Jeppesen Systems AB jobb

Jeppesen is currently looking for an Information Technology Manager. This position will focus on supporting the Boeing Global Services (BGS) business organization. A successful candidate will understand the importance of collaboration as these positions will focus on working directly with the various product and support teams to ensure the success of our support team. Position Responsibilities: Lead and manage the day-to-day operations of the DSOC 3rd shift support team. Participate in workshops and meetings to ensure proper support representation. Coach, mentor and guide support staff to ensure they are empowered to do their work and remove any roadblocks. Identify areas of improvement when technology can assist client in achieving desired outcomes and play a central role in developing the roadmap and strategy for identified initiatives. Ensure exceptional service delivery and customer satisfaction are being delivered by our support teams. Own outcome delivery to clients, including the full lifecycle from on-boarding to service operations, by understanding the client business success criteria, issues and problems. Uses consultative skills and understanding of technology to explain business requirements and objectives. Work closely and collaborate with other teams to improve service delivery, system stability and customer experience. Perform regular risk and trend analysis to help support identify and mitigate any risks associated with our products and services. Validation and tracking of value delivered and outcomes expected by the delivered solution solution(s). Develop and achieve the support and services goals to support the organizational vision. Contribute to the support strategy to ensure the appropriate support handoff; continuously improve and evolve knowledge management and production readiness. Tasks and projects as assigned. Basic Qualifications (Required Skills/Experience): 2 or more years of experience in a support organization. 2 or more years of experience in collaborating with software development team. Preferred Qualifications (Desired Skills/Experience): 5 or more years of experience in a support organization. 5 or more years of experience in collaborating with a software development team. 3 or more years of experience leading teams in a support organization. Leadership experience Project Management Azure/AWS Cloud knowledge is a plus. Knowledge of Jeppesen products and services is a plus.

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Jeppesen is currently looking for a Senior Cloud and Security Architect in Sweden, Gothenburg. Why Choose Boeing Digital Aviation: At Boeing Digital Aviation Solutions, you'll be a part of a team that creates innovative digital solutions and analytics that drive the future and evolution of Digital Aviation and enable our customers to transform the way they do business. Using agile digital technology, our solutions optimize all aspects of the flight ecosystem including safety, environmental sustainability, and efficiency – delivering value and protecting our customers and the planet. Who We Are Looking For: The Boeing Digital Aviation Solutions (DAS) Application Engineering Senior Cloud and Product Security Architect must have broad cloud and application security background with experience in leading the definition and implementation of secure architecture and coding best practices for cloud native, customer-facing software solutions. The candidate needs strong technology leadership, analytical skills, teamwork, and excellent communication skills. The candidate will need to communicate at different levels in the organization to other technical personnel, business leaders and customers. This role will drive best-in-class software security practices into the Application Engineering organization in support of DAS modernization efforts to bring market-leading solutions to our aviation customers. What You Will Do: • Develop and lead implementation of security architecture and secure coding standards and strategies for DAS software solutions. • Contribute to the definition of overall DAS architecture security principles, guidelines, patterns, training, and standards. • Drive adoption of DevSecOps practices into the software engineering organization by working directly with teams on implementation. • Provide effective communication to business and technical community on security architecture topics. • Perform security tool evaluations and make recommendations for adoption. • Assess security impact of architectural decisions to product lifecycle. • Lead the identification of design constraints and ensure architecture conforms to security requirements. • Work across software engineering teams and architects for end to end alignment, process improvements and future designs. • Contribute to the standard software artifacts including the Software Architecture Document, Software Architecture models and other standard artifacts. • Work with customers to understand their security requirements. • Ensure compliance with Boeing Information Security requirements. • Collaborate with cloud service providers, Boeing InfoSec and Boeing Enterprise External Cloud teams to architect best-of-breed application security solutions across multiple clouds. • Review internal and vendor artifacts for security architecture compliance. What You Will Need: • Bachelor's degree or higher in related field • Highly technical and analytical, possessing 10 or more years of IT implementation experience. • 5+ years' experience in IT security, compliance and risk management, including privacy, controls, etc. • Hands-on technical expertise in Security Architecture, automation, integration, and deployment (DevSecOps). • Strong verbal and written communication skills and ability to lead effectively across organizations. Additional Success Factors: • Proven experience leading a globally distributed team • Proven experience to research, advise, compare and recommend technology solutions; ability to demonstrate and maintain method of keeping current on new technologies • Proven ability to deliver application and infrastructure security solutions in a multi-cloud environment • DevSecOps automation best practices • DFARS/FedRAMP/ITAR • NIST Cybersecurity Framework • ISO 27001 • Security Development Lifecycle • AWS/Azure/GCP Security services • Cloud Security monitoring process • Certificate Management • Threat modeling • Dynamic and Static Application Security Testing (DAST & SAST) • Software Composition Analysis Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+6 years' related work experience) This position is hybrid. This means that the selected candidate will be required to perform some work onsite 3 days a week. This is at the hiring team's discretion and could potentially change in the future.

