Spiideo AB jobb

About Spiideo  Spiideo is a fast growing sports technology company headquartered in Malmö. We provide software services to the world of sports in the areas of performance analysis and automated video production of games and practice in stadiums, arenas and training facilities. Our camera systems combine hardware, AI and cloud technology to automate sports video production and analysis. Over the last few years Spiideo has grown quickly and we are now shipping thousands of cameras all over the world! About the role A key piece of our product line is our portfolio of network-connected camera systems to do the video capture. We run an in-house Camera System Production & Distribution Unit in Malmö, where we assemble and ship the camera systems that power Spiideo's platform for customers all over the world. As a Camera Assembly Assistant, you'll play a key role in ensuring our camera systems are assembled, tested and shipped with the quality our customers expect. You will be working in a modern, office-like environment with light mechanical assembly in our production team. The job tasks will also include receiving and packing material deliveries.  Qualifications Valid Swedish Driver's License Production/Assembly Experience: prior work in a production or manufacturing setting with high quality standards. Mechanical hands-on ability: basic skills with light mechanical assembly or similar "handy" tasks. Physical capability: to receive and lift heavy deliveries in our warehouse Experienced and comfortable working in a digital and computer-based environment. Efficient and quick learner: ability to take directions, rapidly absorb instructions, and work effectively in environments with repetitive tasks. Attention to Detail: critical for ensuring quality during assembly and accurate handling of deliveries. Organized with a positive attitude: ability to plan and coordinate tasks effectively within the team. English communication skills: strong verbal and written English communication skills as we are an international organization.  Fork lift licence is a merit but not mandatory. Position details  This position is a full-time position, placed at our recently established Camera System Production & Distribution Unit in Limhamn, Malmö. Normal working hours are Monday-Friday 08:30 - 16:30. The start date is as soon as possible, ideally end of July or beginning of August. This position requires that you already hold a permanent right to work in Sweden (e.g. EU/EEA citizenship, permanent residence, or a permanent work permit). We are unfortunately not able to sponsor work permits for this role What we offer A role in a fast-growing sports tech company with a global footprint Build and ship products used by some of the world's leading sports organizations, leagues and teams See the impact of your work: every camera you assemble helps coaches, players, broadcasters and officials around the world to capture, analyze and share sports A comprehensive pension and insurance package An annual wellness allowance and the opportunity to spend two working hours per week on physical activity As we're looking to fill this role on short notice, applications will be reviewed on a rolling basis and the position might be filled before the application deadline. So don't wait to submit yours!

