Voi Technology AB jobb

YOUR MISSION AT VOI As Central City Success Manager at Voi, you will collaborate closely with our Markets, Central Business, and R&D teams to drive market growth and product optimization. Your mission will be to build tools, processes, and guidelines that empower local teams to make the right decisions for optimizing their P&L from a holistic perspective. This includes a specific focus on the user experience and compliance with local permit requirements. You will also support efforts to assess user behavior patterns and proactively mitigate business risks associated with non-compliant user behavior, fraud, and abuse. This role will include:  Support development and implementation of frameworks, tools and products to assess users’ risk profile , implement and develop processes to proactively prevent or mitigate business liabilities arising from user non-compliant behaviour. Focus on new rider risk management function by continuously assessing and reducing impact of insurance risks, city fines and impounds, and also fraud and abuse of T&C by Providing solutions that mitigate risks in individual cases without impact to riderbase development. Standardising Rider Risk Metrics Across the Group and developing regular actionable reporting to reduce each risk bucket: insurance, fines, permit and fleet cap risks, as well as forecasting the financial costs of these risks in collaboration with the finance team. Owning end to end solutions on rider risks: SOP/playbooks, Rider Messaging, Product Configurations. Compiling and providing strategic feedback and business case for product development on rider risk from a rider experience perspective as well as streamlining crossfunctional processes between local teams, Central Ops and Rider organisation. Support development of tools and processes to monitor the user experience and level of compliance with local permit requirements. Contribute to frameworks and benchmarks to put these data points into context to allow further market growth. Support rollout of new products by establishing the foundational tools and frameworks to carry out the same optimization efforts as outlined above. Contribute with service design and optimisation expertise in competitive bids regarding tenders. Provide product and management teams with synthesised insights and hypotheses supporting ideation, prioritisation and decision making based on cross-market patterns, pain-points and performance data. WHAT YOU NEED TO EMBARK We're looking for a commercially minded, action-oriented, and self-sufficient Central City Success Manager who can build strong relationships and thrive in a fast-paced environment. In addition to being fluent in English, we believe the right person has: Bachelor's degrees within finance, economics, engineering or another related field 2+ years experience from operations, user experience and/or product optimisation  Experience contributing to complex, multi-stakeholder performance improvement projects Hands-on experience of business modelling and data analysis WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join the #1 micromobility company in Europe and one of the fastest growing scaleups Get “skin in the game” through our employee options program and be a part of building a world class organisation and a scalable people-function Work from our French HQ in Paris and have impact on the company’s success globally Work with inspiring, motivated and fun colleagues towards a common goal Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution

Your mission at Voi As a Shift Supervisor you will be responsible for a team of Fleet Specialists in Stockholm, overseeing operations while at the same time support them in their daily work. You will spend the majority of your time performing tasks in the warehouse and In field together with the team and the rest of the time for managerial duties such as planning, performance follow up, administrative tasks etc. Your responsibilities will include: Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality Navigating Logistics – Aid in receiving, packing, and deploying new vehicles Managing your team – Assist in creating shift plans, cultivate team performance and supervise your team's activities, ensuring tasks are conducted efficiently and safely Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles Synergistic Planning – Collaborate with managers to optimise work schedules, ensuring efficient shift planning and execution. What you need to embark: We are looking for a Supervisor with a hands-on mentality who is not afraid to roll up the sleeves and get the job done. Key qualifications include: A valid driver's license for Sweden Previous leadership experience Fluency in English, fostering clear communication. Knowledge of Swedish is desirable  A proactive, positive attitude and a strong sense of ownership. Skilled in promoting and nurturing team collaboration Job conditions: Contract: Permanent Working hours: Full time Start date: As agreed upon  Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: Join Europe's leading micromobility company and one of the fastest-growing scale-ups Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Sweden. Collaborate with inspiring, motivated, and diverse colleagues who share a common goal Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to join the Voiage?

