Kognic AB jobb

Kognic is on a mission to make everything that moves autonomous. We help AI product teams better understand their data by providing the best dataset management platform for sensor-fusion datasets. We are an ambitious team, building a global company together. We are looking for an inspiring leader who can lead our Customer Success team for 12 months, you want to join us? The Role As Acting Director of Customer Success (CS) your primary job is to coach and develop the team. This includes resource planning for project deliveries, recruitment, performance review, analysis of competence gaps, and other actions to create a high-performing team and maintain a healthy working condition. Part of this is also to set the objectives for the functional teams within the ownership areas and support the delivery against these objectives. Together with the team you will be the customer expert to ensure that we reach KPIs and drive customer-focused topics in the management team to pivot the organization to be more customer-centric. You will form the service strategy with other service directors and VP of Professional Services (ProServ), as a part of the ProServ management team. The service organization delivers against the ProServ profitability targets and you as the acting Director of CS will be responsible for your team's part and contribution to the profitability targets. As an acting Director of CS, you oversee the department's resources, targets, operations, and outcomes. Specifically, you will together with the team ensure that Technical Support continues to be adopted among customers and ensure upsell capabilities among customers by collaboration with Sales. Part of this is to manage the growth strategy to ensure support based on customer requirements when we win new markets. Our CS department consists of 3 functions: Solution Engineering, Education, and Technical Support and you will be very close to the team operation. It is designed to enable and improve our customer experience when using Kognic Software & Services. The entire team consists of 7 individuals and the team is on the growth path along our business expansion. As we are in the starting phase of deploying the Education function, it will require more focus from you to lead this function through iterations to ensure our customers grow with our products, services, and expertise. We are looking for you!We value the right mindset and passion above all. To thrive in this role you possess exceptional communication skills and the ability to foster positive relations with internal stakeholders, industry, prospects, and customers. Your accountability and personal organization are essential. You have experience managing a diverse group, cultivating an open, supportive, and learning team culture, and guiding the direction. You also have experience analyzing and optimizing existing processes and creating new ones if needed. We believe that you have most of these skills: Higher educational degree (B.Sc or M.Sc) within Business Administration, Accounting/Economy, Enterprise Resource Planning, Technology or equivalent At least 5+ years experience in Customer Service or Customer Success positions, and previous experience in project management are meritorious Solid understanding of SaaS-products and enterprise solution selling with large customer accounts Proven leadership qualities of maintaining a strong team with the ability to establish milestones and keep team members on task Experience working with brand image, and promoting value through customer experience Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate to the use of the product and service Experience in a leadership role & proven leadership qualities of maintaining a self-empowered team Location? The team is located in Gothenburg, where you as the Director should be able to be as often as needed. Why Kognic? We are in it to win, and have a lot of fun while doing it! To be part of Kognic is to be part of a purpose-driven company with strong values where we, together, create what Kognic will be tomorrow. Besides working with around 120 talented and humble people, from many different nationalities, in a fun and creative environment, we also have many other great benefits! Working in the exciting field of AI and playing an important part in the world’s next great technological leap A hybrid work model and an employer that prioritizes life-work balance Lots of team and office events, parental pay, salary exchange, great health benefits, order your own computer, place your own pension—to name a few From our early days as a pure start-up to our current life as a scale-up, we work in a dynamic environment, which means that every day might be different from the next, but that is exactly how we want it. Kognicians all have a strong desire to explore uncharted territory and a willingness to continue learning. Join us! We recommend that you submit your application as soon as possible. We select and perform interviews continuously. You are more than welcome to have a look at our career website to read more about our recruiting process. If you have any questions regarding the position, please contact our Hiring Manager Polly Jing Li at [email protected]. About Kognic Kognic was conceived in the curious minds of Daniel Langkilde and Oscar Petersson, two engineering students, who dared to dream big and help machines make sense of our messy, chaotic, and unstructured world. Kognic's pioneering dataset management solution helps companies accelerate the development of high-performing and trusted AI products, focusing on bringing the most advanced driver-assistance systems (ADAS) and autonomous driving (AD) to market.

