Resurs Bank AB jobb

Join our Customer Identity Platform team, where we enable secure and compliant access to our banking services and make it easy for customers to identify themselves with confidence. We are now looking for a Senior Software engineer who thrives on complex challenges and wants to play a key role in building and scaling our AML/KYC (Anti-Money Laundering / Know Your Customer) platform. Get an idea of the role As a Senior software engineer in our team, you will: 🚀 Be part of an agile team that values accelerated development, quality, fast feedback, and continuous improvement ☁️ Design, build, and optimize scalable APIs using modern AWS services and cloud-native technologies 🤖 Heavy daily user of AI-assisted coding tools (e.g. Claude code, Cursor, Copilot) for accelerated delivery and evaluating correctness and security before shipping. 💻 Work heavily on backend development, working with Java, Spring Boot, Kubernetes, RabbitMQ, Postgres db / Mongodb, GitHub, Elastic and AWS 🔗 Understand and work with data lineage, data lake and data pipeline orchestration tools like Dagster. 🏗️ Contribute to architectural solutions and can describe complex features and/or systems in detail and are able to communicate technical information effectively (written and verbal). 🤝 Collaborate with product owners, architects and cross-functional teams to translate business requirements and deliver secure and compliant services On a personal level You are passionate about building robust, scalable, and secure systems. You're also excited about being part of a team with a real impact on customer trust and safety. We believe you: ✓Senior-to-Staff software engineer with solid experience shipping to production. ✓ Comfortable working in a complex, fast-moving area where the right answer is not known yet. ✓ Are a team player who enjoys taking ownership and driving initiatives ✓ Understand secure system design and data protection ✓ Can explain technical work clearly to non-engineers and pair productively with engineers across teams. ✓ Advocate best practices in engineering and observability. Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

Join our data transformation journey and help shape the future of Nordic banking As we continue our exciting cloud transformation journey, we're looking for a Senior Data Engineer who will play a pivotal role in building and scaling our modern data platform from the ground up. You'll be essential in creating the data foundation that powers decision-making across our business and drives innovation in Nordic financial services. We offer a hybrid remote work solution within Sweden, with occasional visits to our HQ in Helsingborg. Get an idea of the role As a Senior Data Engineer at Resurs, you'll be at the forefront of our cloud transformation, working with cutting-edge AWS technologies to build scalable, secure, and efficient data solutions. You'll collaborate closely with data scientists, analysts, product teams, and business stakeholders to transform how we leverage data to create value for our customers and drive business growth. Your key responsibilities will include: Design, build, and optimize end-to-end data pipelines and architectures using modern AWS services and cloud-native technologies Build and implement scalable unified data platform solutions that support advanced analytics and data-driven decision making Ensure data quality, governance, and security across all data flows, adhering to banking regulations and compliance requirements Partner with cross-functional teams to translate business requirements into robust, scalable data products Drive best practices for DataOps, monitoring, and automated data pipeline orchestration Mentor junior team members and contribute to the evolution of our data engineering standards and practices Lead technical decision-making for data architecture and tooling within assigned projects On a personal level You're likely a curious and collaborative professional who thrives in fast-paced environments and enjoys solving complex technical challenges. You have a passion for turning data into actionable insights and take pride in building systems that scale. We believe you also bring: Essential experience: A proven track record of delivering scalable data solutions in cloud environments Strong expertise with AWS data services (ECS, S3, Athena, and related services) Advanced SQL skills and experience with modern data warehouse architectures, optimization techniques, and transformation tools like dbt Hands-on experience with infrastructure-as-code tools (Terraform, CDK, or similar) and CI/CD pipelines Strong Python skills for data processing and pipeline development Experience with data orchestration tools (Dagster, Airflow, or similar) Strong understanding of data governance, security, and compliance in regulated industries Nice to have: Experience in banking, fintech, or other regulated financial industries Familiarity with containerization (Docker) and serverless architectures Background in agile development methodologies and DataOps practices Personal qualities: Excellent communication skills and ability to work effectively with both technical and business stakeholders Strong analytical and problem-solving mindset with attention to detail Proactive approach to identifying and addressing potential issues Commitment to continuous learning and staying current with emerging data technologies Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and a team of around 800 colleagues, we are committed to delivering long-term value for individuals, businesses, and society. Being named a career company for the past six years, we have a strong focus on emphasizing both personal and professional growth. With an inclusive and diverse culture, we create a workplace where employees are valued, supported, and encouraged to reach their full potential. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. *In this recruitment process, the supplier is solely responsible for the personal data they collect and process. Resurs is solely responsible for the personal data processed by us in the recruitment process. #LI-LN1