Catch it before it breaks. Keep sport live when it matters most. Spiideo powers live sports video for thousands of clubs, leagues and broadcasters worldwide. Cameras roll automatically across stadiums and pitches every evening, every weekend, all year round. When the final whistle blows, the footage needs to be there. When a stream drops at 22:45 on a Sunday, someone needs to be on it before the customer even notices. That someone is you. About the role As a Technical Operations Agent you are 3rd line technical support outside office hours. While customer support handles customer contact and game day operations agents monitor individual broadcasts, your focus is the system itself: the infrastructure and pipelines that everything else depends on. Your job is not to wait for alerts. It is to spot patterns, catch issues early and keep the platform running smoothly when no one else is watching. You are also the technical resource that 1st and 2nd line support and game day operations agents can turn to when they need a deeper look under the hood. Every shift is different. You will see the full stack: networks, pipelines, video processing, cloud infrastructure. You will learn fast, build real technical depth and occasionally be the reason thousands of spectators get to watch their team play. What you will do Monitor active video streams and system health proactively during your shift using Grafana and real-time alerting tools, looking for anomalies before they become customer-impacting incidents Investigate and resolve issues independently: clearing processing queues, restarting stalled pipelines, recovering missing or delayed content Support 1st and 2nd line customer support and game day operations agents with technical context when they encounter issues they cannot resolve themselves Diagnose issues at the system level, identify root cause or isolate variables before escalating to engineering Make the call on when to escalate to the on-call engineer: not too early, not too late. When you do escalate, bring a clear summary of what you have already investigated and ruled out Document what you learn so the next agent does not start from scratch Create structured incident reports so engineers can reproduce and permanently fix the underlying issue Post a clear shift handover for the incoming agent, covering active incidents, open items and anything requiring follow-up What we expect Calm under pressure. Live broadcast means real stakes and real-time pressure. You stay calm, think clearly and act systematically even when three things are going wrong at once. Proactive by nature. You do not wait for alerts to tell you something is wrong. You look at the data, notice what is off and act before it becomes a problem. Genuinely independent. We give you runbooks and training as a foundation, but we need you to think, not just follow steps. If the runbook does not cover what you are seeing, you figure it out. Curious and analytical. You enjoy figuring out why something happened, not just that it happened. You form a hypothesis, test it and update your thinking based on what you find. A fast and structured learner. You pick things up quickly, retain them and build on them. Runbooks are a starting point, not a ceiling. Clear communicator. Your incident notes are timestamped, specific and actionable. When you escalate, the engineer receiving your message knows exactly what the situation is and what you have already tried. Creative and resourceful. When you notice something could work better, you take action. One of our agents built a custom monitoring tool to get a clearer view of live games during their shift. That tool is now a core part of our game day operations. We want people who improve the way we work, not just follow it. Reliable. Shifts are scheduled in advance and we depend on you. You show up. Profile Required Ongoing studies in computer science, software engineering, electrical engineering or a related technical field at a Swedish university, with at least two years remaining Comfortable reading logs, metrics and traces in monitoring tools Familiar with networked systems: streaming protocols, latency, packet loss and upload bandwidth are concepts you understand Strong written English for clear incident notes and shift handovers Available for evening and weekend shifts on a reliable, recurring basis Able to work independently and make sound decisions under time pressure Strong candidates often have Experience with technical support, NOC operations or systems-adjacent coursework Prior hands-on experience with monitoring tools beyond Grafana (Datadog, Prometheus or similar) Understanding of video streaming or real-time media pipelines Interest in sports (welcome, but secondary to technical depth) Schedule Part-time, hourly employment. We are now recruiting for a summer start (mid-June 2026), beginning with a structured, paid onboarding period during daytime hours alongside our experienced agents. From August, you move into the regular shift rotation: evenings and weekends, typically 5 to 6 hours per shift, scheduled at least one week in advance Compensation Competitive hourly rate for evening and weekend shifts. Paid onboarding included. Onboarding Your first weeks are paid summer work, shadowing experienced agents during daytime hours. You learn the systems, the monitoring tools, and the incident playbooks while the platform is in its calmer summer rhythm. By late August, when the fall sports season ramps up, you are ready to handle independent shifts. We treat onboarding as a real part of the role: documenting new patterns, improving runbooks and helping the team get smarter. Apply today and join us in keeping sport live, every evening and every weekend.

About Spiideo Spiideo is a sports technology company on a mission to make video analysis and performance tools accessible to sports organizations at every level from grassroots clubs to professional leagues. Our fully automated camera solution captures, stores and streams games and training sessions without anyone needing to press a button. Headquartered in Malmö, with a growing presence across Europe, North America and beyond, we’re a passionate team building technology that’s changing how the world experiences sport. At Spiideo, we have the privilege of operating at the unique intersection of sports, technology, and entertainment. Our core values guide how we work every day: we have fun, we're honest and open, we deliver the kapow, we aim for simplicity and beauty, and we're obsessed with customer success. About the Role At the core of this role is Paraglide, our AI-powered Accounts Receivable system. You’ll be the main owner of Paraglide day-to-day, but just as importantly, you’ll actively work to develop and improve how we use it, with the goal of reducing manual work and making our AR process as efficient as possible. Beyond Paraglide, you’ll take on responsibility for invoicing as well as reviewing and activating new subscription orders in Younium, our billing platform. As a relatively small finance team, you can expect the role to evolve over time. We cover for each other, pitch in where needed, and no working week looks exactly the same. As a global company, we collaborate across time zones, and this role requires regular coverage during US business hours. In practice, this means working one evening per week, with flexibility to adjust working hours accordingly. You will report to the CFO based in Malmö. Who you are You’re organised, comfortable working independently, and genuinely interested in how systems and processes can be made to work better. Whether your background is in finance, business or something adjacent, what matters most is that you take initiative and care about getting things right. We expect you to have a couple of years of relevant professional experience under your belt, enough to hit the ground running, feel comfortable owning a process from day one, and confident in reaching out and collaborating across the business. You have full proficiency in English, both writing and speaking. What we offer We offer a role with real responsibility from day one, in a fast-moving sports technology company with global footprint. You’ll build hands-on experience with tools like Paraglide, Younium and Salesforce, and gain a solid understanding of how finance operations work in a modern SaaS business. As of benefits, we offer a comprehensive pension and insurance package, as well as a range of wellness benefits, including an annual wellness allowance, bike leasing and the opportunity to spend two working hours per week on physical activity. Start date and application process We will process applications continuously so don't wait with submitting your application! Start date is latest by mid-August 2026.

