Sinch Sweden AB jobb

Sinch is pioneering the way the world communicates. More than 175,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! Description We are looking for a strategic and hands-on Director, Product Operations, to build and lead the Product Operations function at the heart of our product organization. Your mission is to systematize our product development lifecycle and enable our product teams to better serve our customers and markets with innovative and valuable products, delivered at speed. You will be a key driver in our transformation into a product-centric organization, establishing the processes, systems, and best practices needed to scale effectively, in collaboration with key stakeholders. This is a high-impact role to level up our operational maturity, empower our people and teams, and enable growth and speed. You’ll have an inspiring and challenging mission and contribute to levelling up our capabilities. Responsibilities: • Build, lead, and nurture a high-performing Product Operations team, and establish and improve core functions including e.g. Processes, Pricing, Tooling, Product Analytics, and Project Management. • Improve our engine by strengthening our product development and operations processes to ensure they are efficient, effective, and scalable. • Drive transformation to accelerate our adoption of a modern product culture and an AI-native mindset in an empowered, outcome-driven setting, in close collaboration with product leadership and other stakeholders. • Enable improved business agility, customer focus, and how to accelerate sustainable and continuous growth. This could e.g. be in the shape of processes, frameworks, and decision-support tools. • Define and own our tooling stack, core processes, and workflows, incl. budget. Select the right tools and automation for the job, drive adoption, and provide a smooth and effective experience for our teams. • Provide process and execution frameworks for product discovery, planning, and delivery that span multiple teams and functions. This could e.g. be in the shape of project and planning management, or GTM readiness motions, in collaboration with stakeholders. This role is based at SINCH HQ in Stockholm, Sweden and reports to the Chief of Staff for Product. Requirements: • You have 10+ years of relevant experience in Product Operations and/or digital Product Development from a global technology organization. • Experience leading and building high performing teams, ideally in a hybrid and multi-cultural environment. You are a collaborative and humble leader who leads through inclusion, engagement, and transparency. You have the courage to challenge the status quo while actively listening and learning from others. • Experience driving change and transformation in a large-scale, global technology organization, ideally one that has undergone a transformation towards a product-led operating model, while rapidly growing. You have a strong instinct for what is required to succeed in a fast-growing and competitive marketplace, and you embrace and leverage modern technologies and methodologies to accelerate outcomes. • Proven understanding of modern product development methodologies and expertise in designing and implementing scalable operational systems and processes that are fit-for-purpose. • You are pragmatic and resilient with a positive, can-do attitude, a growth mindset, and a genuine passion for collaborating with others. • Fluency in English, both spoken and written. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. We are not supporting relocation at this time. Applicants must: • Hold Swedish or EU/EEA citizenship. • Have a valid Swedish work permit. Our hiring process We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! Salary: The monthly salary for this position is between 88.000 - 110.000. Factors which may affect pay within this range may include skills, education, experience, and other qualifications.

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Associate TOC Engineer to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, and providing critical support in resolving technical issues. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as Incident Manager for our core services, ensuring timely resolutions and minimizing system downtime. Monitor internal alerts and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Use insights from resolved incidents to drive ongoing system improvements and optimization. to ensure smooth resolution of issues. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of the TCP/IP protocol suite. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Basic SQL skills. Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Join our global Service Implementation team on a 1-year contract and play a central role in delivering mobile messaging solutions to clients and partners worldwide. In this role, you’ll help ensure our sales and implementation cycles run smoothly, collaborating closely with Sales, Product Management, Support, and Implementation teams across our international offices. You’ll be a key part of delivering messaging solutions at scale, directly influencing operational efficiency and client satisfaction. Your ideas, process improvements, and problem-solving will have an impact on our global operations. We offer the autonomy and flexibility you need to succeed. We challenge ourselves and each other to improve continuously, and we support you in making an impact from day one. This is a 1-year temporary, hybrid role based in either Stockholm, Sweden, or Madrid, Spain, reporting to the Manager Service Implementation Manage operator and partner processes related to service setup, documentation, and ongoing maintenance. Handle ordering, deployment, and ongoing usage of messaging services for Sinch clients. Own internal processes related to client orders and provisioning of inbound numbers and registered senders for SMS and Rich Messaging products. Work closely with internal and external stakeholders to gather requirements and manage service changes or updates Maintain accurate and up-to-date documentation of provisioned services and partner configurations. Manage a high volume of parallel tickets. Identify opportunities to improve processes, quality, and efficiency. REQUIREMENTS We believe you’re analytical, proactive, and