Come and help us create the scalable banking experiences our customers need, combining the speed, experimentation, and customer focus of a modern product team. In this role, you will work closely with stakeholders, customers, and experienced engineers to shape and build innovative financial services in a rapidly changing market. Get an idea of the role We are looking for a Software Engineer who is passionate about building exceptional customer experiences within retail banking and financial services. We operate as a true product team, not a collection of individuals working through separate backlogs. We solve problems together through continuous collaboration. Rather than relying on heavyweight processes and detailed upfront planning, we value fast feedback, experimentation, and iterative delivery. A key part of our engineering approach is using AI-powered development practices and agentic workflows. We are looking for engineers who embrace this with evolving pace and excited to help shape how we build modern software. You will work closely with colleagues across the bank and directly with customers: effective communication skills, and relationship-building just as important as technical expertise. Our technology decisions are intentional and pragmatic. We favor serverless architectures, managed cloud services, and modern engineering practices that allow us to move quickly while maintaining security, reliability, and scalability. We focus our energy on solving customer problems rather than managing infrastructure. If you thrive in ambiguity, enjoy exploration and discovery, and want real influence over what gets built and how, we are that kind of team. On a personal level We believe you have experience in... Strong proficiency in TypeScript Comfortable working across both frontend and backend Hands-on experience with AWS-based systems Experience deploying and operating services in production Solid technical judgement within own area of responsibility Able to reason about trade-offs across frontend, backend and cloud architecture with support from senior engineers Comfortable taking technical decisions with end-to-end responsibility. Meriting skills Serverless solution design in AWS Knowledge of IAM and security patterns in AWS Experience owning services or components in production Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

We are now looking for students to join our Financial Crime Prevention (FCP) team on a part-time basis during the semester. In this role, you will gain hands-on experience by helping us detect and investigate suspicious transactions, supporting our mission to protect both our customers and the financial system. If you are detail-oriented, proactive, and ready to make a real impact, this is a great opportunity to develop valuable skills while contributing to an important cause, without putting your studies on hold. Get an idea of the role As an Financial Crime Prevention Investigator, you will play a key role in monitoring transactions and identifying irregularities that may indicate financial crime. Your main responsibilities will include reviewing and analyzing alerts to detect suspicious activity, investigating and assessing unusual transactions, and escalating cases when necessary. You will be joining an experienced and collaborative team, where you will receive support and development throughout the role. If you are eager to grow your expertise in Financial Crime Prevention and contribute to a critical area of banking, we would love to hear from you!  Key experiences and qualities Currently enrolled in a university or higher education program, preferably within law, finance, economics, or another relevant field Fluency in both Swedish and English Structured, analytical, and detail-oriented in your work Independent drive with a positive attitude, contributing to the team’s collaboration Genuine interest in financial crime prevention Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, we are enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

Resurs as a bank delivers outstanding banking and financial services throughout the Nordics, committed to upholding the highest standards of credit risk management. To help us maintain that standard, we are now looking for a senior analyst to strengthen our Credit team! Get an idea of the role You will play a key role in driving our data driven transition and developing smarter methodologies to streamline and automate manual processes. This is a fantastic opportunity to be at the core of our business, where you will play a key role in assessing and managing credit risks while contributing to our sustainable growth. Key responsibilities: Develop and implement credit risk policies and procedures in accordance with regulatory requirements and industry best practices. Prepare detailed credit reports and recommendations for internal decision-making. Monitor existing credit portfolios to identify potential risks and suggest proactive solutions. Collaborate with Account Managers and other stakeholders to develop tailored factoring and merchant payment solutions. Stay informed about industry trends, regulatory changes, and market conditions that may impact credit risk. Ensure compliance with the bank’s risk policies and regulatory guidelines. Monitor the performance of Credit Risk strategies on an ongoing basis. Provide regular commentary and insights to stakeholders on performance against expectations, trends and emerging risk/opportunities. Continuously work with other stakeholders to develop more efficient ways to take credit related decisions. On a personal level You are detail-oriented and able to manage multiple workstreams simultaneously without losing sight of deadlines. Comfortable working both independently and collaboratively, you thrive in a fast-paced environment. We believe your bring: Master’s or Bachelor’s degree in Finance, Economics, Statistics, or related field. Proven experience as a Credit Analyst, preferably within the banking industry (5-8 years preferred) Strong analytical skills with the ability to interpret complex financial data. Familiarity with credit risk assessment frameworks and regulatory requirements. Previous experience working with various types of decision-making systems or credit preparation systems, software development, or equivalent. Strong technical understanding, likely from previous hands-on technical work as well as leading projects or organizations in technology development Experience of SAS/SQL/JavaScript or a comparable programming language. Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

