Wipro Sweden Filial Till Wipro Ltd, Indien jobb

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000+ dedicated employees serving clients across six continents clocking an annual revenue of more than $8.4b. Together, we discover ideas and connect the dots to build a better and a bold new future. Wipro’s Business Process Services (BPS) is a value orchestrator that brings together domain, technology, and operational expertise to drive the future of enterprise. Digital first thinking. Outcome driven approach. Niche End-to-End capabilities. Contextual Verticalization. Speed to value. A strong team of data analysts, visualization and design specialists, technologists, wellness experts, content moderators, cognitive finance consultants, employee and customer experience enablers, supply chain specialists across major industries. Our Expertise Conquer the new frontier of Business Process Services (BPS) with innovation and new age services. Small, medium and large institutions across the world take advantage of our domain expertise that spans across industry verticals. Leveraging BPaaS, omni channel solutions and HOLMESTM, our Artificial Intelligence platform, clients provide differentiated digital products and services to their customers. Wipro provides a great entrepreneurial work environment for continued growth within the Europe region with the support of an ecosystem that is designed to encourage innovation and scale. We are looking to find the next generation of leaders to drive our ambition across the European region. Wipro offers the opportunity to work on challenging engagements by leveraging leading edge technologies, with cross-functional consulting, design and engineering teams across geographies. The position is with the Wipro Technology Services BPS Practice and would be responsible for driving sales of our horizontal offerings within various industry verticals: Desired Skills & Experience: 15+ years in consulting/ System Integrator organizations with at least 10 years in related BPS, Software sales areas. Manage BPS sales for assigned accounts, drive revenue growth, and meet targets. Strengthen IT account relationships and identify new business within accounts. Use Wipro’s value propositions to boost sales and capture new opportunities. Collaborate across Wipro units to increase revenue and promote high-value services. Lead proposal creation, negotiations, and secure approvals for non-standard terms. Report account progress and updates to stakeholders. Act as a trusted IT advisor and join clients’ strategic planning. Coordinate internal resources for better customer experience. Develop reference customers and work with alliances and sales teams. Engage influencers for greater client access and growth. Conduct regular delivery reviews with delivery teams and clients to ensure SLA compliance and client satisfaction.

Role Overview The Program Director will be responsible for end-to-end ownership of large, complex IT infrastructure and cloud services programmes for strategic enterprise customers. This role carries accountability for service delivery, customer satisfaction, financial performance, governance, and transformation initiatives, while acting as the primary senior interface to customer stakeholders. The role requires strong leadership across global delivery teams, deep experience in data centre, cloud, and modern workplace services, and the ability to drive continuous improvement and growth within an account. Key Responsibilities Programme & Service Delivery Own end-to-end delivery of managed infrastructure and cloud services including on‑premises data centres, hybrid cloud, and platform services. Ensure SLA adherence, service stability, risk management, and operational excellence across all towers. Lead governance structures including QBRs, MBRs, service reviews, and escalation management with senior customer stakeholders. Act as the single point of accountability for customer satisfaction and ACSAT outcomes. Customer & Stakeholder Management Build and maintain trusted relationships with senior customer leadership and key decision-makers. Represent the service provider at executive forums, steering committees, and transformation reviews. Manage escalations proactively and drive resolution with speed, transparency, and ownership. Financial & Commercial Ownership Own revenue, margin, and cost governance for the account or programme. Drive financial discipline through forecasting, cost optimisation, and efficiency initiatives. Support contract governance, renewals, audits, and commercial discussions in partnership with sales and finance teams. Transformation & Growth Lead infrastructure modernisation and transformation programmes, including: Data centre consolidation and migration Cloud adoption (Azure/AWS) Platform standardisation and automation Identify and drive incremental revenue opportunities, new projects, and value-added services within the account. Sponsor innovation initiatives that improve resilience, security, and customer experience. People & Leadership Lead and mentor large, multi-location delivery teams, primarily based in India with on-site leadership in customer locations. Build strong succession plans, talent pipelines, and leadership capability within the account. Foster a culture of accountability, continuous improvement, and customer-first mindset. Required Experience & Skills Experience 15+ years of IT services experience with significant exposure to large enterprise customers. Proven experience as a Program Director, Delivery Director, or equivalent senior role. Strong background in: Data centre operations and SDDC platforms Hybrid cloud and public cloud (Azure/AWS) Managed services and ITIL-based operations Experience managing multi-million-dollar programmes with P&L responsibility. Technical & Domain Expertise Infrastructure services (Compute, Storage, Network, Backup, DR) Cloud platforms and modern workplace solutions Service management, automation, and monitoring platforms Strong understanding of security, compliance, and governance in enterprise environments Leadership & Behavioural Skills Executive-level communication and stakeholder management Strong decision-making under pressure and escalation scenarios Ability to lead cross-cultural, global teams Commercial acumen and outcome-oriented mindset Certifications (Preferred) ITIL (Foundation or higher) Cloud certifications (Azure / AWS) Programme or project management certifications (PMP, PRINCE2, SAFe – desirable) Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.