comfortable managing multiple priorities across teams and regions. You look for ways to improve processes, troubleshooting issues and taking ownership to get things done. Exposure and experience working with PC-based applications within the telecom or IT services industry. Experience with web-based CRM or service desk tools such as Jira. Comfortable using AI-powered tools at a user level to improve productivity, automate repetitive tasks, and enhance documentation or analysis work. Strong written and verbal communication skills, with great attention to detail and the ability to work independently. High attention to detail and the ability to manage multiple parallel workflows without losing structure. Professional proficiency in English (written and spoken). University degree or equivalent professional experience. Big Plus! Understanding of wireless carrier processes. Knowledge of SMS, RCS, or messaging terminology. Experience working in a global, cross-functional environment. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must be legally authorized to work in Madrid, Spain or Stockholm, Sweden (for example, by holding Spanish, Swedish, or EU/EEA citizenship, or a valid local work permit). OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Sinch is looking for a Governance, Risk & Compliance (GRC) Specialist II to help strengthen and evolve our GRC function. You’ll work on building and maintaining our cybersecurity program, running risk assessments, reviewing vendors as part of our third-party risk management process, and supporting compliance efforts like SOC 2 and ISO certifications. We’re seeking someone who’s curious, proactive, and comfortable working independently. An understanding of communications platforms (email, SMS, voice) is a plus. A genuine interest in risk and compliance will take you far in this role. Build and run an information risk program, including identifying, assessing, tracking, and remediating risks with business owners. Partner across Sinch to surface enterprise risks and identify control gaps. Lead audits and certifications (ISO 27001, ISO 27701, SOC 2 Type I & II), coordinating with auditors and stakeholders to ensure smooth execution. Develop and improve internal controls, including access reviews and third-party risk management, and evaluate vendors against security standards. Share key audit findings with stakeholders and leadership. Review business processes and maintain clear policies and documentation to support compliance and efficiency. Promote awareness of compliance and information security across the organization Act as a trusted partner in strengthening Sinch’s security posture. REQUIREMENTS 5+ years of experience in information security. Degree in Information Security, IT, or a related field, or equivalent practical experience. Relevant certifications such as Security+, Network+, Project+, CRISC, or CISA are a plus. Strong willingness to learn and ability to work independently. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for a Junior Data Platform Engineer to join our team and help us build, maintain, and improve the data platform that supports our business globally. In this role, you will work with our data infrastructure and monitoring solutions to help ensure stable, healthy, and scalable production systems. You will be part of a collaborative team where you will learn from experienced colleagues, contribute to platform improvements, and help us develop new capabilities as business needs evolve. This is a great opportunity for someone early in their career who is eager to grow within data platform engineering, cloud infrastructure, and modern DevOps practices. This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Engineering Manager. As a Junior Data Platform Engineer, you will: Help develop and maintain our data infrastructure. Support monitoring and observability solutions to ensure reliable production systems. Contribute to improvements and new features on the data platform. Work closely with teammates and other parts of Sinch to support and optimize existing solutions. Participate in troubleshooting, problem-solving, and continuous improvement initiatives. Learn and grow in a supportive environment while contributing with your ideas and curiosity. REQUIREMENTS You have 0–3 years of experience in a relevant field such as Data Engineering, Platform Engineering, Site Reliability Engineering, Software Engineering, or similar. You are curious, eager to learn, and enjoy solving problems. You have a strong analytical mindset and like working in a structured way. You have some knowledge of cloud platforms, preferably GCP, or a strong interest in learning. You have some exposure to Infrastructure as Code (IaC) and DevOps practices, for example through Terraform, Ansible, CI/CD, or similar tools. You have basic to intermediate SQL skills, preferably with exposure to BigQuery or other analytical databases. A software development background is a plus. You communicate well and enjoy working collaboratively with others. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely at every step of their journey. As part of Sinch, Mailjet benefits from a broader ecosystem while staying focused on building a simple, reliable, and powerful email experience. DESCRIPTION About Mailjet & the Role Mailjet is an email platform with strong product-market fit, a loyal user base, and a team that genuinely cares about building something great. We’re aiming to create a messaging experience that truly stands out, making this an exciting opportunity to have real impact and push design craft forward. In this role, you’ll own design for a specific product domain, working closely with product managers and engineers as a true partner in shaping what we build, why it matters, and how it comes to life. The role can be scoped as Product Designer or Senior Product Designer depending on your experience, as we value the quality of your thinking and craft over titles. With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there’s real space to make your mark, push craft forward, and help take the product from “good enough” to genuinely great. You’ll own end-to-end design for your product area, from problem framing to production-ready work: Drive discovery with PMs and engineers, ensuring we’re solving the right