Do you have a passion for backend brilliance? Great! We're on the lookout for a Senior Backend Developer to join our Loans Platform Team. The team delivers solutions like web and app-based interfaces for applying for loans, managing the loan accounts, and the web interface for underwriters and sales persons. The Loans Platform Team is currently transitioning to an AI-assisted development model, where AI handles the heavy lifting of writing code, freeing you to focus on architecture, problem-solving, and quality. You'll be guiding and reviewing AI-generated code rather than writing everything from scratch. Sound like your kind of adventure? We have an open position in Malmö/Helsingborg! Get an idea of the role As a Backend Developer at Resurs Bank, you will: 🚀 Collaborate within an agile product development team that prioritizes quality, rapid feedback, and delivering solutions that drive business value. 🌌 Take ownership of your work and continuously strive to enhance our products. 🔭 Be involved in the entire product development lifecycle, leveraging a diverse range of technologies including Java, Spring/Spring Boot, Kubernetes, AWS, Kafka and more. On a personal level We are looking for someone who enjoys a supportive and collaborative team environment that encourages personal growth and development. While taking ownership you make sure to continuously improve our products, delivering seamless and efficient web applications. Therefore, we believe that you are: 💥 Passionate about what you do. 🤝 A team player. 🧠 Constantly seeking to learn and improve. 💪 Not afraid of change. 🤖 A senior developer with at least 5+ years of Backend Development experience. Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, we are enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application - selection, and interviews take place on an ongoing basis and the position may be filled before the last advertising date. We look forward to hearing from you!  Important information On final candidates, we carry out a detailed background check via an external company *In this recruitment process, the supplier is solely responsible for the personal data they collect and process. Resurs is solely responsible for the personal data processed by us in the recruitment process. #LI-LN1

Come help us build the next generation of automation capabilities in banking, combining the pragmatism of traditional RPA with the emerging possibilities of AI-driven and agentic automation. We’re investing heavily in UiPath as our strategic platform going forward, and this role will play a central part in leading the transition from our existing NICE automation landscape into a modern, scalable automation capability. This is a hands-on leadership role with visible executive sponsorship, real ownership from day one, and a clear opportunity to help shape both the platform and the future team as the program grows. Get an idea of the role In the role as a RPA Program Lead you will play a key role in shaping and scaling our next generation automation capability, centered around UiPath and evolving Intelligent Automation technologies. As an RPA Program Lead, you will also 🚀 Lead the transition from our existing NICE automation landscape into UiPath as the strategic platform going forward ⚙️ Combine hands-on UiPath development with technical leadership, architecture, governance, and operational ownership 📦 Identify, prioritize, and deliver automation opportunities across operations, finance, customer service, credit, collections, and other business areas 🧠 Help shape how we evolve from traditional RPA into broader Intelligent Automation and agentic automation capabilities 🤝 Work closely with both business stakeholders and senior leadership to ensure automation delivers measurable and sustainable business value On a personal level We believe you have ✓ Experience leading or scaling RPA / automation programs in production environments ✓ Strong hands-on UiPath experience and solid technical judgement around automation architecture and operations ✓ Experience working in regulated environments where governance, resilience, and auditability matter ✓ The ability to partner with both business stakeholders and senior leadership to identify where automation creates real value ✓ Comfort combining strategic ownership with hands-on delivery and technical leadership ✓ An interest in how AI, Intelligent Automation, and agentic patterns are evolving the automation landscape Meriting skills ✓ Experience migrating legacy automation platforms such as NICE, Blue Prism, or Automation Anywhere ✓ Financial services experience within banking, lending, insurance, or payments ✓ Experience with UiPath AI capabilities such as Document Understanding or Communications Mining ✓ UiPath certifications such as Advanced RPA Developer or Solution Architect Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

