Renault Finance Nordic Bankfil Till Rci Banque S jobb

Renault Finance Nordic is looking for a structured, service-minded and customer-oriented Danish-speaking Service Coordinator with primary responsibility for the Danish market. While Denmark will be the main focus, the role also supports activities across the Nordic market and requires close collaboration with colleagues, dealers and partners in Danish, Swedish and English. Company information Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support. Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers. About the role As Service Coordinator Denmark, you will be responsible for customer and contract management, daily contact with Danish dealers and customers, debt collection follow-up and administrative support related to service contracts. In addition, you will contribute to Nordic activities including regular communication and coordination in Swedish. Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week. Your main responsibilities Activate and administer service contracts, including contract changes, extensions and updates. Ensure accurate contract data and transfer information between sales and contract management systems. Handle incoming leads, prepare offers, follow up and track conversion rates. Act as first point of contact for Danish dealers and end customers by email and phone, while also supporting wider Nordic customer and dealer-related activities. Support debt collection processes, including reminders, freeze/unfreeze handling, credit notes, write-offs and communication with collection partners. Manage the Danish sales portal, including dealer access and statistics. Provide information and training to the dealer network. Support translations of marketing material, training material and terms and conditions. Who we are looking for We believe you are a responsible and self-driven person who enjoys working with customers, dealers and colleagues across the organization. You are structured, service-minded and comfortable handling both administrative tasks and customer dialogue. Danish will be essential due to the main responsibility for Denmark, while Swedish and English are important working languages in the wider Nordic collaboration. Qualifications and experience Minimum 2 years of experience in customer management, customer service or a similar coordination role. Fluent in Danish, Swedish and English. Strong Excel skills. Experience from contract administration, dealer support, finance, insurance, automotive services or debt collection is an advantage. Experience with SAP, Visma or similar reporting tools is beneficial. Personal qualities Customer-oriented and service-minded. Structured, accurate and able to manage several tasks in parallel. Confident in handling challenging customer situations in a professional way. Independent, responsible and proactive. A collaborative team player who enjoys developing the business together with others. What we offer You will join an international financial services organization with a Nordic scope, where Denmark will be your primary market and you will collaborate closely with colleagues, dealers and partners across the region. This is an opportunity to take ownership of important customer and contract processes while contributing to growth in service and insurance solutions across the Nordics. Application We encourage you to apply as soon as possible, as interviews will be held on an ongoing basis. If you have any questions, feel free to contact by email: [email protected]

Credit & Business Analyst Are you an analytical and structured professional who enjoys working with data, credit processes and business improvements? We are looking for a Credit & Business Analyst to join our Wholesale and Services teams in a varied role supporting credit decisions, reporting, process development and business improvements. Company information: Renault Finance Nordic is part of Mobilize Financial Services, a financial partner of Renault, Dacia and Alpine vehicles. The company supports importers, dealers and customers with financing solutions, service products and high-quality customer support. Our team consists of 19 employees who share the same objective: to deliver professional, reliable and customer-focused service to our dealers, partners and end customers. About the role We are looking for a Credit & Business Analyst for a fixed-term position within a split function covering Wholesale and Services. In this role, you will play an important part in supporting daily operational activities, credit-related analyses, business reporting and continuous improvement initiatives across the company. The position combines recurring wholesale tasks with analytical assignments for the Services area, giving broad exposure to wholesale financing, risk processes, data analysis and cross-functional development work. Work location: The position is based in Kista. Hybrid work is applicable, with the possibility to work from home up to two days per week. Your responsibilities Manage recurring wholesale activities such as payments, credit limit updates, reminders, reporting and stock audit follow-up. Prepare financial analyses and gather relevant information to support credit decisions. Support dealership-related matters from both legal and AML/CFT process perspectives. Deliver data analysis and business reporting for the Services department. Identify, analyse and develop workflow improvements across departments. Support internal stakeholders with ad hoc reports, data insights and business improvement initiatives. Who we are looking for We believe you are analytical, structured and comfortable working with detailed information. You enjoy understanding data, workflows and business processes, and you have a practical problem-solving mindset. You are motivated by varied tasks and can work effectively with colleagues, dealerships, carmakers and other internal and external stakeholders. Qualifications and experience Fluency in Swedish or English. Strong Excel skills, including VBA and Power Query. Experience with financial analysis, risk management or credit-related processes. Experience in data analysis, reporting and business follow-up. Knowledge of or interest in the automotive, financing or banking environment. What we offer You will join a varied role in an international automotive finance environment, where you will work close to the broad business and the opportunity to contribute to both operational excellence and continuous improvement. You will collaborate with colleagues across functions and have the opportunity to develop business. The position combines recurring responsibilities with analytical, reporting assignments and improvement projects, making it well suited for someone who enjoys variety and process improvement through cross-functional collaboration. Application Please submit your application by 28th of September. We encourage you to apply as soon as possible, as reviews will be held on an ongoing basis. For questions about the position, please contact: [email protected] We look forward to hearing from you.