problems. Raise the craft bar through thoughtful interactions, visuals, microcopy, and edge-case handling. Help shape UI modernization as Mailjet’s interface and brand evolve. Use research and data to continuously validate assumptions and inform decisions. Contribute to the design system to improve consistency, accessibility, and scalability. Collaborate with a passionate team that moves fast and takes pride in what they build. REQUIREMENTS Experience designing B2B SaaS products, ideally in self-serve or product-led environments. Strong design craft across layout, typography, interaction, and visual systems, with a clear point of view and the skill to execute. Comfortable owning the full design process, from discovery to delivery. Fluent in Figma and experienced with design systems. Outcome-driven, focused on impact, not just output. Clear communicator and strong collaborator with PMs and engineers. A portfolio that shows your thinking, how you frame problems, make trade-offs, and arrive at solutions. Nice to Have Excited about AI-assisted design workflows and tools, or curious to dive in and explore them. Hands-on experience with email platforms, messaging products, or developer tools. Familiarity with growth mechanics such as onboarding, activation, conversion, and retention. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are seeking an Engineering Manager for a hybrid position in our Malmö office to take on a unique role that combines deep technical ownership with people leadership. You will be both a strategic architect and a leader of leaders, guiding high-performing teams while shaping the architectural evolution of our provisioning platforms, the foundation of our global messaging business. Your leadership will ensure our teams are not only delivering today but are also building for the future. Technical & Architectural Leadership Own the Provisioning Architecture across the messaging domain, ensuring scalability, reliability, compliance, and automation. Define and evolve APIs, workflows, and data models for customer onboarding, provisioning, and lifecycle management. Partner with senior architects and engineers to design next-generation distributed systems running in the cloud Provide technical guidance on microservice architectures, Kubernetes, Istio/service mesh, cloud-native design, and observability. Lead architectural reviews and make critical trade-offs balancing performance, cost, and scalability. People & Organizational Leadership Lead and grow multiple engineering teams, ensuring alignment with product strategy and architectural vision. Build leadership capacity within your teams; mentor engineers and engineering managers to become future technical leaders. Foster a culture of technical excellence, knowledge sharing, and clear ownership. Drive recruitment and retention for key engineering roles. Delivery & Execution Translate architectural roadmaps into clear actionable engineering plans. Balance short-term delivery of features with long-term architectural investments. Proactively identify and mitigate risks in mission-critical, high-availability systems. Maintain close collaboration with product management, security, compliance, and business stakeholders. REQUIREMENTS Education & Experience MSc in Computer Science, Engineering, or equivalent practical experience. Experience leading engineering organizations (50+ engineers, ideally across multiple teams). Proven experience guiding the architectural direction of large-scale distributed systems. Technical Expertise Deep knowledge of distributed systems, high-throughput transactional platforms, and global-scale SaaS/CPaaS. Practical experience with major cloud platform like AWS, Kubernetes, and service meshes. Strong background in software engineering with languages such as Go, Java, Typescript, NodeJS, and React. Solid understanding of provisioning, identity management, and API-first architectures. Strong knowledge of security, compliance, and data protection requirements in telecom-scale systems. Leadership Skills Demonstrated ability to scale engineering teams while retaining technical depth. Excellent communication skills with the ability to connect executives, business stakeholders, and technical leaders. Fluent in English (Swedish a plus). Nice to Have Experience leveraging AI assisted development tools (Claude, Gemini, Cursor, etc.) into engineering workflows. Experience with telecom provisioning systems or carrier-grade high-transaction platforms. Familiarity with messaging protocols (SMS, RCS, WhatsApp, etc.). Prior experience balancing architecture and people leadership in a high-growth SaaS or CPaaS company. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We have a modern microservice architecture with code no older than two years, and our platform is hosted both in AWS and in our own data centers, using cloud-native technologies such as Kubernetes and Docker, to name a few. Here, you will take part in designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability. These backend services form the backbone of our messaging experience, which serves more than 150,000 businesses globally. As our new Node.js Backend Developer you will: Take an active role in transforming user stories into clean, maintainable, and high-quality code. This is a hands-on position focused on both design and development. Contribute as a key member of an autonomous, cross-functional team delivering our messaging platform to businesses around the world. Share your expertise and drive improvements in methodologies and best practices across the team. Work closely with passionate colleagues, enjoy a collaborative and fun environment, and take pride in building world-class solutions for customer engagement. REQUIREMENTS Who are you? Passion for coding is the most important ingredient for success. An ideal candidate is someone who, in addition to TypeScript, has Node.js backend experience and has worked with cloud-native technologies. We are a group of enthusiastic problem-solvers who enjoy tackling complex challenges, and we’d love for you to join if you feel the same way. Collaboration, curiosity, and strong communication skills are essential, as we build world-class messaging solutions together. Strong background in modern software development practices. Deep expertise in designing and implementing event-driven microservices using Node.js and TypeScript. Hands-on experience building scalable services with cloud-native technologies. Fluent in English (Swedish is a plus). Nice to Have Experience integrating AI-assisted development tools (e.g., Claude, Gemini, Cursor) into engineering workflows. Background in telecom provisioning systems or high-transaction, carrier-grade platforms. Familiarity with messaging protocols such as SMS, RCS, and WhatsApp. