Voyado AB jobb

As of today,our design organization at Voyado consists of10 amazing colleaguesworking with design in different disciplines, andMarcusandEddyare super eagerto welcome our next UX Designer, with a research interest,to the team in Lund! At Voyado, research is highly valued and there is a great consensus on how much impact truly understanding the customer journey has on our success. As such, there is no need to justify the value of research but you can instead focus your time on building strong relationships within the triad of Product Managers, Tech, and other designers that you'll work closely with and whose decisions you will be guiding and supporting with your knowledge of the markets and industries we are working towards. Some of the lovely customers using Voyado today are By Malene Birger, XXL, Cervera, Dormy, Apoteket, and Bergans of Norway. About the roleYou will be responsible for creating intuitive and engaging user experiences for our products, with your main focus being onElevate- an intelligent software, that maps, analyzes, and learns from the visitor's behavior in real-time. As a UX Designer, you will collaborate with our cross-functional teams to research, design, and test user-centered solutions. You will work on a range of projects, from concept and discoveriesto launch, using the latest design tools and methodologies. As part of the UX team with a focus on research, you will actively contributeto and evolve how we work to understand our customer journeys and ensure we make our customers easy to love. Some examples of your daily work: Conducting user research: Planning and executing user research studies such as surveys, interviews, usability testing, and user observation to gather insights into user behavior, needs, and pain points. Analyzing and synthesizing qualitative and quantitative research data to identify trends, patterns, and user needs. Developing personas and user journey maps to communicate user needs and behaviors to the design team. Presenting research findings and design recommendations to stakeholders clearly and concisely. Staying up-to-date with the latest trends and best practices in user research, design, and technology. So, who are you? We believe you are UX Designer with a strong background in user research with great communication and collaboration skills. To thrive in this position, we also seeyou have proficiency in qualitative and quantitative research methods, data analysis, and user-centered design. You are used to articulating insights and design recommendations to stakeholders. Overall, the UX Designer plays a crucial role in ensuring that our digital products are loved by end-users anddesigned to meet their needs and expectations. If you have experiencewith e-commerce services, BI / Analytical tools & services, or SaaS companies that would be meritorious. What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: An engaged team with a knowledge-sharing and friendly culture Summits where we hang out, workshop, discuss, and have a good time together Opportunity to engage and deepen your knowledge in different initiatives,e.g.professional development byAmbition Empower Work-life balance – we don't have a long work-hours culture, we value engagement over hours worked More on Voyado Voyado is a fast-growing company that operates and develops a data-driven SaaS platform within Marketing Automation, CRM Loyalty, and Product Discovery. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences. At Voyado, we believe in gender equality. We believe gender-equal teams have more perspectives on life and bring more different ideas to the tableare proud sponsors of Womengineer as well as Tjejer Kodar! Read more about ithere Ready to join the team?Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in yourapplication! Additional informationAs part of our recruitment process we conduct a background check on the final candidate. We use background checks fromScandinavian Recruitment Intelligence.Hereyou can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels - online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Voyado has for several years been the go-to solution in the Nordic countries and we are now growing rapidly in new markets such as the UK and the Netherlands. If you are ready for your next adventure within customer support, want to join our expansion throughout Europe, and have an interest in customer care, e-commerce, retail, and tech - keep reading!About the roleVoyado's Technical Support Engineers help retailers use our products by providing technical know-how, troubleshooting skills, and deep product knowledge. We troubleshoot and unblock impediments, act as customer liaisons, and strive to create a highly enjoyable customer experience. We strive for rapid responses, high customer satisfaction, and at the same time being clear on what’s recommended usage (and not). A trusted voice of reason and source of product knowledge.You will interact with customers, colleagues, and partners through a multitude of channels, such as email, web, messaging, and by phone. Some examples of your daily work: Manage cases that require in-depth technical knowledge and troubleshooting skills. Provide guidance in more complex user scenarios for our application users. Assistance in configuration and setup. Being the bride to Product Development, documenting bugs, and manage technical discussions with other technical stakeholders, surfacing support trends Work closely with our 3rd line, raise bug reports or other queries that needtheir involvement in a structured and well-documented manner. Provide important feedback and have a proactive approach to systemic issues and improvement areas to relevant stakeholders. Track and flag missing KB articles and FAQ, or if an update is