Jeppesen is seeking a highly skilled and motivated individual to join our Customer Success (CS) Organization. All members of this team are laser focused to ensure our customers are realizing value out of our products. Everyone is customer-facing, and all are measured by retention, growth, positive sentiment via NPS & positive movement in customer health scoring. The team is primarily composed of two functions who work together & cross functionally to deliver value: Customer Success Managers (CSMs) – Responsible for proactively ensuring customers achieve maximum value from our products, services and solutions, fostering strong relationships and driving long term retention & growth. Customer Success Experts (CSEs) – Responsible for maintaining deep knowledge about our products to support our customers when conversations need a depth of technical expertise. They work cross-functionally to develop and deliver the frameworks we use to guide our customers to success. CSEs also work closely with our Product Teams to ensure features & functionality in future releases are aligned & prioritized to customer need. For this role, we are looking for a Customer Success Expert in airline crew planning and product usage. You will play a crucial role in leading Customer adoption initiatives, including identifying areas of customer improvements, performing Customer specific adoption/usage workshops (Health Checks) and maintaining a strong relationship with portfolio / business line. We are committed to creating an inclusive and growth-oriented environment for all our team members. Join us and discover your future with Jeppesen. Position Responsibilities: Consolidate and prioritize customer feedback on the products through close interactions with customers and other customer facing teammates. Act as the voice of the customer within the organization, providing feedback to product and development teams to inform the development of the product roadmap. Maintain a deep understanding of Crew Planning products and features to provide expert guidance to customers. Work with our internal data teams to establish and provide key metrics to monitor and identify adoption risks and issues Enhance adoption frameworks by providing best practices, furnishing the adoption playbook, improving onboarding and training materials, etc. Deepen customers' system adoption through various customer engagement activities such as conducting health checks and presenting data analysis results. Key Skills: Communications: Excellent verbal and written communication skills to effectively interact with customers and internal teams. Data Analysis: Ability to analyze customer data and metrics to drive decisions and strategies. Learning Agility: Ability to learn new products and features and tach customers how to apply them to solve their business problems or bring benefits to customers' organizations. Results Oriented: Relentless in ensuring the customer fully adopts the Jeppesen's solution and achieves their desired business outcome. Team Player: Works closely with other customer-facing roles to ensure customer satisfaction and positive DAS relationship. This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Show Sponsorship: Employer will initiate the visa application; however, the successful candidate will cover the cost of visa. Basic Qualifications (Required Skills/Experience): 5 or years of working experience in Crew Planning within airline environment or providing Crew Planning solutions to Airlines as a vendor. Ability to align customers' business processes with product capabilities. Strong written and verbal communication skills, with the ability to tailor messages to end-users and executives. Must be eligible to handle US export-controlled data. Preferred Qualifications (Desired Skills/Experience): 3 or more years previous experience in a customer success role within a SaaS environment. 5 or more years previous experience in airline operations and a solid understanding of aviation concepts. Extensive experience using Jeppesen Crew Pairing and/or Crew Rostering products. Experience applying adoption methodologies to optimize the customer engagement model. Previous experience in international business and/or multi-cultural environments. Fluency in multiple languages . Typical Education & Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. For more than 80 years, Jeppesen, a Boeing Company, has made it possible for pilots and their passengers to safely and efficiently reach their destinations. We are the world's leading provider of aeronautical data and operational support, combining our company's enduring spirit of innovation with a legacy of leadership in aviation to deliver 21st century navigation and optimization solutions. Jeppesen, A Boeing Company is looking for a Software Application Development Manager. The position will be based in Gothenburg, Sweden in our newly renovated office at Odinsgatan. About the position The Software Development and Advanced Technology department is now looking for a Line Manager who want to join us and be a part of driving a transition journey. We are on a journey to take our solutions into the cloud and at the same time continue to explore what modern technology such as AI and Quantum Computing can do to support our customers in the best possible way. Our development teams build world-leading optimization solutions targeting professional users as well as web-based solutions for airline personnel. As a line manager, you will be joining a team of 10 line managers and you will be leading 3-4 teams and about 15-20 team members. Both the leadership team and the development teams use agile principles to plan and perform their work. Position Responsibilities: As a line manager you will: Be accountable for your team's deliveries and performance Support your teams when they innovate, develop and maintain our software Coach both teams and team members to help