Proposales AB jobb

At Proposales, we're on a mission to shape the future of business proposals, replacing static documents by defining a new online standard fully powered by web technology (literally, a piece of internet infrastructure). Read about our mission: https://mission.proposales.com (this page is created from scratch by Peter, Design Engineer) We're looking for a truly gifted Lead Developer/Engineer to join our Product team. This is a unique opportunity to bring your passion and ideas to a fast-growing tech company, to further develop the limitless possibilities of the Proposales’ platform. You will form a "Duo" together with an extraordinary product designer, and together you will be responsible from the initial shaping (of how to design/build something new) to deploying it to Production. We are inspired by the "Shape up" process from 37signals. Joining a company early is exciting, not only will you be part of defining the vision, as one of our first employees, you will receive a competitive package, including a stock option program, personal training budget, and much more. Your mission: Write testable, maintainable and scalable code and always with a quality mindset Continuously optimise and iterate on your ideas and solutions, and always strive for even better performance and user experience Be ready to embrace new technologies and paradigms as we move Proposales into a serverless era Join us in shaping our engineering culture to make Proposales a place you look forward to in the morning What we believe in: We use a serverless, continuous-delivery infrastructure hosted on Vercel, built using Next.js and written in TypeScript. When deciding on a tech stack for a new sub-project, we usually take the opportunity to assess new tech early and plan for long-term benefits and maintainability over short-term goals. But we also value simple solutions over smart ones, and embrace test-driven development and pair programming, favoring higher code quality over faster development times. We generally prefer a functional programming style over object-orientation and like to avoid abstractions like middlewares or ORMs. We prefer monorepos with multiple smaller projects, instead of one monolithic application. We avoid code duplication by extracting core logic and UI into separate internal libraries. Some of the technologies you would be working with: Javascript React Node.js Next.js TypeScript PostgreSQL Vercel A bit about you: Strong coding ability in Javascript Experience with advanced JavaScript libraries and frameworks Experience with API and product development You are great to collaborate with You believe in code quality through code reviews, pair programming and test-driven development You believe in self-management and clear communication over processes Willingness to learn new technologies and move between different tech stacks Working proficiency and communication skills in verbal and written English Based in Stockholm and don't mind spending 3 days a week at the office with colleagues

At Proposales, we're on a mission to shape the future of business proposals, replacing static documents by defining a new online standard fully powered by web technology (literally, a piece of internet infrastructure). Read our full Mission statement here. Proposales is a workflow tool where speed, interactions, and small details matter. We are designing it carefully to be powerful yet minimalistic and delightful, to earn people's trust of being a big part of their workday. We are looking for a knowledgeable, design & tech savvy Product Manager, keen to make an impact on the growth in a start-up environment where you will be moved out of your comfort zone and grow with the exciting journey we have in front of us. Role Overview: As a Product Manager at Proposales, you will be at the heart of our product development process, working closely with cross-functional teams to define, build, and launch products that delight our customers. You will be responsible for understanding customer needs, prioritizing features, and ensuring that our product delivers maximum value to our users. Key Responsibilities: Roadmap Development: Develop, manage, and communicate the product roadmap, ensuring alignment with business objectives and stakeholder expectations. Feature Prioritization: Work closely with engineering, design, and marketing teams to prioritize features and enhancements based on impact, feasibility, and customer needs. Product Development: Oversee the product development lifecycle, from concept to launch, ensuring timely delivery of high-quality features. Stakeholder Collaboration: Collaborate with Sales, Customer Success, and other teams to ensure a seamless product experience and drive user adoption. Customer Insights: Conduct market research, gather customer feedback, and analyze data to identify opportunities for product improvement and innovation. Performance Tracking: Monitor product performance metrics, analyze results, and iterate on the product to achieve desired outcomes. Qualifications: Experience: 3-5 years of experience in product management, preferably in a SaaS or technology startup environment. Education: Bachelor's degree in business, engineering, computer science, or a related field. MBA is a plus. Skills: Strong analytical, problem-solving, and decision-making skills. Proficiency in product management tools (e.g. Linear) and data analysis tools. Communication: Excellent communication and interpersonal skills, with the ability to articulate complex ideas clearly and effectively to both technical and non-technical stakeholders. Leadership: Proven track record of leading cross-functional teams and driving product initiatives from ideation to execution. Customer-Centric: Deep understanding of customer needs and a passion for delivering exceptional user experiences. Agility: Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities.

At Proposales, we're changing the way hotels create and send business proposals. We're on an ambitious journey disrupting the status-quo with a product that fundamentally changes the daily workflow for our customers, and earning their trust is essential for Proposales long-term success. We are looking for a customer-centric Customer Success Manager who loves to create "ah-hah!" moments to join our growing Customer Success team. You'll play a pivotal role in helping customers to achieve their desired outcome with Proposales as easily and smoothly as possible. Joining a company early is exciting; not only will you play a critical role in developing and defining the customer success playbook. You'll also receive a competitive package, including salary, personal development budget, wellbeing grant, and above all, huge potential to rapidly grow your professional career by learning on the fly. Your mission: Customer Portfolio Ownership: Act as the expert point of contact for your portfolio of strategic accounts, providing support and guidance throughout the customer lifecycle. Onboarding & Engagement: Take charge of onboarding new customers and ensuring successful adoption. You will use a mix of digital tools and in-person interactions to deliver exceptional service and build strong relationships. Growth & Upsell Opportunities: Drive expansion within your accounts by identifying upsell and cross-sell opportunities, ensuring clients achieve maximum value from Proposales. Collaborate with Sales & Product Teams: Work closely with the Sales Manager on your customer portfolio to ensure alignment and maximize impact. Provide feedback to the Product team to help shape the future of Proposales based on customer insights. Customer Health & Metrics: Monitor customer satisfaction and health metrics, ensuring that clients are progressing towards their desired outcomes and maximizing the value of our solution. A bit about the role: Help customers onboard effectively and deliver continuous engagement through regular touchpoints, ensuring the best possible experience. Co-own the strategic accounts with the Sales Manager, managing the customer journey from trial to full adoption. Provide insights and reporting on trial status, customer engagement, and strategic account progress. Participate in bi-weekly reviews with the Sales Manager to assess trial statuses and adjust the approach as needed. Identify and build internal champions within your accounts to advocate for Proposales and ensure ongoing success. Help improve and refine the Customer Success playbook, using data and feedback to drive continual improvement. About You: Customer-Centric: You have a passion for customer success and an ability to create those "ah-hah!" moments that drive lasting customer loyalty. Tech-Savvy: You are comfortable with technology and quickly learn new software. You understand how to leverage digital tools to create efficient, scalable processes. Collaborative & Communicative: You excel in team settings and can effectively communicate across functions, ensuring customers receive the support they need. Innovative & Organized: You are always looking for ways to improve processes and increase efficiency, ensuring you work smarter, not harder. Language Skills: You are proficient in Swedish and English, both written and verbal. Experience: Previous experience in SaaS or startup environments, with a focus on customer success or account management, is a plus.