needed. So, who are you?A compassionate never-ending thriver and problem-solver. You enjoy a challenge in the shape of a technical nut dipped in customer interaction. Working with customer support requires a holistic approach so collaborating within or outside your team comes naturally.Skills/Background: Experience from working in technical support, system integration projects, QA, system development or customer support at a techy company having gained skills in technical troubleshooting, navigating technical documentation, and guiding customers. Knowledge of concepts such as JSON, XML, REST API's, working with log-files and SQL to query data. An ability to notovercomplicate things and find new smart ways of work to beeffective and scalable - without nudging performance or quality. Managing customer encounters with resilience, empathy,understanding, animprovement mindset, accountability, and mental agility. An education with a techy orientation is a plus (University or Trade school doesn’t matter) but not mandatory. However, it's important that you feel confident in explaining technical things to others. This role requires fluency in Swedish and English. What we offer We offer a fun-loving diverse environment with plenty of opportunities to learn and develop. Voyado is on an exciting journey, and you will be part of our evolution - building world-class support. Additionally, you will get tomaster what data-driven loyalty for retail and e-commerce looks like and learn about the opportunities with integrations to POS, ECOM, product recommendations, and much more. We are extremely dedicated to the task, but at the same time, we ensure that everyone is doing well at work. You will have plenty of room and potential to grow in a creative work environment where personal development is as obvious as high competence. You get to work with some of Europe's strongest brands that use Engage as a platform for their loyalty work, and your everyday life has elements of collaboration with both customer and delivery teams.You can read more about how it is working at Voyado here. Ready to join the team? Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). Wed love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in yourapplication! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Here you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels - online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Voyado has for several years been the go-to solution in the Nordic countries and we are now growing rapidly in new markets such as the UK and the Netherlands. If you are ready for your next adventure within customer support, want to join our expansion throughout Europe, and have an interest in customer care, e-commerce, retail, and tech - keep reading!About the roleAs a Customer Support Specialist, your main job is to help our customers get the most out of our products and use them in the right way.That meansunblocking issues, acting as customer liaisons, and striving to create a highly enjoyable customer experience. You will be thetrusted voice of reasonstriving for rapid responses, high customer satisfaction, and at the same time being clear on what’s recommended usage (and not). You will interact with customers, colleagues, and partners through a multitude of channels, such as email, web, messaging, and by phone.Internally you, together with the team, will act as experts in using the Voyado products as well as a source for insights into customer needs and challenges in using the same.Some examples of your daily work: Triage tickets in queue and route to the appropriate owner (primarily Customer or Technical support, finance, or other business functions) Manage questions with best practices or where info can be found in Self-help articles Troubleshooting, primarily in non-technical tools and product UIs. Contribute to ongoing improvement of the team's processes, techniques, and solutions. So, who are you?A compassionate never-ending thriver and problem-solver who enjoys customer interaction and collaboration. We're looking for you who can take a holistic approach and get a kick of helping others.Skills/Background: Experience working with support of a SaaS product or similar Proactively seeks information about the underlying needs of customers, developing and communicating realistic outcomes Relation-focused, emphatic, curious, andcollaborative with a customer-first mentality. A good communicator, both verbally and in writing Fluency in Swedish and English.Additional languages (primarily German, Dutch, Norwegian, Finnish, French, and Spanish) are meritorious What we offer We offer a fun-loving diverse environment with plenty of opportunities to learn and develop. Voyado is on an exciting journey, and you will be part of our evolution - building world-class support. Additionally, you will get to master what data-driven loyalty for retail and e-commerce looks like and learn about the opportunities with integrations to POS, ECOM, product recommendations, and much more. We are extremely dedicated to the task, but at the same time, we ensure that everyone is doing well at work. You will have plenty of room and potential to grow in a creative work environment where personal development is as obvious as high competence. You get to work with some of Europe's strongest brands that use Engage as a platform for their loyalty work, and your everyday life has elements of collaboration with both customer and delivery teams.You can read more about how it is working at Voyado here. Ready to join the team?Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). Wed love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in yourapplication! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Here you can read more about how a background check is done.

