TP-LINK Enterprises Nordic AB jobb

About TP-Link Headquartered in the United States, TP-Link is a key player in the network products and solutions market. Ranked the No.1 supplier of WLAN products, TP-Link distributes its service in more than 170 countries. TP-Link Nordic has established office in Sweden since 2013. We’re looking for 2 technical support Sweden. Job role and responsibilities: Daily tasks: • Help consumers and clients who contact TP-Link Support, to record and answer questions, solve their problems. • Support channels: Phone Calls, Email, Online Chat. • Answer review questions in public forum. • Other technical support tasks assigned by GM or Line Manager. Products: • Consumer networking, smart home. • Refer to https://www.tp-link.com/se/. Knowledge improvement and certification by TP-Link: • Receive professional training of TP-Link products and troubleshooting skills. • To attend and pass TP-Link Certification Test is mandatory. Desired Skills and Experience: • You have at least 2 years of experience of technical support in ICT or consumer electronics industry. • Basic networking knowledge. • Strong sense of customer satisfaction. • Technical background and call center experience is plus. We offer: TP-Link has no.1 market share in consumer networking and IPC categories. We continue to grow by expanding channel partners and portfolios. In return for your talent and effort, we pay a competitive salary and offer attractive benefits, which may include, but not limited to: • Competitive salary package. • KPI bonus, monthly assessment and distribution. • Pleasant, young, and international working environment. • Career opportunities to develop into product or category management team. Other information: • Place of work: 100% in office in Solna. • Starting date: Q2 2025. • Language: native Swedish is mandatory, fluent in English, other Nordic language is a plus. If you are interested, please send your CV in English to us.

About TP-Link TP-Link is a key player in the network products and solutions market. Ranked the No.1 supplier of WLAN products, TP-Link distributes its service in more than 170 countries. We unveiled the World’s 1st complete WiFi 7 Networking solution for homes, enterprises and ISP, showing the ambition to always bring the cutting-age technology to the market. TP-Link Nordic has established office in Sweden since 2013. About the role TP-Link Nordics is seeking a skilled and driven Content Creator / Designer to join our growing marketing team. In this role, you will be responsible for producing and adapting engaging content across a wide range of channels – with a particular focus on localization for the Nordic region. You will collaborate closely with the Marketing Manager and the Marketing Production Specialist to ensure that all content is strategically aligned, brand-consistent, and visually coherent. This is a hybrid role requiring both copywriting expertise and a strong visual eye. You will be expected to take ownership of editorial structure, contribute to campaign messaging, and support execution through creative content solutions. Key Responsibilities Content Development & Editorial Ownership Write and edit marketing content including: Case studies in collaboration with sales and B2B teams Web content for product pages, FAQs, and launch materials Email marketing and newsletters Campaign copy (headlines, CTAs, body text) Video scripts and explainer materials Event-related communications and follow-up content Ensure brand voice, tone, and messaging consistency across all external communications Manage localization and proofreading in collaboration with translation partners Visual and Channel-Specific Content Creation Create light visual assets such as banners and graphics for digital use Write and design content for newsletters, tutorials, and guides Structure and write social media content; co-schedule posts Develop visual scripts and content flow in collaboration with the production team Adapt global campaign materials to suit Nordic market needs and formats Cross-functional Collaboration Work closely with the Marketing Production Specialist: you write and structure the content; they produce the final visual output Coordinate with marketing manager and designers to align messaging and goals Provide visual and written materials to support events, retail activities, and campaigns Track and report on social media content performance and provide improvement recommendations Qualifications Minimum 5 years of experience in content creation, marketing copywriting, or digital design in IT or consumer electronics industry Strong writing and editing skills in English (Swedish or other Nordic languages are a plus) Experience using visual design tools (e.g., Canva, Adobe Creative Suite) Understanding of brand tone, audience segmentation, and content performance metrics Comfortable working in a fast-paced, collaborative team environment Highly Meritorious Experience in B2B, retail, or technology marketing is advantageous Experience producing content for B2B exhibitions, trade shows, or event-driven campaigns Familiarity with networking or video surveillance industries and their media landscapes Other information: • Place of work: hybrid of remote and office (Gustav III:s Boulevard 54, 169 74 Solna). • Hiring date: from Jun 2025. If you are interested, please send your CV and application at our career site.