them perform at their best Work closely with product management and the neighboring implementation department Be an active member of a leadership team that collaborates on a daily basis Drive continuous improvement across teams and departments Play an active part in our technical and cultural transformation journey Help create a workplace that gives you and your colleagues energy and make Jeppesen the best workplace in town Profile: Our leaders play an important role in nurturing our identity and company culture. We want our teams to apply an owner's mentality in everything they do and feel proud about what they do for our customers. This requires a special mindset and we believe our leaders play an important role in building and nurturing that culture. Required qualifications: Ability to speak and write English fluently Preferred qualifications: As a leader we believe that you: Have a background in the IT industry Have a track record of being a good coach to teams and people Are passionate about always improving ways of working and that you are eager to learn Are passionate about software development and new technology Are familiar with Agile and Lean principles Have track record of creating a safe, inclusive and collaborative working climate If you want to take part of our journey and would like to work in an international atmosphere, please submit your application in English. Relocation: This position does not offer relocation support. Show Sponsorship: Employer will initiate the visa application; however, the successful candidate will cover the cost of visa. Please apply ASAP for this role as recruitment may commence before the end date. If you join us you will get the chance to: Get professional skills development with our virtual learning tools and platforms e.g. (Digital Campus, LinkedIn Learning, Degreed, EdX, Enterprise Mentoring, and Communities of Excellence & Practice) Broaden your experience in international projects, technical workshops and hackathons Enjoy additional days off for Christmas break (December 24th-January 1st) Participate in employee recognition program Have Private Medical Insurance (Skandia) Grow as a leader in an international team And more... Please note that, due to the summer holiday period, there may be minor delays in the recruitment process.

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are looking for a Senior Project Manager within the EMEA region (Europe, Middle East and Africa) to strengthen the and Project Management Center of Excellence based in Gothenburg, Sweden. We are one of the largest software development businesses in Gothenburg. We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement, delivering more value to our clients, and exploring emerging technologies such as quantum computing, AI and big data analytics. At Boeing’s office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented, creative and dedicated colleagues. You will learn and broaden your perspective by working with 400 professionals from more than 30 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly, you will be expected to make a difference. Boeing is looking for a Senior Project Manager based in Gothenburg, Sweden. About the Position The Implementation department is responsible for the configuration and delivery of our Crew and Ops management products to airline customers and to make sure that we deliver solutions that our customers truly need and that creates value in their organization. This is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity and learn from each other. Position responsibilities: Strategically plan, lead, organize, and motivate project teams to achieve exceptional performance and deliver high-quality projects that provide significant business value to airlines Manage multiple concurrent projects effectively Willingness to travel frequently within EMEA to engage with clients. You will closely collaborate with the Project Director and Client Solutions Owner/Product Owner Basic/Required qualifications: 10+ years of Project Management experience Extensive experience with SCRUM/Agile methodologies Possess a balanced business/technical background, with a strong technical foundation to provide credible leadership to executives as well as development teams. Ability to lead Business Consulting, Sales, and effectively collaborate with clients Fluent in written and spoken English Excellent communication skills, both oral and written, with the ability to interact with individuals at all levels, including management Existing rights to work in Sweden Additionally, we are looking for a person with: Bachelor degree or higher in Computer Science or equivalent Strong interpersonal skills, including mentoring, coaching, collaboration, and team building Exceptional analytical, planning, and organizational abilities, with the capacity to manage competing demands and prioritize effectively An inspiring and positive approach to motivate and challenge teams and clients Creative problem-solving skills, with the ability to focus on details while maintaining a holistic view of the project Proven proactive approach to driving issue resolution and delivering results Preferred Qualifications PMP or similar certification Scrum Master Certification Certified SAFe Agilist Join us if you want to: Get professional skills development with our virtual learning tools and platforms (Digital Campus, Degreed, EdX, Enterprise Mentoring, and Communities of Excellence & Practice) Broaden your experience in international projects, technical workshops and hackathons Enjoy additional days off for Christmas break (December 24th-January 1st) Participate in employee recognition program (Boeing PridePoints) Have Private Medical Insurance (Skandia) Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 15 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+13 years' related work experience, 19 years' related work experience, etc.).