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely at every step of their journey. As part of Sinch, Mailjet benefits from a broader ecosystem while staying focused on building a simple, reliable, and powerful email experience. DESCRIPTION About Mailjet & the Role Mailjet is an email platform with strong product-market fit, a loyal user base, and a team that genuinely cares about building something great. We’re aiming to create a messaging experience that truly stands out, making this an exciting opportunity to have real impact and push design craft forward. In this role, you’ll own design for a specific product domain, working closely with product managers and engineers as a true partner in shaping what we build, why it matters, and how it comes to life. The role can be scoped as Product Designer or Senior Product Designer depending on your experience, as we value the quality of your thinking and craft over titles. With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there’s real space to make your mark, push craft forward, and help take the product from “good enough” to genuinely great. You’ll own end-to-end design for your product area, from problem framing to production-ready work: Drive discovery with PMs and engineers, ensuring we’re solving the right problems. Raise the craft bar through thoughtful interactions, visuals, microcopy, and edge-case handling. Help shape UI modernization as Mailjet’s interface and brand evolve. Use research and data to continuously validate assumptions and inform decisions. Contribute to the design system to improve consistency, accessibility, and scalability. Collaborate with a passionate team that moves fast and takes pride in what they build. REQUIREMENTS Experience designing B2B SaaS products, ideally in self-serve or product-led environments. Strong design craft across layout, typography, interaction, and visual systems, with a clear point of view and the skill to execute. Comfortable owning the full design process, from discovery to delivery. Fluent in Figma and experienced with design systems. Outcome-driven, focused on impact, not just output. Clear communicator and strong collaborator with PMs and engineers. A portfolio that shows your thinking, how you frame problems, make trade-offs, and arrive at solutions. Nice to Have Excited about AI-assisted design workflows and tools, or curious to dive in and explore them. Hands-on experience with email platforms, messaging products, or developer tools. Familiarity with growth mechanics such as onboarding, activation, conversion, and retention. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Join the Orion Platform team, the engineering group responsible for building and scaling Sinch's new Tier-1, business-critical data platform. The Orion platform is at the heart of our company's data strategy, processing billions of real-time messaging events daily. We are replacing legacy systems to become the single source of truth that not only powers our client-facing dashboards and analytics, but also unlocks the potential for sophisticated automation and future AI implementation. Core Pipeline Development: Design and implement the mediation system Orion, using Go (Golang) to process billions of raw usage data events from Kafka into standardized formats for billing and analytics. Real-Time Event Processing: Build and maintain our high-performance, near real-time data pipelines, ensuring minimal latency between data ingestion and its availability in our ClickHouse database. Data Transformation & Enrichment: Implement complex data transformation rules to normalize, enrich, and aggregate data from multiple sources, preparing it for accurate billing and reporting. Automation and Efficiency: Automate mediation processes and workflows within our Kubernetes environment, minimizing manual intervention and improving the efficiency of data flows. Data Integrity and Quality: Ensure data quality by implementing checks, building robust monitoring and alerting systems with Prometheus and Grafana, and creating error-handling mechanisms to prevent inconsistencies, duplicates, or data loss within our streaming architecture. Collaboration with Stakeholders: Work closely with billing, product, and engineering teams to understand data requirements and ensure that our data pipelines align perfectly with business needs. REQUIREMENTS Bachelor’s degree in Computer Science, Engineering, or a related field. 3+ years of experience in building and maintaining data processing pipelines in a transaction-heavy environment. Strong proficiency in Go (Golang) for developing high-performance data pipelines. (Strong experience in languages like Java or Scala with a desire to learn Go will be considered). Hands-on experience with event-driven processing technologies, particularly Apache Kafka. Experience with cloud platforms such as AWS or GCP. Proficiency in SQL and experience with high-performance analytical databases; direct experience with ClickHouse is a significant plus. Experience working with containerization and orchestration tools, especially Docker and Kubernetes. Preferred Familiarity with billing systems and mediation engines used in industries like telecommunications, messaging, or SaaS. Experience with high-throughput data processing and handling massive volumes of transactional data. Knowledge of data privacy regulations (e.g., GDPR) and their impact on data processing. Soft Skills Effective communication skills for collaborating with cross-functional teams. Strong analytical and problem-solving skills, with a laser focus on data accuracy and integrity. Self-motivated, detail-oriented, and able to prioritize tasks in a fast-paced, agile environment. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: Hold Swedish or EU/EEA citizenship. Have a valid Swedish work permit. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!