Retail media is the biggest digital trend since the appearance of social media. It's all about leveraging customer data and digital platforms to offer targeted advertising opportunities within the retail environment, directly influencing consumer purchasing decisions at the point of sale. It represents a blend of e-commerce and advertising, where retailers monetize their online and physical spaces by enabling brands to reach shoppers more effectively. Of course, this is something we at Voyado want to offer our customers such as XXL, Apoteket Hjärtat, and Kicks. This role isn't just about coding; it's about shaping the future of retail media. As one of the first members of our new Ad Experience team, you'll have the rare opportunity to be involved in every aspect of the development process - from technical discovery to deployment. Your insights and contributions will be instrumental in defining how we build, innovate, and ultimately succeed. Join Mattias and Maciej in making a real impact. As such, this position holds high strategic importance and you'll have the autonomy and support to drive initiatives forward and influence decision-making. About the Role and day-to-day As one of the first people in our Ad Experience team, your weeks are versatile. Whiteboard sessions, workshops, and tech discoveries to figure out what it is we should be focusing on and you'll be working on e.g. on architecture, writing code, and setting up pipelines to bring the team's ideas to life. You and the team will have to focus on developing and delivering the best experiences for our users. We do not strive to push out features as fast as possible but balance delivery with beta testing and user expectations. And when the time comes when you need a break why don't you go and play games in our relaxation area like some pool, or ping pong or why not challenge our Åre office in Call of Duty on our PlayStation 5? 🎮 So, who are you? You have a genuine interest in tech, you like to try new ways and share your skills and knowledge with your team. We also believe you are a real doer and humble team player. - Strong knowledge of Java ☕️ - Basic knowledge of AWS, e.g. setting up S3 buckets ☁️ - A couple of years of professional experience in backend application development - College degree or bachelor's degree in Computer Science or similar, alternatively a comparable industry career. - and most importantly, passion for what you do Some of the technologies you’ll get to work with Voyado Elevate is built with Java and kept up to date with the latest version - Java - AWS - Maven & Jenkins - Git (Gitlab & Github) So, what's in it for you? 🍬 Voyado Elevate wouldn’t be the powerful platform it is without the people behind it. We care about you and some examples of what we can offer you are: - Flexible working hours and an office-first, hybrid-work approach - Work-life balance - We don't have a long work-hours culture, we value results over hours worked - As we strive for our employees to share Voyado’s passions and goals you should demand no less from us, with regular one-on-ones we make sure your needs and career have a great future at Voyado. - Joining an engaged team and colleagues with a knowledge-sharing and friendly culture Some of our benefits: - A health hour each week, use it for walks, running, or working out - whatever you need to energize - 30 days of vacation so that you can spend time with family and friends - 5000 SEK in wellness allowance - Encouragement to further develop personally and professionally with certifications, meetups, etc. - Beneficial bike lease, including e-bikes - Your choice of phone and gadget package Be yourself 🏳️‍🌈 At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar! Read more about Tjejer Kodar & Voyado here (https://careers.voyado.com/pages/proud-sponsors-of-tjejer-kodar) Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment, We at Voyado strive to make everyone feel like they can bring their true self to work every day. We believe gender-equal and diverse teams have more perspectives on life and bring more different ideas to the table. that in the end lead not only to making a better working environment but also a better product. Ready to find out more? Lovely! 🎉 Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but we say if you think this sounds like a place where you can shine don't hesitate to send in your resume! We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your current role and what would be an exciting challenge for you in the future. We are eager to get to know you and what you love to do, so be yourself and let your passion shine through in your application!

