TM Sweden AB jobb

At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment. Are you up for the challenge? We Offer • A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success • The chance to work with innovative technology, advanced tools and software • Ongoing training and development to help you grow your skills and career • A competitive compensation and benefits package • A safe, clean and fun workplace Responsibilities Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles. Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity. Become proficient to perform all common repairs and some complex repairs autonomously. Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience. Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward. Requirements Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries. Technically qualified: You have relevant certification to perform vehicle repairs in Sweden. You will self-manage your technical expertise development. A good communicator: You speak and write English well and know how to get your point across clearly and respectfully. Safe to drive: We require you to hold a driver’s license. Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel when needed. Eligible: to work in Sweden.

At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment. Are you up for the challenge? We Offer • A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success • The chance to work with innovative technology, advanced tools and software • Ongoing training and development to help you grow your skills and career • A competitive compensation and benefits package • A safe, clean and fun workplace Responsibilities Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles. Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity. Become proficient to perform all common repairs and some complex repairs autonomously. Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience. Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward. Requirements Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries. Technically qualified: You have relevant certification to perform vehicle repairs in Sweden. You will self-manage your technical expertise development. A good communicator: You speak and write English well and know how to get your point across clearly and respectfully. Safe to drive: We require you to hold a driver’s license. Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel when needed. Eligible: to work in Sweden.

At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to build a world of amazing abundance. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment. Are you up for the challenge? We offer A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success The chance to work with innovative technology, advanced tools and software Ongoing training and development to help you grow your skills and career A competitive compensation and benefits package A safe, clean and fun workplace Responsibilities Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles. Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.Become proficient to perform most complex repairs autonomously. Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery. Technical expertise: Demonstrate an excellent understanding of all Tesla vehicle systems and subsystems, demonstrating proficiency in most systems. Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience. Diagnose: Able to perform all types of diagnostics using wide range of diagnostic tooling and documenting it proficiently in English, with exceptional knowledge of vehicle mechanical and software architecture. Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward. Coach: Act as a coach and support to technicians within the service centre and beyond if needed, by guiding them through repairs, delivering peer-to-peer and new technician training in a formal or informal setting, and troubleshooting for any challenges they may have. Requirements Technically experienced: You have extensive professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries. Technically qualified: You have relevant certification to perform vehicle repairs in Sweden. You will self-manage your technical expertise development. A good communicator: You speak and write English well and know how to get your point across clearly and respectfully. Safe to drive: We require you to hold a driver’s license. Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel when needed. Eligible: to work in Sweden.

At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to build a world of amazing abundance. As a Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences. What You’ll Do Confidently communicate with customers as a Tesla ambassador through digital channels, and face to-face to provide: Scheduling/status updates, waiter updates, and payment requirements. Educate customers on Product, Tesla App, and answer any questions using customer friendly language. Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot. Manage the service fleet, performing damage audits, flagging service requirements, and car cleaning. Facilitate test drives in service, being an ambassador for new products and support in generating additional sales. Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop. Maintain a good understanding of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems. Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly. Perform additional responsibilities as assigned to meet business needs. What You’ll Bring Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment. Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail. Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers. Ability to excel in a team-based environment and achieve common goals. Excellent problem-solving skills, and strong ability to take initiative and be proactive. Digitally savvy – ability to adopt and adapt quickly to new technology and systems. Good knowledge of MS Office. Able to communicate, read, and write effectively in the English & Swedish language. Must have and continue to maintain a valid driving license and safe driving record.