CDON AB jobb

At CDON Group, thousands of merchants across Europe and China sell on CDON and Fyndiq. Keeping that merchant base running well requires strong operational follow-up: knowing what to look for, spotting issues and opportunities early, and making sure the right people can act on them. About us Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics. We are in a growing phase of massively increasing supply by expanding our merchant base, and we're on the lookout for a Merchant Operations & Support Manager to join us on this journey for our two Nordic marketplaces: CDON and Fyndiq. About the role As Merchant Operations & Support Manager, you'll take ownership of key parts of our merchant operations. You'll monitor merchant and marketplace data, identify issues and opportunities, and drive the right follow-up together with relevant colleagues. You'll also own and improve recurring processes, reporting and checks, and take initiative on projects that make our merchant operations more efficient, scalable and reliable. This is a great fit if you're early in your career, comfortable with data and want to learn a marketplace from the inside. You'll have your own clear areas of ownership from day one and a manager who is close to the work. How this role fits alongside your colleagues - Our Merchant Success Managers own the commercial merchant relationships and merchant performance management. You run the operational, support and compliance work underneath it — the monitoring, the casework and the recurring checks — rather than carrying a portfolio or performance targets. - Our Product Compliance Manager owns regulatory and product compliance policy. You run the monitoring and recurring checks that support it — you're not expected to interpret regulation. As an AI-first company, we expect you to build AI and automation into how you work. If your instinct when you meet a repetitive task is to automate it, you'll fit here. Responsibilities include - Keep an operational eye on merchant delivery and service quality across CDON and Fyndiq — fulfilment, on-time delivery, issue and escalation rates — and flag the merchants who need attention - Run the follow-up on flagged merchants together with Merchant Support, applying our escalation ladder consistently and documenting what was done - Review newly onboarded merchants after their first weeks and flag anything that looks off - Monitor the merchant base for pricing errors, product data quality issues, unfulfilled orders and suspected fraud - Maintain and improve our merchant-facing and internal reporting, including the performance score merchants see in Merchant Center - Run our recurring compliance and finance data checks (e.g. VAT validation, chemical tax, credit monitoring), supporting our Product Compliance Manager - Use AI and automation to cut manual work out of the above, and share what you build with the team Qualifications and requirements We're looking for someone curious and careful with data, who wants to understand why a number moved and is happy to chase it down. We'd especially like to see: - 1–3 years of experience in an analytical role — e-commerce or marketplace operations, business analysis, reporting, or support work with a strong data element. Recent graduates with a quantitative degree and some practical experience are welcome to apply - Confident with spreadsheets and comfortable working with larger data sets - Experience with a BI or reporting tool (Looker Studio, Tableau, Power BI or similar), or the ability to pick one up quickly. Basic SQL is a strong merit - An AI-first mindset — you already use AI tools in your daily work and are keen to build them into your workflows - Reliable and structured with recurring work — much of this role is doing the same thing well, every week - Able to explain a finding plainly to people who don't work in data - Comfortable with merchant-facing written communication, including messages about performance and terms - A team player — our work almost always involves several stakeholders - Excellent fluency in English and Swedish, both verbal and written - Post-secondary education in a relevant field, or equivalent work experience Experience from a marketplace or e-commerce environment, or with BigQuery, BI-tools and automation tooling, is considered a merit. What we offer - A role with genuine ownership early in your career, close to how a marketplace actually works - An opportunity to be part of a unique growth journey, actively contributing to the success of the leading e-commerce marketplaces in the Nordics - A collaborative and dynamic work environment, with passionate colleagues who believe in CDON Group's mission - Competitive compensation package, including benefits such as pension and insurance through Max Matthiessen and MyBenefit portal - Six weeks of paid vacation, flexible working hours, wellness grant and employee discount on our marketplaces - Room to grow — this role sits at the intersection of data, commercial and compliance, and opens doors in all three Application process Please attach your resume and a brief cover letter outlining your interest and suitability for the job. We will be conducting interviews with candidates on an ongoing basis. To ensure a professional and unbiased assessment, we will ask candidates to perform a combination of logical reasoning and personality tests as part of the process. The process also includes a short practical case. A six-month probationary period applies. Departments: Supply Locations: Stockholm Remote status: Hybrid

Want to shape the entire information security landscape behind one of the Nordics’ most well-known e-commerce marketplaces? At CDON Group, security is a strategic foundation for our growth, data-driven operations, and future innovation. We’re now strengthening our security capabilities and are looking for an Information Security Specialist who wants to take ownership, drive development, and ensure that security is embedded across our products, platforms, and teams. About us Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics. We are dedicated to providing great online shopping experiences and are on the lookout for an Information Security Specialist to join us on this journey for our two Nordic marketplaces: CDON and Fyndiq. About the role This role combines hands-on security work with broader ownership of how we structure, govern, and communicate information security across the company. You will sit within IT but collaborate closely with Legal, Finance etc, as many topics touch on compliance, GDPR, NIS2, the AI Act, and regulatory inquiries. At the same time, we are navigating a unique balance. We are pragmatic, entrepreneurial, and fast-moving, yet also a publicly listed company with expectations on governance, compliance, and structure. This creates an environment where you will help build processes that do not fully exist today, while still working close to the business and making real impact quickly. Some areas of focus include: Helping build security processes and routines, both maintenance and from the ground up Supporting the entire organization with practical, understandable security guidance Working with both technical and non-technical stakeholders Helping raise security maturity while keeping the business moving forward Responsibilities include You will have both structured responsibilities and day-to-day practical tasks. Key areas include: Developing and maintaining information security policies, governance, and documentation Driving risk management activities across systems, suppliers, processes, and new initiatives Ensuring alignment with frameworks such as ISO 27001, NIS2, and GDPR Collaborating closely with Legal on data protection, AI governance, and regulatory communication Supporting IT, infrastructure, and engineering teams with operational security tasks You will also work hands-on with: • Google SecOps and our existing tooling • Vulnerability management • Access and identity management • Coordinating external penetration tests and understanding results • Leading internal training, awareness efforts, and phishing exercises Part of the role also involves presenting findings and explaining why security requirements exist — not just what they are — in ways that engage and motivate colleagues across the business. Qualifications and requirements We are looking for someone who can understand, interpret, and communicate both technical and regulatory requirements. Relevant experience and traits include: A couple of years in information security, IT security, or data protection Relevant degree for the role Understanding of GDPR, NIS2, and IT risk work Strong communication and presentation skills The ability to learn and work with security tools such as Google SecOps Full professional proficiency in Swedish and English Pragmatic mindset and the ability to balance speed with governance Ability to work regularly from Stockholm to collaborate effectively with Legal and support incident handling Some tasks require hands-on IT security understanding, but you do not need to be a programmer. Support is available from backend teams for highly technical areas. What we offer An opportunity to be part of a unique growth journey, actively contributing to the success of the leading e-commerce marketplaces in the Nordics. A collaborative and dynamic work environment, with passionate colleagues who believe in CDON Group’s mission Competitive compensation package, including benefits such as pension and insurance through Max Matthiessen and MyBenefit portal. Career growth opportunities within a rapidly evolving company.   Application Process: Please attach your resume and a brief cover letter outlining your interest and suitability for the job. We will be conducting interviews with candidates on an ongoing basis. To ensure a professional and unbiased assessment, we will ask candidates to perform a combination of logical reasoning and personality tests as part of the process.