Get an idea of the role As a Credit Analyst in the Retail Finance B2C team, you'll spend most of your time close to the data - understanding how credits flow works, how lending strategies perform, and where there are opportunities to do things better. Resurs as a bank is committed to deliver outstanding banking and financial services throughout the Nordics. We are committed to maintain the highest standards of credit risk management and constantly enhancing our strategies for continued success. The role covers all of Resurs Nordics markets – Sweden, Norway, Denmark and Finland. Key Responsibilities The work spans both the analytical and the forward-looking. You'll evaluate how new credits flow in, how lending strategies affect risk and profitability, and where there are opportunities to optimize. You'll build decision material for the Credit Committee, run simulations and scenarios, and develop better methods for how analysis should be structured. You'll also explore new data sources that could improve credit assessments, and work together with the central analytics function on how decisions get made. SAS and SQL are your main tools. On a personal level 3–5 + years of experience in credit analysis or a similar analytical role Hands-on with SAS and/or SQL or a comparable programming language Degree in statistics, mathematics, economics, systems science, or equivalent You can structure complex work and communicate findings clearly Proficiency in English, both written and spoken Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

We are looking for Early Collection Associates to strengthen our early‑stage collection work and help our customers get back on track. You will handle our danish customers, so being fluent in danish both in speech and in writing is a requirement. You will play a key role in supporting our responsible lending practices, contributing to customer satisfaction, and reducing the flow of cases into late‑stage collection, while working closely with both internal stakeholders and external Debt Collection Agencies (DCAs). Get an idea of the role As an Early Collection Associate at Resurs, you will combine customer‑focused communication with structured administrative work across the entire early collection chain. You will manage both inbound and outbound customer contacts, handle complex cases, and collaborate closely with external partners to secure efficient and compliant recovery processes. You will take ownership of your cases end‑to‑end, ensuring that each interaction is handled with clarity, professionalism, and respect for the customer situation, while always safeguarding the Bank’s interests and regulatory requirements. You will also: Manage inbound customer communication across all existing channels, providing efficient, compliant, and customer‑centric responses to inquiries. Conduct outbound phone communication to remind customers of payments and establish high‑quality payment agreements, driving strong promise‑to‑pay outcomes and customer loyalty. Handle administrative processes throughout the early collection lifecycle, including debt restructuring, deceased estates, bankruptcies, disputes, pre‑legal cases, and other relevant matters. Collaborate closely with external Debt Collection Agencies by providing day‑to‑day support, documentation, responses to customer‑related inquiries, and negotiating mandates for externally managed claims. We have two open positions; one is a permanent employment, and the other is a temporary position for 6 month. On a personal level To thrive in this role, we believe you are a structured and resilient professional who feels comfortable navigating sensitive customer situations. You communicate with empathy, clarity, and confidence, and you are motivated by finding solutions that work for both the customer and the Bank. You enjoy taking ownership, managing multiple cases in parallel, and working in a regulated environment where accuracy and compliance are essential. Collaboration comes naturally to you, and you value clear processes and continuous improvement. We also believe that you: Have completed a high school education. Have 2–5 years of professional experience, regardless of field. Are fluent in both spoken and written Danish - this is a mandatory requirement for the role. Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

At Resurs, we have a long-standing presence in the financial sector, but with new owners and an ambitious growth journey ahead, we are rethinking how we work with our customers and our business. Guided by an entrepreneurial mindset and collaborative culture, we are now looking for a senior privacy professional who can contribute to that journey. Get an idea of the role In this role, you will be part of Group Privacy, working closely with the DPO and team to support our business with expertise in privacy and data protection. You will also play a key role in shaping how we work,ensuring alignment with both regulatory expectations and organisational needs across the Nordics. As we continue to evolve, our work will be supported by a new privacy platform as well as digital co-workers in the form of AI agents. Your responsibilities will include: Act as a privacy subject‑matter expert and trusted advisor to business and support functions. Develop and enforce privacy policies, standards and strategies to ensure GDPR compliance. Perform privacy risk assessments, DPIA screenings and DPIAs, and support risk mitigation. Maintain and develop Records of Processing Activities (ROPA) in line with business and regulatory changes. Support and advise the organization on handling data subject rights requests. Conduct Transfer Impact Assessments (TIAs) and advise on international data transfers. Lead and coordinate personal data breach management, including investigation, remediation and notification Develop and deliver privacy training and awareness activities across the organization. Provide guidance on Data Protection by Design and by Default in projects, products and procurement. Support audits, supervisory authority interactions and regulatory inquiries related to data protection. On a personal level You are confident and self-driven, comfortable making independent assessments while navigating a changing business environment with structure and a pragmatic approach. With a curious and forward-looking mindset, you are motivated by improving ways of working and increasing efficiency. To succeed in this role, we believe you bring: At least four years of relevant GDPR experience A relevant academic background Fluency in Swedish and English Experience or an interest in technology, AI, and new ways of working is a clear advantage. Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1