Joining the SDR team at Voyado is an incredible journey. It offers the opportunity to collaborate with brilliant minds and work with an amazing product. The team’s spirit and culture are truly inspiring, fostering an environment where innovation and success thrive.” - Sara Vada Palagi (https://www.linkedin.com/in/sara-vada-palagi/), Business Development Manager @ Voyado Voyado is the ultimate solution for personalization and relevance across all channels - online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their businesses. About the role At Voyado, our Sales Development Representatives are vital to our company's success. In this role, you will have one mission - to drive immediate new revenue growth by identifying new business opportunities and creating brand awareness. You will be part of the Nordic Sales Development team and a key player in our high-performing sales team working towards the Nordic market. You will be working together with amazing colleagues who exemplify our core value and mentality of "We're in it together". 👊 What you'll be up to - ️Prospect new customers in the Nordic market, identify key people and qualify leads. - Responsible for reaching out to new prospects via cold-calling, emails and LinkedIn to create opportunities. - Work towards clear goals together with our Sales, Partner and Marketing teams - and celebrate together! - Leverage the latest sales development technologies to create structure in your day-to-day tasks. - Work to understand the retail market: future trends and way of work vs. challenges facing the retailers. Your training will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers, primarily in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product. So, who are you? We are looking for a determined and results-oriented team player who is passionate about sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself and passionate about e-commerce, retail and tech. Ideally you'd also bring along the following skills and background: - Fluency in at least one Nordic language (Swedish, Norwegian, Danish or Finnish) and English - Past sales experience - Great networking skills - A team player with a collaborative mindset - Superb writing, communication, and listening skills; you understand objections and defeat them by turning skeptics into ecstatic new customers - You can create structure out of data from multiple sources - a true admin pro If you have previous experience of B2B- sales and cold calling, it's extra meritorious. What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Summits on a regular basis where we hang out, workshop, discuss, and have a good time together - Opportunities for personal growth and learning in a dynamic and supportive environment. Some of our benefits: - 30 days of vacation, so you can spend time on the things you love - Beneficial bike lease, including e-bikes - Breakfast buffet on Fridays - Your choice of phone and gadget package - 5000 SEK in wellness allowance - A wellness hour a week Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

As a Developer, with a heavy focus on the backend, you will be welcomed to our Automation team, working alongside e.g. Anders (https://www.linkedin.com/in/andersbursjoo/), Loise, Alexander (https://www.linkedin.com/in/alexander-von-malachowski-a3827129/), and William. Your main responsibility will be to enhance and further develop our automation engine to provide world-class tools for eCommerce and retail companies that want to personalize communication and customer experiences, and you will mainly focus on the backend development. However, as the team is empowered and owns their domain, you might have to shift focus to other parts of the stack if the needs change. You will work with complex scaling issues, big data volumes, and data processing to create scalable solutions. You will work closely with other team members to collect customer feedback, develop new functionality, and deploy it into production. You will take ownership of the quality of your code, as well as the deployment to Azure. Some other things you’ll get to do: - Collaborate with the team including developers, Product Manager, and UX Designer in cross-functional product teams - Be involved in the entire development cycle of building new features and functionality into our platform - Work across the backend stack, including infrastructure, deployment, and Azure services - Conduct regular code reviews using continuous integration and agile and lean practices Our development organization consists of multiple teams, organized according to Team Topologies, that collaborate and interact daily. We work according to Agile principles, and our development process is driven by our company vision and OKRs. The tech stack you will work with includes .NET/C#, SQL Server, Git, and multiple services in Azure. So, who are you? If you are passionate about the development process and have experience in .NET and Azure, we'd love to hear from you. Join our team and build a system that can be maintained and optimized for the long term. Since we work closely in our teams and throughout the organization, we believe that you are a humble team player. Our corporate language is English, therefore you should be fluent both in writing and speech, and Swedish is meritorious. What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Opportunity to enjoy what Åre has to offer, skiing during lunch in the winter or biking the mountains in the summer and everything else - Opportunity to engage and deepen your knowledge in different initiatives - Work-life balance - we don't have a long work-hours culture, we value engagement over hours worked - Empowerment within the team, meaning you have the opportunity to take a lot of responsibility and within your team shape the product! About Voyado Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Voyado is a fast-growing company containing two products with the mission to deliver a best-of-breed solution that matches every customer's need. Engage (https://voyado.com/why-voyado/), a data-driven SaaS platform within Marketing Automation, CRM, and Loyalty. Elevate (https://www.apptus.com/) is intelligent software, that maps analyzes, and learns from the visitor's behavior in real-time, which allows the e-tailer to present relevant products and offers, adapted to each individual. Voyado is the leading tool for retail and e-commerce companies that want to personalize communication and customer experiences. We are now a company of 300+ colleagues on an exciting journey and have recently established a presence in new markets to strengthen our position in Europe. Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Joining the SDR team at Voyado is an incredible journey. It offers the opportunity to collaborate with brilliant minds and work with an amazing product. The team’s spirit and culture are truly inspiring, fostering an environment where innovation and success thrive.” - Sara Vada Palagi, Business Development Manager @ Voyado Voyado is the ultimate solution for personalization and relevance across all channels - online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. About the role At Voyado, our Sales Development Representatives are vital to our company's success. In this role, you will have one mission - to drive immediate new revenue growth by identifying new business opportunities and creating brand awareness. You will be part of the Nordic Sales Development team and a key player in our high-performing sales team working towards the Nordic market. You will be working together with amazing colleagues who exemplify our core value and mentality of "We're in it together". 👊 What you'll be up to - ️Prospect new customers in the Nordic market, identify key people and qualify leads. - Responsible for reaching out to new prospects via cold-calling, emails and LinkedIn to create opportunities. - Work towards clear goals together with our Sales, Partner and Marketing teams - and celebrate together! - Leverage the latest sales development technologies to create structure in your day-to-day tasks. - Work to understand the retail market: future trends and way of work vs. challenges facing the retailers. Your training will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers, primarily in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product. So, who are you? We are looking for a determined and results-oriented team player who is passionate about sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself and passionate about e-commerce, retail and tech. Ideally you'd also bring along the following skills and background: - Fluency in at least one Nordic language (Swedish, Norwegian, Danish or Finnish) and English - Past B2B sales experience - Great networking skills - Previous cold calling experience - A team player with a collaborative mindset - Superb writing, communication, and listening skills; you understand objections and defeat them by turning skeptics into ecstatic new customers - You can create structure out of data from multiple sources - a true admin pro What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Summits on a regular basis where we hang out, workshop, discuss, and have a good time together - Opportunities for personal growth and learning in a dynamic and supportive environment. Some of our benefits: - 30 days of vacation, so you can spend time on the things you love - Beneficial bike lease, including e-bikes - Breakfast buffet on Fridays - Your choice of phone and gadget package - 5000 SEK in wellness allowance - A wellness hour a week Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Do you get excited about helping customers to achieve their goals? Are you a tech-loving, creative and customer-focused person who enjoys guiding customers? Then we might be a match! About the role Our dynamic sales team, led by Filip Sundquist (https://www.linkedin.com/in/filipsundquist/), is ready to welcome a new colleague to the Swedish sales team! As a Sales Manager at Voyado, you will guide the prospect through the whole customer journey, from first meeting to signing the agreement. You will be responsible for managing your sales activities and collaborating with various departments such as SDR:s, Partner Managers and Marketing to ensure that our sales goals and objectives are met. Some examples of your daily work: - Managing the sales process from first meeting to closing - Presenting the Voyado Value Proposition - Demoing the products - Negotiating price, terms & agreements - Represent Voyado towards strategic partners such as other SaaS vendors or consultancy firms - From time to time attend exhibitions - Work closely with your Regional Sales Director to create deal strategies as well as ways to approach new leads - Fostering and maintaining customer relationships So, who are you? To succeed and thrive in the role as Sales Manager, it is important that you are inspiring and engaging as a person. You have an entrepreneurial spirit, enjoy a varied job and like to achieve results. You are motivated to do cold reach outs, even though the majority of meetings will come from inbound sources as inbound marketing, partner or our SDR:s. Furthermore, you understand customer needs and show solutions based on that. Skills Background: - 5+ years experience in sales where at least 3 are from a SaaS or consultancy vendor - A genuine interest in retail and e-commerce - Preferred experience from selling towards the retail/e-commerce industry - Fluency in Swedish and English What's in it for you? Voyado Elevate and Engage wouldn’t be the powerful platforms they are without the people behind them. