliance across every jurisdiction Kognity operates in, and for designing and maintaining internal controls fit for a growing tech company Partner closely with the Order-to-Cash/A/R team, People & Culture and the wider business, making sure accounting requirements are understood and followed outside of finance What we're looking for: Strong understanding of accounting, audit, statutory reporting and tax in an international business environment Strong understanding of the Swedish K3 accounting framework Curiosity about and a desire to drive process automation and the implementation of AI tooling Experience managing outsourced or external accounting firms as service partners Experience running audit and tax compliance processes Ability to explain and discuss accounting and compliance requirements in plain terms to non-finance colleagues How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities. See more about how we collect and process your personal data in our Privacy Notice.

Education is one of the world's most important systems. At Kognity, we develop technology that enhances its effectiveness for both the teachers delivering it and the students who rely on it. The problems are real, the work is challenging, and the results show up in classrooms every day. We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do As an Information Security Manager you will get a chance to take ownership of Kognity's information security programme, keeping certifications like SOC 2 and ISO live and evolving, and driving incident response and customer trust for a platform used in classrooms across 120+ countries. You will: Take full ownership of Kognity's information security certifications and the policies behind them, turning a complex compliance landscape into a dependable system. Manage Kognity's incident response plan and strategy for data breaches, ensuring the business can respond quickly and confidently if an incident occurs. Oversee the IT and data security of Kognity's web systems, including banking security, keeping customer and company data protected across our platform. Lead customer information security dialogues and respond to RFPs, building Kognity's reputation as a partner customers can trust with their data. Manage physical security across Kognity's premises, keeping security risks to our offices and people to a minimum. Provide day-to-day support to teams across Kognity on information security questions, keeping good security practice a part of how people work rather than an afterthought. What we're looking for Experience working with information security frameworks (SOC2, ISO 27000 and ISO 42000) and ownership of an information security set-up end to end. A collaborative approach, comfortable managing security-related projects across functions such as Legal, Engineering, and Commercial. A commercial mindset, understanding how information security not only protects Kognity but also drives customer trust and business success. A passion for AI and a drive to experiment with new tools to enhance creativity, decisions, and execution. Our Values We take ownership We are transparent We make every week count We obsess over customers We show up with heart How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References

We're building one of the most ambitious tech teams in Sweden, defined by customer obsession, high shipping pace, and visible product impact. We’re a 125-person EdTech scale-up powering learning in 120+ countries. Our intelligent platform replaces traditional textbooks and combines rich, interactive pedagogy with smart AI and data to help students and teachers thrive, from international schools to US high schools. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations – You will be trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you’ll do: Design, build and ship full-stack features in Python and TypeScript, using AI-assisted workflows to accelerate execution while maintaining high quality and ownership from concept through iteration Design and evolve systems with a strong focus on architecture, boundaries and long-term maintainability, making sound technical decisions across APIs, data models, caching and testing Own problem spaces end-to-end, including shaping ambiguous requirements, defining the right approach and guiding execution toward robust, scalable solutions Continuously improve the codebase by simplifying solutions, reducing technical complexity and driving changes that have an impact across the team and system Guide and review implementation, including work produced through AI-assisted workflows, ensuring quality, consistency and alignment with system design What we’re looking for: Strong coding ability in JavaScript or TypeScript and at least one backend language, combined with the ability to evaluate, guide and refine implementation to reach production-ready outcomes efficiently Proven experience building and shipping features in a fast-moving product environment, with a track record of delivering high-quality solutions with real impact Experience owning features end-to-end, including shaping requirements, making technical decisions and iterating based on feedback and outcomes Strong understanding of system design, with attention to architecture, abstraction and long-term maintainability Experience using AI-assisted development tools, or a strong interest in adopting them as a core part of how you design, build and iterate on software How we hire Discovery call with a Recruiter Hiring manager discussion Live coding session Values discussion Systems design session Leadership talk Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We’re committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities. See more about how we collect and process your personal data in our Privacy Notice.

Education is one of the most important systems in the world. At Kognity, we build the technology that makes it work better, for the teachers delivering it and the students depending on it. The problems are real, the work is challenging, and the results show up in classrooms every day. We're a 125-person EdTech scale-up powering learning in 120+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter - Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations - You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team - You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline - Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do: Take full ownership of the engineering operating system within your first three months: tools, vendor contracts, on-call staffing, and platform support, so no escalations land on the CTO by default and engineers never lose time to broken tooling or unclear process. Audit and overhaul the hiring process end to end, improving interviewer calibration, role consistency, and onboarding so that time-to-hire and time-to-first-meaningful-contribution both come down measurably. Own TLT facilitation and drive EM layer consistency, with sessions that end in decisions, shared practices aligned across teams, and cross-EM escalations resolving below CTO level within six months. Build and maintain the engineering progression framework and performance data infrastructure, from a sharp draft in the first three months to a live, Tech 2.0-aligned framework with salary bands agreed with HR and EMs actively using it in performance conversations. Drive cultural and strategic change from decision to operating reality, particularly the Tech 2.0 rollout, owning the rollout plan, adoption tracking, and the rituals that make change stick across the org over an 18-month horizon. What we're looking for: A background as a senior, principal, or staff engineer, with subsequent experience in engineering leadership or management, ideally including people management in a scaling product organisation. Proven ability to operate without formal authority, driving change through credibility and relationships rather than positional power, and comfortable influencing senior engineers and EMs alike. Strong systems thinking with a bias for simplification: able to look at a complex set of processes and find the version that removes friction without losing what matters. High signal-to-noise communication, both written and verbal, with the ability to translate between strategic direction and operational reality and surface the right information at the right level. A passion for AI and a drive to experiment with new tools to enhance creativity, decisions, and execution. How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.