YOUR MISSION AT VOI As the Compensation & Benefits Manager you are responsible for the Compensation & Benefits function at Voi. In this role you will have the overall responsibility for ensuring the competitiveness and attractiveness of our offering, the compliance with global and local legal requirements, and work continuously to drive the continued development and improvements of internal structures and processes to ensure fair and effortless compensation management. This will include:  Developing and implementing strategic compensation and benefits programs. Analysing compensation data to ensure competitiveness in the market, and drive internal compensation structure maintenance and updates. Maintaining and developing Voi job structure, and managing the recurring compensation review processes. Ensuring compliance with relevant local laws and regulations, and collaborating with the legal team and other stakeholders to maintain and develop the Voi option program. Collaborate with the HR- and finance teams to budget and administer compensation and benefits programs. Manage employee benefits programs (e.g. health insurance, pension plans, and wellness programs). Develop material and conduct training programs, and provide continuous guidance and support to employees and managers on compensation and benefits-related inquiries. Manage regular and/or one-time incentive compensation. Monitor industry trends and best practices, and participate in cross-functional projects to continuously improve compensation and benefits offerings, and streamline compensation management. WHAT YOU NEED TO EMBARK We are looking for an analytical and thorough compensation & benefits professional with the ability to interpret complex data to make informed decisions, manage projects and communicate effectively with diverse stakeholders across the organisation. In addition to being fluent in English we believe the right person has: Relevant education in human resources, business administration, or a related field +5 years experience in full-scale compensation and benefits management, preferably in an international company In-depth knowledge of compensation and benefits laws, regulations, and best practices Experience with HRIS and compensation management software WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scaleups Get “skin in the game” through our employee options program Take ownership of the competitiveness and attractiveness of the Voi offering Have a direct impact on the fairness and the efficiency of the compensation management Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution Want to learn more about the Compensation & Benefits function at Voi? Check out what our Director of Rewards & HR Operations Ieva Polakovska has to say!

YOUR MISSION AT VOI As Product Manager at Voi, you will lead a team towards the future of our products, closely involving stakeholders to make the rest of the organisation pull in the same direction. Working with consumer facing products and large amounts of data, leading from a customer first perspective and doing so with a data analytics mindset is key to success. In this specific role, the mission is to ensure vehicles are available right when and where our customers need it and build intelligence on market data to make this possible. The role will include:  Representing the business perspective in the product team ensuring that product development is clearly communicated and aligned with business goals and market objectives Build a vision of where we are heading with other product leaders and build an exciting story to drive the team and with stakeholders Using customer insights, data, and market intelligence to build a strong understanding of industry trends and competition, maximising the value of operations. Defining and tracking product metrics to generate insights, ensuring a balanced approach across innovation, technical foundations, and ongoing quality improvements. Coordinating go-to-market efforts by building awareness across the organisation, monitoring business impact, and fostering partnerships that support product outcomes. Working continuously with our internal teams to improve cross-functional collaboration, a customer-first mindset and push the company further towards our product vision and overarching mission of providing “safe, affordable and sustainable micromobility for everyone” WHAT YOU NEED TO EMBARK We are looking for an ambitious, customer obsessed and business minded product professional eager to go deep across data, customers and business in collaboration with likeminded coworkers in a fast-paced environment. In addition to being professionally fluent in English, we believe the right person has:  Bachelor's degrees in data, engineering, business or equivalent Experience from product management, analytics, engineering or strategy. Machine learning experience is a merit Experience with SQL, Python or equivalent languages Proven ability to collaborate on multi-stakeholder projects with meaningful business impact. WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scaleups Get “skin in the game” through our employee options program Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution Are you ready to become a Voiager?

Your mission at Voi  For the position as a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our scooters in top shape and provide strong support to our team on the ground. We also have our In field team, where you'll be utilising our vans to perform different tasks in the Gävle area, making sure our operations runs as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist: Ensuring the logistics of collecting and providing Voi scooters. Searching for and collecting damaged scooters.  Battery replacement. Performing quick on-site repairs of the scooters. Diagnosing and repairing broken vehicles. Recycling and dismantling vehicles that cannot be repaired. Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse. Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles. What you'll need to embark We're looking for a highly motivated and responsible team player who can handle tasks and solve problems independently. With a proactive approach, you should be skilled in finding innovative solutions and achieving set objectives. In addition, the right candidate should have: A valid drivers license for Sweden Fluent english, both verbal and written and if you're fluent in Swedish it's a plus Previous experience with tools or mechanical practices General familiarity with digital tools and applications Local knowledge of Gävle and experience driving in the city The ability to remain calm in stressful situations (such as difficult parking or traffic) Job conditions  Working hours: Part time Contract type: Fixed term Start date: To be discussed   Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: Join Europe's leading micromobility company and one of the fastest-growing scale-ups Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Sweden. Collaborate with inspiring, motivated, and diverse colleagues who share a common goal Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to embark on the Voiage with us?

