Oracle Svenska AB jobb

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, We're on the hunt for a dynamic leader who can blend their business acumen, managed services domain experience, healthcare knowledge expertise and client-centric mindset to redefine excellence in support. If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. We are looking for a Senior Manager of Support Services based in Sweden to drive success as part of our Support team. Join us and create the future. Career Level - M3 What you will do In this job, You'll not only manage client relationships but also serve as the critical point of escalation for Client C-Suite and across all lines of business at Oracle Health to ensure swift resolution of high-level challenges that demand executive attention. Your role would demand nurturing partnerships, create referencibility and grow the business. Cultivate CXO relationships Drive client planning and roadmap Be the accountable owner for delivering services to Regional Clients Lead risk and escalation management Advance client end user experience and achieve high reliability Manage individual contributors who are accountable for client support and delivery Data-mine to develop and lead service improvement plans Follow key success measurements such as client satisfaction, SLAs, escalation management, client retention etc. Travel up to 25% Required Experience Bachelor’s degree or equivalent relevant experience +10 years of experience in healthcare IT support or implementation +5 years of experience of team management Client Relationship expérience at C-suite level Knowledge of Cerner Millennium is preferred

We are looking for a Director, Engagement Executive to join an exciting project across Region Skåne for an integrated digital healthcare environment, replacing many existing IT systems in hospitals and primary care facilities. At Oracle Health we are working at the intersection of health and technology. We create software solutions to support clinicians and healthcare professionals in hospitals and healthcare organisations worldwide, and we are looking for a Director, Engagement Executive to join an exciting project across Region Skåne for an integrated digital healthcare environment, replacing many existing IT systems in hospitals and primary care facilities. The new system includes a service to manage the health of their 1.3 million citizens and a modern digital care system that allows for increased patient participation, safer patient experience, and improved work environment for healthcare professionals. As Director, Engagement Executive, you will be accountable for the delivery of Oracle Health client projects and external client relationships. You will be responsible for the development and delivery pillar of the Region Skåne SDV program and its associated integrated solutions, including staffing and contractor management. You will also take part in client roadmapping and project plan development, in collaboration with project managers and other subject matter experts. This will also involve monitoring the key performance indicators as the deployment progresses and intervening as necessary to mitigate risks and ensure on-time delivery of Oracle Health’s commitments. You will also create and drive action plans for the knowledge leader community, ensure adherence to Oracle’s unified method of implementation, and drive vision, innovation and strategy for internal organisational and team imperatives.This leadership role within the overall program requires directing teams of cross-functional associates to execute on the client’s vision, objectives and strategy as defined and driven by executive leadership. This position reports to Oracle Health regional Consulting leadership and collaborates with regional Program leadership. Basic Qualifications: · Bachelor’s degree in General Studies or related field, or equivalent relevant work experience · At least 7 years of project management work experience · At least 5 years of health care information technology (HCIT) work experience · Completed 2 projects within the last 4 years using Cerner Consulting Methodology, and enthusiasm to learn and transition this to Oracle’s unified implementation method and standards Preferred Qualifications: · Experience of Oracle Health's Region Skåne SDV program · C-suite stakeholder management experience · Managing complexity across a multi work stream program · Large scale program management experience, involving multiple coordinated projects Expectations: · Familiar with the use of Microsoft Project product · Ability to travel 50%, and to work in a hybrid home and office environment as needed · Ability to work overtime and irregular hours as needed · Excellent communication skills verbally and written

As a Director, Deployment Lead, you will play a lead role within the Sweden Consulting programs’ Engagement Management team, collaborating closely with project owners, Oracle Health and Client leadership, and other stakeholders to achieve successful delivery of Millennium applications. You will own and manage the planning and execution of all tasks associated with product deployment, including coordinating all project owners’ planning and preparation deliverables, time plans, and change readiness management. Examples of teams you will work across include Millennium Consulting workstreams, Clinical Consulting, hardware and integrated technologies, learning, managed service, and others. As a leader and member of the Consulting leadership team, the ability to build and maintain relationships at multiple levels, inspiring confidence in the team’s delivery, is critical. The work requires significant collaboration and facilitation skills, as deployment activities span across all teams and require the involvement and engagement of multiple subject matter experts across both technical and clinical spectrums, internal and external. It is also highly rewarding in this regard, as there are clear measures of success, client satisfaction, and cross-team cooperation. Examples of these activities include, but are not limited to, project plan management, deliverable and financial status reporting with the client and internal teams, coordinating activities and ownership with client counterparts, advising the client on expectations in a consultative role, establishing and managing to success metrics (KPIs) with various SMEs, and managing communication. Basic Qualifications: Bachelor's degree in business management or related field, or equivalent relevant work experience At least 6 years of experience in project or program management and consulting-type roles Demonstrated ability to manage relationships, work in matrix-type organizations, and collaborate across lines and levels to deliver against contract requirements and commitments Preferred Qualifications: Experience managing projects involving Cerner’s implementation methodologies and policies Experience managing IT projects in complex environments, such as public sector (government) contracts Experience working with healthcare delivery organizations Swedish language skills are a plus Expectations: Familiar with the use of Microsoft Project product Ability to travel 50%, and to work in a hybrid home and office environment as needed Ability to work overtime and irregular hours as needed Excellent communication skills verbally and written