Jeppesen, a subsidiary of The Boeing Company, is one of the largest software development companies in Gothenburg. We develop innovative optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement, delivering more value to our clients, and exploring emerging technologies such as quantum computing, AI and big data analytics. We are currently looking for a Tech Lead Development Environment taking the role as Product Owner for one of our development team as well as driving various improvement areas in the areas surrounding development environment and product usage by our implementation teams. The team is responsible for development environments for internal and customers implementation teams implementing our products. You will be responsible for the team’s backlog and ensuring we are developing a maintainable solution as well as ensuring the development environment fulfills the needs for our internal and customers implementation teams. We are looking for a product owner who can team up with our Product Manager, Software Architect and implementation teams to explore new solutions, whilst also working with the development team to experiment, innovate and shape the next generation of our Flight Operations products. Position Responsibilities: Take ownership of the team's backlog and prioritize development efforts to deliver a high quality and maintainable core product based on the products and components requirements. Collaborate with the Product Manager, Software Architect and implementation teams to develop and deliver high-value solutions that meets architectural vision and implementation team’s needs. Effectively communicate your vision and present technical solutions to diverse audiences. Ensure innovation and experimentation within the development team to explore the next generation of our Flight Operations products. Embrace and promote agile ways of working to foster collaboration and productivity. Demonstrate informal leadership, being positive, outgoing, and results-oriented, to foster a strong and motivated team. Drive various improvement areas towards different stakeholders in the border area between product and implementation teams Basic Qualifications: Minimum 10 years of experience working within the software industry Minimum 5 years of experience as a product owner within the software industry Experience in cloud services ecosystem (e.g. AWS) Experience in using and understanding agile methodology and a willingness to embrace it Fluency in English, both written and spoken Preferred Qualifications: Experienced from Jeppesen crew implementation projects Experienced in engaging with diverse stakeholders and balancing competing needs effectively A team player with high integrity Excellent communication skills, with the ability to clearly convey visions and to present technical solutions to different stakeholders or audiences An engineering background as Bachelor of Science, Master of Science or similar Strong ability to see the bigger picture Fluency in Swedish, both written and spoken Join us if you want to: Have the opportunity to work with the most well-known companies in the aviation world Learn new things every day Work together with highly motivated and skilled team mates Work with new technologies and cloud deployments Have Private Medical Insurance (Skandia) Enjoy additional days off for Christmas break (December 24th-January 1st) Participate in employee recognition program (Boeing PridePoints) Pension Plan (Defined Contribution Plan) Typical Education & Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.).

At Jeppesen (Boeing DAS) we work with breakthrough technology, exciting customers and fantastic colleagues from around the world. Our culture is characterized by creativity, professionalism and hard work within an open and flexible work environment. We believe that our employees must be allowed to think big and have fun for us to remain one of the top companies in the industry. To get the best out of each talent, we encourage and enable our employees to continuously develop and explore. We are currently looking for a Technical Operation Engineer - Python & Linux specialist for our office in Gothenburg, Sweden to join an international environment with a team of like-minded system experts in a leading edge expanding software company. The team you will be working with consists of Technical Operations engineers (internally referred to as Service Managers), Systems Experts and Service Delivery Managers handling multiple customers globally. Position Responsibilities: • Become an authority on several production system installations in terms of managing the technical aspects of the applications. • Participate in ongoing implementation projects • Provide advanced technical support, in relation to the Service Level Agreement(s), for the Crew and Network Ops portfolio focusing mainly on the day of operation products. • Assist the client with knowledge injections, proactive problem solving and daily management of the production installation • Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades • Work with System requirements with internal and external stakeholders • To be on roster (24x7 standby) every fourth to fifth week This position is hybrid. This means that the selected candidate will be required to perform some work onsite 2 days a week. This is at the hiring team's discretion and could potentially change in the future. Show Sponsorship: Employer will initiate the visa application; however, the successful candidate will cover the cost of visa. Basic Qualifications (Required Skills/Experience): • 3 or more years in software development or advanced technical support role • Good knowledge in Python language • Good knowledge of Unix and/or Linux • Good knowledge with shell scripting • Familiar with AWS concepts • Good knowledge in version control systems such as Git and Mercurial • Fluency in English language Preferred Qualifications (Desired Skills/Experience): • 4 or more years in software development or advanced technical support role • Particular interest in technical problem solving • Experience with AWS • 24X7 work environment on call • Strong programming skills (Java an advantage) • Databases (Oracle or Postgresql) • Knowledge of Kubernetes is beneficial • Messaging systems such as Activemq • Customer relationship experience is advantageous • Highly responsible, able to take ownership of issues • Strong technical & analytical aptitude • Able to work independently and within a team Typical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor/Masters) and typically 3 or more years' related work experience. Relocation: Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.