IPCO Sweden AB jobb

General position/description Do you want to be part of our transformation journey, in a truly global environment! Then we have an exciting assignment for you. We are now looking for an IT Coordinator within the function Business Support and Applications. IPCO AB are now looking for an IT Coordinator, to manage our strategic business system platforms. You are an essential part of IPCO Group IT and the team Business Support & Applications, with the assignment to provide secure, robust and modern applications, always supporting future business requirements. Your daily work will be conducted in close cooperation with business stakeholders, the core IT-team and suppliers. You have high interest and focus on efficiency and quality, with a mindset that always prioritize an optimized administrative model. Your Mission In the role of IT Application Coordinator, you will coordinate and support a team of experienced Application Process Specialist, to ensure that our strategic business systems are implemented to meet future business requirements. In this position you will work in a close cooperation with business stakeholders in a global context. You will have the end-to-end responsibility, from defining and prioritize IT-demands and system updates, to ensure implementation of functionality that enables process optimization and automation. You will cooperate with suppliers, to ensure delivery by agreements, with a high service level and continuously improvements. You will contribute to the overall IT strategy. Main responsibilities Managing tactical and operational meetings together with internal stakeholders and suppliers. Responsible for release management and coordination of work with new business It-demands/system updates, acceptance test and implementation. This also includes handover to suppliers and to ensure a high level of internal communication and training. Ensure available and relevant documentation e.g. test documentation, users-guides etc. Ensure that business It-demands are clearly defined, prioritized and executed together with the team and suppliers. Independently run global meetings, workshops, presentations and create appropriate documentation. Strong focus on business and act as an escalation point. You troubleshoot end-user issues in cooperation with selected suppliers and the team. Execute minor assignments, work with administration and projects, if needed. Work close to selected suppliers to ensure delivery by agreements and a high service level. You have focus on continuously improvements related to the support-/incident process. Ensure that relevant IT standards, policies and security requirements are followed, or take needed actions. Focus on master data quality. Your Profile A true team player who strives for continuous improvement, development of yourself & the team. Good collaboration and communication skills, with strong focus on change management. You can easily interact with you colleagues and stakeholders. Basic leadership skills and be responsible to drive projects and coordinate activities. Innovative and solution-oriented thinker, with a structured and analytical ability. Service minded, positive and open mindset. Requirements Fluent in English and preferable Swedish Degree in Computer Science or equivalent knowledge. Experience working with business requirements and release management. 2-5 years of experience in similar position as IT Application Coordinator or a comparable role. Meritorious Experience from working with Service management and ITIL. Working within a global manufacturing industry/organization. Business process modelling, to capture business requirements etc. Experience as a Project manager and/or Change manager. Experience from global organizations is an advantage as we work in an international environment. Experience from work in similar position and with Infor M3, Microsoft D365 or comparable applications. Additional information IPCO works for an equal workplace, and we value differences. We believe that the employees' different backgrounds, experience, skills, and personalities contribute to the development of the business. In a recruitment context, a focus on diversity based on, for example, gender, age, and foreign background is a matter of course. Location: Sandviken/Hybrid Contact information For further information about this position, please contact: Marie Landström, Recruiting manager +46 70-2737680, [email protected] Last day of application June 12th, 2024

IPCO AB are now looking for an Application Process Specialist, to manage our strategic business system platforms. You are an essential part of IPCO Group IT and the team Business Support & Applications, with the assignment to continuously develop and ensure efficient solutions and processes. This means to provide secure, robust and modern applications, always supporting future business requirements. Your daily work will be conducted in tight cooperation with business stakeholders, key-users and selected suppliers. This is an exciting opportunity for someone who wants to be a part of our transformation journey, in a truly global setting! Your Mission In the role of Application Process Specialist, you will act as an advisor and mainly make sure that our strategic CRM platform, Microsoft D365, is configured to meet future business requirements. Strong cooperation with business stakeholders, external partners and global key-users is the key for success. You have high interest and focus on efficiency and quality, with a mindset that always prioritize an optimized administrative model. You cooperate closely to business, to identify business requirements and implement adjustments that enables process optimization and automation. You have focus on master data quality. You support the organization with training and ensure that all relevant documentation is updated. Your Responsibilities - Run global forums for continuous dialogue with the business stakeholders. You will collect business requirements, prioritize, and execute together with the team and partners. - Participate in projects, including information gathering, analysis, design, implementation, testing and go-live processes. - Act as advisor towards business stakeholders regarding best practices and making business processes and way of working more efficient. - Perform testing of software configuration and solutions to ensure that system and process flows meets business requirements. - Independently run meetings, workshops, trainings, presentations and create appropriate documentation. - Support and provide-training to appointed key-users. - You troubleshoot end-user issues in cooperation with selected suppliers. - You ensure available and relevant documentation, users-guides etc. - You have focus on master data. - Your Profile - A true team player who strives for continuous improvement, development of yourself and the team. - Good communication- /change management skills, you can easily interact with you colleagues and stakeholders. - Basic leadership skills and be responsible to drive projects and coordinate activities. - Innovative and solution-oriented thinker, with a structured and analytical ability. - Service minded, positive and open mindset. Requirements - Fluent in English. - Degree in Computer Science or equivalent knowledge. - Good knowledge of Microsoft D365 or comparable CRM systems. - 2-5 years of experience in similar work as Application Process Specialist or a comparable role. Meritorious - Experience from work in similar position with CRM platform solutions such as D365 or comparable. - Working within a global manufacturing industry/organization or as an external consultant with expert skills within CRM-solutions. - Valuable if you have good knowledge of business processes within D365 Sales and Customer insights (Marketing & Customer voice). - Business process modelling, to capture business requirements, facilitate workshops to provide guidance, recommendation for appropriate implementation. - Experience as a Project manager and/or Change manager. - Experience from global organizations is an advantage as we work in an international environment.