We are looking for a Product Support Specialist based in Malmö to join our team! Spiideo is the leading provider of automated cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility. Today, Spiideo is used by hundreds of organizations globally across multiple sports (including soccer, basketball and ice hockey), ranging from top-tier leagues such as the English Premier League, MLS, LigaMX, USL and NWSL to youth and collegiate programs worldwide. ABOUT THE ROLE As a Product Support Specialist, you will play a key role in ensuring our customers get the best possible experience with our products. Responsibilities: Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements Act as the first point of contact and advocate for our customers across all products Escalate incidents to our Engineering team when needed Investigate and replicate bugs, and testing new features Collect customer feedback and channel insights back to our product team for improvements Take ownership of the customers' support experience from start to finish Help manage our league processes to provide a seamless customer experience Contribute to delivering a best-in-class support experience Qualifications: A strong interest in helping customers and solving problems Ability to work independently and stay on top of things in a fast-paced environment Excited to be working in a fast-paced environment, including the option to work on weekends and shifts A passion for technology and sports! Experience in a customer facing role Experience with support and help desk tools such as Intercom, Zendesk or similar is highly valued Strong written and verbal communication skills in English Additional languages are considered a plus Flexibility to work evenings, weekends and peak holiday periods What we can offer: A role in a fast-growing sports tech company with a global footprint A fun, skilled and highly motivated international team The opportunity to work with leading sports organizations and teams around the world A modern work environment where we use the latest tools and technologies A centrally located office in Malmö – just a short walk from the central station, in a beautiful building with great facilities A comprehensive pension and insurance package An annual wellness allowance and the opportunity to spend two working hours per week on physical activity Availability Availability to work weekdays + occasional evenings and weekends Ability to work during holiday periods, including summer and Christmas Location: This is a hybrid position in Malmö, Sweden. You will report to the Support & Operations Team Lead - EU & ROW, based in Malmö.

We are looking for a Product Support Specialist based in Malmö to join our team! Spiideo is the leading provider of automatic cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility. Today, Spiideo is used by hundreds of organizations globally, including some of the world’s largest and most well-known such as English Premier League clubs, Major League Soccer (MLS), LigaMX, United Soccer League (USL), National Women’s Professional League (NWSL) and hundreds of youth and collegiate programs. Our customers can typically be found in team sports like soccer, basketball, ice hockey, field hockey, futsal, lacrosse, etc. ABOUT THE ROLE Responsibilities & opportunities: Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements Escalating incidents to our Engineering team Be the first point of contact and advocate of our customers across all products Investigate and replicate bugs or test new features Collect feedback and channel back to our product team for improvements Share our passion for professional sport and delivering the best service possible Preferred Qualifications: Love helping clients and solving problems Excited to be working in a fast-paced environment, including the option to work on weekends and shifts The ability to work independently and stay on top of things Love technology and sports! Experience in a customer facing role Experience with a help desk tool such as Intercom, Zendesk or other is highly valued   What we can offer: A role in a fast-growing sports tech company with a global footprint A fun, skilled and highly motivated international team The opportunity to work with leading sports organizations and teams around the world A modern work environment where we use the latest tools and technologies A centrally located office in Malmö – just a short walk from the central station, in a beautiful building with great facilities A comprehensive pension and insurance package Your availability: 10-20 hours minimum, weekdays, evenings and weekends The ability to work 50% or more when needed Ability to work during holiday periods including Christmas and summer vacation Location: This is a hybrid position in Malmö, Sweden. You will report to Support & Operations Team Lead - EU & ROW, based in Malmö.

About Spiideo  Spiideo is a fast growing company in the sports tech industry with headquarters in Malmö. We provide software services to the world of sports in the areas of performance analysis and automated video production. A key piece of our product line is our portfolio of camera systems to do the video capture. During the last years Spiideo has been growing quickly and we are now shipping thousands of cameras all over the world! About the role We run a small in-house camera production unit at Limhamn, Malmö and for the upcoming high season we need temporary help in building and shipping these cameras.  You will be working in an office-like environment with light mechanical assembly in close collaboration with our small permanent production team of two. The job tasks will also include receiving and packing deliveries. Qualifications Mechanical hands-on ability: basic skills with light mechanical assembly or similar "handy" tasks. Efficient and quick learner: ability to take directions, rapidly absorb instructions, and work effectively in environments with repetitive tasks. Attention to Detail: critical for ensuring quality during assembly and accurate handling of deliveries. Organized with a positive attitude: ability to plan and coordinate tasks effectively within a small team. Physical capability: to receive and lift heavy deliveries.  English communication skills: strong verbal and written English communication skills as we are an international organization.  Summer season availability: ability to work during May - September. The most crucial period is the availability to work full-time during June-September. Production/Assembly Experience: prior work in a production or manufacturing setting is a plus. Position details  This position is a temporary full-time position, placed at our Production facility in Limhamn, Malmö.