As Insurance Manager at Voi , you will play a key role in shaping Voi’s global insurance strategy. You’ll be responsible for driving insurance program enhancements, optimising policy structures, and ensuring effective claims management. This is an exciting opportunity to develop strategic risk solutions, influence policy decisions, and take ownership of high-impact projects at a fast-growing company. This will include: Managing and optimising global insurance programs across multiple lines (e.g., liability, property, D&O), ensuring effective structuring, procurement, and cost-efficient coverage. Acting as the primary liaison with insurers, brokers, and claims handlers, building strong external partnerships and ensuring smooth program execution. Designing and leading insurance risk management frameworks, using internal and external data to evaluate performance and drive strategic improvements. Overseeing claims management processes, including complex case resolution, data analytics, risk mitigation strategies, and continuous process improvement. Ensuring compliance with insurance regulations and contractual requirements across all operating markets, advising on policy wording, coverage gaps, and regulatory changes. Collaborating cross-functionally with leadership, legal, and finance to advise on risk exposure, budgeting, and insurance planning. Driving knowledge-sharing and cross-team collaboration, enhancing the use of insurance data and promoting best practices across the organisation. WHAT YOU NEED TO EMBARK: We are looking for a highly analytical and hands-on insurance professional with a proven track record in insurance risk management, policy structuring, claims management and stakeholder engagement in a fast-paced dynamic environment. In addition to being fluent in English we believe the right person has: 4+ years of experience in insurance risk management, ideally with exposure to multiple insurance lines. Strong understanding of insurance policy structuring, claims handling and data-driven risk management. Experience working in international insurance markets and managing relationships with brokers, insurers, and external claims handlers. Strategic mindset, capable of identifying innovative solutions to optimise insurance programs. Strong communication and stakeholder management skills, with the ability to influence decision-making. Fluency in Swedish or German is a plus WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you will have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scaleups. Get “skin in the game” through our employee options program. Collaborate closely with inspiring, motivated and fun colleagues towards a common goal. Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Your mission at Voi As a Shift Supervisor you will be responsible for a team of Fleet Specialists in Stockholm, overseeing operations while at the same time support them in their daily work. You will spend the majority of your time performing tasks in the warehouse and In field together with the team and the rest of the time for managerial duties such as planning, performance follow up, administrative tasks etc. Your responsibilities will include: Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality Navigating Logistics – Aid in receiving, packing, and deploying new vehicles Managing your team – Assist in creating shift plans, cultivate team performance and supervise your team's activities, ensuring tasks are conducted efficiently and safely Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles Synergistic Planning – Collaborate with managers to optimise work schedules, ensuring efficient shift planning and execution. What you need to embark: We are looking for a Supervisor with a hands-on mentality who is not afraid to roll up the sleeves and get the job done. Key qualifications include: A valid driver's license for Sweden Previous leadership experience Fluency in English, fostering clear communication. Knowledge of Swedish is desirable  A proactive, positive attitude and a strong sense of ownership. Skilled in promoting and nurturing team collaboration Job conditions: Contract: Permanent Working hours: Full time Start date: As agreed upon  Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: Join Europe's leading micromobility company and one of the fastest-growing scale-ups Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Sweden. Collaborate with inspiring, motivated, and diverse colleagues who share a common goal Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to join the Voiage?