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Summits on a regular basis where we hang out, workshop, discuss, and have a good time together - Opportunity to engage and deepen your knowledge in different initiatives - Work-life balance - we don't have a long work hours culture, we value engagement over hours worked Being personal extends into everything about Voyado, read more on what it is like to work at Voyado here (https://careers.voyado.com/pages/it-s-personal). Some of our benefits: - 30 days of vacation, so you can spend time on the things you love - Beneficial bike lease, including e-bikes - Breakfast buffet on Fridays - Your choice of phone and gadget package - 5000 SEK in wellness allowance - A wellness hour a week Ready to join the team? Lovely! Use your LinkedIn profile (or upload a resume/CV) and answer a few easy-to-fill questions. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your current role and what would be an exciting challenge for you in the future. We are eager to get to know you and what you love to do, so be yourself and let your passion shine through in your application! Additional information As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. About the role At Voyado, our Sales Development Representatives are vital to our company's success. In this role, you will have one mission - to drive immediate new revenue growth by identifying new business opportunities and creating brand awareness. You will be part of the Nordic Sales Development team and a key player in our high-performing sales team working towards the Finnish market. You will be working together with amazing colleagues who exemplify our core value and mentality of "We're in it together". 👊 What you'll be up to - ️Prospect new customers in the Finnish market, identify key people and qualify leads. - Responsible for reaching out to new prospects via cold-calling, emails and LinkedIn to create opportunities. - Work towards clear goals together with our Sales, Partner and Marketing teams - and celebrate together! - Leverage the latest sales development technologies to create structure in your day-to-day tasks. - Work to understand the retail market: future trends and way of work vs. challenges facing the retailers. Your training will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers, primarily in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product. So, who are you? We are looking for a determined and results-oriented team player who is passionate about sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself and passionate about e-commerce, retail and tech. Ideally you'd also bring along the following skills and background: - Fluency in Finnish and English - Past B2B sales experience - Great networking skills - Previous cold calling experience - A team player with a collaborative mindset - Superb writing, communication, and listening skills; you understand objections and defeat them by turning skeptics into ecstatic new customers - You can create structure out of data from multiple sources - a true admin pro What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Summits on a regular basis where we hang out, workshop, discuss, and have a good time together - Opportunities for personal growth and learning in a dynamic and supportive environment. Some of our benefits: - 30 days of vacation, so you can spend time on the things you love - Beneficial bike lease, including e-bikes - Breakfast buffet on Fridays - Your choice of phone and gadget package - 5000 SEK in wellness allowance - A wellness hour a week Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

In the SDR team we've fostered an environment that encourages camaraderie and teamwork, with a positive atmosphere where we can thrive both professionally and personally" - Sarita Mayström, Sales Development Representative @ Voyado Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. About the role At Voyado, our Sales Development Representatives are vital to our company's success. In this role, you will have one mission - to drive immediate new revenue growth by identifying new business opportunities and creating brand awareness. You will be part of the Global Sales Development team and a key player in our high-performing sales team working towards the Norwegian market. You will be working together with amazing colleagues who exemplify our core value and mentality of "We're in it together". 👊 What you'll be up to - ️Prospect new customers in the Norwegian market, identify key people and qualify leads. - Responsible for reaching out to new prospects via cold-calling, emails and LinkedIn to create opportunities. - Work towards clear goals together with our Sales, Partner and Marketing teams - and celebrate together! - Leverage the latest sales development technologies to create structure in your day-to-day tasks. - Work to understand the retail market: future trends and way of work vs. challenges facing the retailers. Your training will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers, primarily in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product. So, who are you? We are looking for a determined and results-oriented team player who is passionate about sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself and passionate about e-commerce, retail and tech. Ideally you'd also bring along the following skills and background: - Fluency in Norwegian and English - Past B2B sales experience - Great networking skills - Previous cold calling experience - A team player with a collaborative mindset - Superb writing, communication, and listening skills; you understand objections and defeat them by turning skeptics into ecstatic new customers - You can create structure out of data from multiple sources - a true admin pro What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: - An engaged team with a knowledge-sharing and friendly culture - Summits on a regular basis where we hang out, workshop, discuss, and have a good time together - Opportunities for personal growth and learning in a dynamic and supportive environment. Some of our benefits: - 30 days of vacation, so you can spend time on the things you love - Beneficial bike lease, including e-bikes - Breakfast buffet on Fridays - Your choice of phone and gadget package - 5000 SEK in wellness allowance - A wellness hour a week Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.