Kognic is on a mission to make everything that moves autonomous. We help AI product teams better understand their data by providing the best dataset management platform for sensor-fusion datasets. We are an ambitious team, building a global company together. We are now looking for someone to lead our platform team, want to join us? The Role As our Engineering Manager for Platform Engineering, you lead, coach, and manage the team and staff. You will work with a group of driven, high-skill platform engineers and interface with developers and stakeholders across the company. The team serves our product organisation with a globally capable cloud platform and paves the road for product teams to operate their services easily and confidently. It works with everything from Google Cloud and Kubernetes to CI/CD and observability. You will be our cloud and platform specialist in business conversations, guiding the company towards excellent outcomes. You will advocate our paved road philosophy and facilitate the scoping and slicing of increments to achieve a high velocity of valuable, viable, usable, and feasible increments. Adapting and evolving our SaaS platform capabilities to meet increasing customer demands and provide an excellent developer experience is crucial for our success. We need to strategically transform our capabilities to leverage hybrid-cloud environments, cater to enterprise needs, and leverage security certifications to enable business success. We embrace petabytes and scalability while acknowledging that speed and simplicity are essential for success. You are responsible for the employee lifecycle, including salary and performance review. We believe in empowered high-skill teams, and attracting and growing top-performing talents with various skill sets is vital to your success. We foster a culture of innovation, collaboration, empowerment, and trust in the team and that their objectives and missions inspire the delivery of a world-class platform. You manage our cloud and balance solutions based on costs and effort. You are a member of the Engineering Management Team and report to the VP of Engineering, as well as part of the company’s extended management team. We are looking for you! We seek individuals who shine in technical and leadership contexts. Besides your platform knowledge, we value that you are a team player with good communication skills and you have a growth mindset and value outcomes over activities. Why Kognic? We are in it to win, and have a lot of fun while doing it! To be part of Kognic is to be part of a purpose-driven company with strong values where we, together, create what Kognic will be tomorrow. Besides working with around 120 talented and humble people, from many different nationalities, in a fun and creative environment, we also have many other great benefits! Working in the exciting field of AI and playing an important part in the world’s next great technological leap A hybrid work model and an employer that prioritises life-work balance Lots of team and office events, parental pay, salary exchange, great health benefits, order your own computer, place your own pension—to name a few From our early days as a pure start-up to our current life as a scale-up, we work in a dynamic environment, which means that every day might be different from the next, but that is exactly how we want it. Kognicians all have a strong desire to explore uncharted territory and a willingness to constantly be learning. Join us! We recommend that you submit your application as soon as possible. We select and perform interviews continuously. If you have any questions regarding the position, please contact our VP of Engineering, Jakob Andersson, at [email protected]. About Kognic Kognic was conceived in the curious minds of Daniel Langkilde and Oscar Petersson, two engineering students, who dared to dream big and help machines make sense of our messy, chaotic, and unstructured world. Kognic's pioneering dataset management solution helps companies accelerate the development of high-performing and trusted AI products, focusing on bringing the most advanced driver-assistance systems (ADAS) and autonomous driving (AD) to market.

Our mission Kognic is taking on one of the most challenging areas in AI product development - the quest to align humans and machines into building trusted and high-performing applications. Our platform enables businesses to get to market faster with less risk by using our toolset to define and refine datasets. We help machines reliably make sense of a messy, chaotic, and unstructured world. Our leading market is mobility, but our future goes far beyond making automated and autonomous driving a reality. We are expanding into robotics, industrial manufacturing and other markets to help AI product teams better understand their data. We know it's not something we can solve overnight, or on our own. We have to make extraordinary leaps in technology happen, but that’s what excites us. And we wouldn’t have it any other way! The role As our System Engineer - Perception Expert within AD/ADAS, you will be a part of our Advisory Services department. In this role you will guide our clients in creating safer and more advanced products. You'll be responsible for connecting important areas to develop and validate perception systems for cutting-edge autonomous driving solutions. Our team provides invaluable guidance to clients, where you translate the goal of building safe autonomous vehicles into precise perception system KPI requirements, annotation context, content, and quality. We address crucial questions, such as determining the level of detail required for ground-truth data labeling to ensure reliable system KPIs and safety certifications. Challenging the status quo, our team delivers candid advice and challenges clients' preconceptions. Our ultimate aim is their success, which necessitates a deep understanding of their needs, effective guidance, credibility in interactions, and a structured work approach. Additionally, the team's domain expertise will be shared company-wide for educational purposes and to provide valuable inputs to our product teams. Who are you? A person with a solution-oriented mindset and you know the importance of being proactive. You enjoy coaching and mentoring clients and your exceptional communications skills are a part of your success. You are a team player and you also have a strong drive to ensure the best possible solution is in place. Beside this, you have experience of working closely with customers and stakeholders, both internally and externally. You thrive in fast paced organizations. We see that you have: - A Master degree in Software Engineering, Computer Science or equivalent education - At least three years of experience working with AD/ADAS sensor data (e.g., camera, lidar or radars) - At least two years of experience working with Computer Vision and Machine Learning - Proficiency in Python and databases like SQL or similar If you have experience in AD/ADAS functions, system development or validation, or are familiar with functional safety standards (ISO 26262) or SOTIF, it is a big plus. What is in it for you? Other than working with very talented and humble people in a fun and creative environment we also have a lot of other great benefits! - Strong values and purpose-driven company - Workplace flexibility and an employer that prioritize work-life balance - Parental pay, salary exchange, great health benefits, order your own workstation, place your own pension - to name a few Application We recommend that you submit your application since we will be reviewing the applications from time to time. We will reach out to you when we start hiring for this position. We would like you to send in your resume and answer some short questions, a cover letter is voluntary. If you have any questions regarding the position, please contact our Talent Acquisition Consultant, Vanessa Reaidy at [email protected].