YOUR MISSION AT VOI: As a Product Designer at Voi, you'll play a pivotal role in enhancing the quality of our operations workflows. You will advocate the voice of our internal users throughout the product development process, ensuring that every design decision aligns with our core values of user-centricity and innovation. Your focus will be on designing intuitive and effective tools that empower our local operational teams to optimise vehicle maintenance and improve their workflow in all our warehouses. As a Product Designer at Voi you will collaborate with cross-functional teams, including engineering, product management, and operations, to bring products from ideation to reality. To put it into specifics you will:  Identify and prioritise user pain points, consistently striving to deliver meaningful solutions that enhance the overall user experience. Conduct in-depth user research, leveraging both qualitative and quantitative data sources to gain a deep understanding of user needs and behaviours. Lead the way in promoting user insights, actively sharing findings with the team and stakeholders to drive empathy and user-centered thinking throughout the design process. Stay up-to-date with industry trends, design standards, and tools relevant to the mobility sector. Design and prototype user interfaces using low-fidelity and high-fidelity tools, ensuring that designs are visually appealing and intuitive. Facilitate user testing workshops, gathering valuable feedback to refine designs and improve the user experience. WHAT YOU NEED TO EMBARK:  You bring solid experience and skills in Product Design and user-centered principles. At the same time we don’t expect you to know everything. We promote a culture of learning and sharing and we expect all team members to help each other grow professionally. In addition to having strong communication and presentation skills effectively conveying your design ideas to stakeholders, we believe the right person has: Expertise in Figma and other tools we use to bring our designs to life. Familiarity with design systems and the ability to contribute to their development. Comfort in the gap between physical and digital spaces, where not all the best solutions are screen-based interfaces. Experience conducting qualitative user research activities, including user interviews, usability testing, and surveys. Strong analytical and problem-solving abilities, enabling you to identify and address user needs effectively. The ability to zoom in and out, effortlessly navigating from the intricacies of design details to the broader product strategy.  Fluency in English, both written and verbal.  WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scaleups. Get “skin in the game” through our employee options program and be a part of building a world class organisation and a scalable data platform. Work with inspiring, motivated and fun colleagues towards a common goal. Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Your mission at Voi As a Shift Supervisor you will be responsible for a team of Fleet Specialists in Västerås, overseeing operations while at the same time support them in their daily work. You will spend the majority of your time performing tasks in the warehouse and In field together with the team and the rest of the time for managerial duties such as planning, performance follow up, administrative tasks etc. Your responsibilities will include: Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality Navigating Logistics – Aid in receiving, packing, and deploying new vehicles Managing your team – Assist in creating shift plans, cultivate team performance and supervise your team's activities, ensuring tasks are conducted efficiently and safely Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles Synergistic Planning – Collaborate with managers to optimise work schedules, ensuring efficient shift planning and execution. What you need to embark: We are looking for a Supervisor with a hands-on mentality who is not afraid to roll up the sleeves and get the job done. Key qualifications include: A valid driver's license for Sweden Previous leadership experience Fluency in English, fostering clear communication. Knowledge of Swedish is desirable  A proactive, positive attitude and a strong sense of ownership. Skilled in promoting and nurturing team collaboration Job conditions: Contract: Fixed term Working hours: Full time Start date: June  Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: Join Europe's leading micromobility company and one of the fastest-growing scale-ups Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Sweden. Collaborate with inspiring, motivated, and diverse colleagues who share a common goal Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to join the Voiage?

YOUR MISSION AT VOI As a Data Analyst at Voi your primary responsibility will be to facilitate informed decision-making by providing actionable insights and recommendations based on data analysis. Your contributions will play a pivotal role in our ongoing success in the 12 countries we operate in. By joining Voi, you’re joining a truly data driven company where the data team is at the forefront: Build decision support tools using data, metrics and dashboards Guide operational decisions and help product teams build the best products Solve business and product problems through data analysis Present your insights and recommendations to stakeholders Extract, manipulate and visualize data to find and understand patterns Clean data to develop features and signals in a vast, unordered data set Help the organization learn from data by advising on performance indicators, tests and analytical methodologies Teach team members and lead the way for data driven ways of working WHAT YOU’LL NEED TO EMBARK Being part of our team means to challenge the status quo and to drive change where you see needed, both in terms of how we work internally and how our operations execute. We believe you have an ability and willingness to learn and adapt to a changing environment, it also means to be a great team player and help us build a fantastic place to work! In addition to being fluent in English we believe the right person has:  Business interest, curiosity and creativity for efficient problem-solving Experience in translating challenging and open-ended stakeholder needs into valuable analytical solutions A few years of experience working as a Data Analyst in a autonomous and agile environment Strong SQL skills The ability to communicate your insights and findings in a captivating way Great communication skills, both for collaborating and for sharing insights Experience working with dbt and python is a plus A university degree in a relevant field (e.g. Mathematics, Statistics, Science, Engineering, Business) WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scaleups Get “skin in the game” through our employee options program Work with inspiring, motivated and fun colleagues towards a common goal Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution