Etraveli Group AB jobb

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. Job Purpose Etraveli Group is actively piloting and scaling agentic AI across the organisation, in software engineering, finance, sales analytics, and beyond. This role exists to bridge the gap between AI capability and business value: identifying the right opportunities, rapidly prototyping solutions, and ensuring every initiative is grounded in clear logic and measurable outcomes. As AI Business Analyst, you will be a hands-on contributor; building proof-of-concepts using LLM APIs and agentic frameworks, participating in AI architecture discussions, and translating what is technically possible into what is actually worth doing. You will work closely with the Senior Director of Data & BI and collaborate with engineers, product managers, and business stakeholders across the organisation. This is not a purely analytical role. The right person writes code, builds things quickly, and knows when a prototype is good enough to validate an idea. They are equally comfortable in a whiteboard session on AI architecture and presenting a business case to a CFO. Duties and Responsibilities Use Case Identification & Business Cases - Identify and evaluate opportunities for agentic AI and automation across business functions (e.g. finance reconciliation, sales analytics, internal tooling) - Build structured business cases — framing the problem, quantifying the opportunity, and defining what success looks like - Work with business teams to translate their operational pain points into well-scoped AI problems Measurement & Tracking - Define KPIs and measurement frameworks for AI pilots and production deployments - Design and maintain tracking dashboards to monitor performance and efficiency gains of active AI initiatives - Synthesise pilot results and learnings into clear summaries for leadership - Flag underperforming initiatives early and recommend adjustments Proof-of-Concept Development - Rapidly build working prototypes for AI use cases using LLM APIs (Claude, OpenAI, Gemini), agentic frameworks, and integration tooling - Scope PoCs tightly to answer a specific feasibility or value question, not to build production systems - Document what was tested, what worked, and what the limitations are; hand off clearly to engineering teams when a PoC is ready to productionise - Stay current on the evolving LLM and agentic AI landscape and bring relevant capabilities to the attention of the team AI Architecture Support - Participate in architecture discussions for AI initiatives, contributing a business and product perspective on design decisions - Evaluate architectural trade-offs (e.g. RAG vs fine-tuning, agent orchestration patterns, API vs embedded tooling) from the lens of what the business actually needs - Help define data requirements, integration points, and guardrails for AI systems being built by engineering teams - Contribute to the development of internal AI operating principles and governance standards AI Change Management & Adoption - Support the organisation's transition to working with LLMs and agentic AI tools — helping teams move from curiosity to confident, productive use - Develop and deliver lightweight enablement materials, guides, and best practices that help non-technical teams understand and adopt AI tools effectively - Act as an internal resource for teams navigating questions about what LLMs can and cannot do, when to use them, and how to work with them safely - Help define and communicate responsible AI usage principles across business functions, in collaboration with leadership - Identify adoption blockers — whether cultural, practical, or technical — and work with stakeholders to address them - Track and report on AI maturity across the organisation, surfacing insights that help leadership prioritise enablement efforts Qualifications / Personal Characteristics Must Have - 3–5 years in a business analyst, data analyst, or technical product role - Hands-on experience building with LLM APIs — you have written prompts, called APIs, and built something that works - Comfort with Python or a similar language at a prototyping level — not production engineering, but enough to build and iterate quickly - Understanding of how modern AI systems are architected — agents, tool use, retrieval-augmented generation, orchestration patterns - Strong analytical and communication skills — able to build rigorous business cases and present findings clearly to senior stakeholders - Self-sufficient and structured — able to scope ambiguous problems, drive them to a conclusion, and manage multiple workstreams Nice to Have - Experience with the Gemini API (Claude), OpenAI API, or similar; familiarity with frameworks like LangChain, LlamaIndex, or the Anthropic Agent SDK - Exposure to agentic AI patterns — multi-step workflows, tool-use agents, MCP integrations - Experience in travel tech, e-commerce, or a fast-moving technology company - Exposure to BI tools (Looker, Tableau, Power BI) and working with data teams - Background in finance, operations, or product analytics Why Join Us? You will work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight and air ancillary content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, apply now and become a vital part of our mission to be the best in the business! Benefits ● A flexible working environment. ● Modern office in the heart of the city ● Healthcare allowance ● Pension and health insurance ● Daily breakfast

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. About the Role We are looking for an organized, people-oriented professional to step into the role of Office Coordinator, anchoring our vibrant Gothenburg office and serving as the heartbeat of our local team. In this role, you will join a highly collaborative, fast-paced environment where your energy directly impacts the daily happiness of your colleagues. As our Office Coordinator, you will be the first face people meet when they step off the elevator. You aren't just managing a front desk; you are setting the daily tone, energy, and vibe of the office. From welcoming a candidate arriving for an interview to ensuring the music and lighting feel right, you embody our welcoming and transparent culture. Our office is a melting pot of over 35 different nationalities. On any given day, you will be interacting with colleagues from all over the world. We actively embrace this diversity by celebrating multiple international festivities, cultural days, and diverse holidays, making our office an incredibly inclusive and exciting place to work. This role offers a dynamic, collaborative environment where your organizational skills and proactive approach will be highly valued. Your core working hours will be flexible but generally run from 07:00/07:30 to 16:00/16:30 to ensure the office is ready when the team arrives. In this position, you will report directly to the CTO and manage one direct report. To be more specific, your contributions will focus on: Cultivating the Office Atmosphere Breakfast Service Supplier Relations Facility Management Reception Services Event Coordination Requirements At least 2 years of experience in office administration, reception, or facility coordination, ideally within an international, fast-paced corporate or tech environment. A strong background in customer service, hospitality, or a relevant front-facing role where guest satisfaction was your priority. Professional, fluent command of both English and Swedish (written and oral). You will be communicating with local Swedish suppliers as well as our international team daily. People management experience will be considered a plus. Who You Are You genuinely love interacting with people, have a high energy level, and possess a natural ability to make everyone feel comfortable. ou are a collaborative team player who thrives on taking initiative. You don't wait to be told what to do and enjoy the independence of managing your own daily workflow. You are exceptionally neat, detail-oriented, and take pride in maintaining an organized environment. You have excellent control over your tasks and know how to prioritize them in a timely manner. You approach work with a "no task is too big or too small" mindset. It is a distinct advantage if you have prior experience working with modern workplace and office management software, such as: Platforms used to register guests, print badges, or log incoming packages (e.g., Envoy, Slack integrations). Systems for logging maintenance issues or submitting fault reports to landlords. Software used for inventory tracking and streamlined ordering of office supplies, catering, or kitchen essentials. We recognize that exceptional talent comes from diverse backgrounds. If your experience does not perfectly align with every requirement we still welcome your application! We prioritize personality, and are keen on investing in your long-term development. Review of applications and interviews will begin immediately. We recommend submitting your interest promptly to ensure full consideration. Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We love gaming and after work activities. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role Etraveli Group is scaling agentic AI across software engineering, finance, sales analytics and beyond. To support this we are looking for an AI Solutions Engineer to serve as a primary technical point-of-contact for our AI initiatives. Together with AI Business Analysis that will identify what we should build, you are responsible for the How. You will both support prototyping and transforming concepts into robust, scalable and production-ready AI systems. Hence, you will bridge the gap between rapid PoCs and core engineering, ensuring all components are reliable, secure and deeply integrated into our tech ecosystem. You will also work closely with Data and Machine Learning Engineers, Product Managers, and business stakeholders across the organisation. This is not a purely technical role. The right person can understand the underlying business needs and answer questions on feasibility and delivering value by selecting the latest AI technologies, agentic frameworks and orchestration patterns that don’t just conceptually look good, but actually solve high-stakes complexities within Etraveli. The role can be based in Gothenburg or Athens. Duties and Responsibilities Architectural Design & Scoping Study project feasibility by evaluating if the available data will suffice for the intended AI solution Perform and communicate Cost-Benefit Analyses and identify factors which are crucial to the success of a given initiative Plan integrations and design how AI solutions will communicate to existing systems Select tools and decide whether to use LLM APIs (Claude, OpenAI, Gemini), agentic frameworks, integration tooling or a more custom-build solution Prototype Development Build functional versions of AI workflows to show stakeholders how they will work in the real world Facilitate integrations between LLMs and our internal data sources, APIs and other travel platforms Customise general AI products for specific in-house use cases Productionising AI workflows Wrap AI solutions in robust APIs and deploy them into our in-house cloud so other teams can use them Own the technical architecture for AI implementations, ensuring they are scalable, maintainable, and cost-effective Collaborate with DevOps and Security teams to ensure AI solutions meet enterprise-grade privacy and compliance standards Observe deployed LLM based solution, tracking usage and costs together with more technical metrics such as drift or latency Technical Consulting & Advocacy Stay on top of latest LLM and agentic AI developments and bring relevant capabilities to the attention of the team Lead technical evaluations of new frameworks with regard to their potential of enabling new initiatives Act as the technical subject matter expert for AI within the tech organization supporting the organisation's transition to working with LLMs and agentic AI tools – helping teams move from curiosity to confident, productive use Requirements 3–5 years with a solid foundation as a Machine Learning Engineer or Backend Engineer focused on ML systems Understanding of core architectural components in modern AI systems Proficiency in Python with the ability to build scalable high performance services and integrated complex ML and AI logic into production environments Proven experience in deploying open source LLMs on on-prem infrastructure or building using external LLMs Strong understanding of RAG, vector databases and the infrastructure required to support data-heavy AI applications Exposure to concepts like CI/CD and Orchestration and a basic understanding about service monitoring and alarms as well as secrets management Benefits Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group är en ledande global leverantör av flygteknologi, specialiserad på flygförsäljning samt leverans av flyginnehåll och fintech-produkter. Vi finns till för att lösa komplexitet genom att koppla samman miljontals flyg och resenärer över hela världen – från sökning och urval till själva resan och därefter. Vi samarbetar med stora globala plattformar som Booking.com, Google Flights, Skyscanner och Kayak, och erbjuder sömlös flygbokning och relaterade tjänster. Vår B2B-portfölj inkluderar en separat fintech-verksamhet (Precision), Sveriges ledande flygjämförelsesajt Flygresor.se, Tripstack (vår leverantör av B2B-flygtjänster och världsledare inom virtuell interlining) samt Wenrix, en integrerad AI-plattform för flyg. Vi driver även våra egna onlineresebyråer, inklusive varumärken som Gotogate, Mytrip och Flightnetwork. Av våra 3200 anställda arbetar cirka 40 personer på vår kundtjänst centralt i Uppsala. Vi sitter i moderna, ljusa lokaler med en fantastisk takterrass, bara fem minuters promenad från centralstationen. Hos oss blir du en del av ett ungt och dynamiskt team som värdesätter gemenskap, där vi ofta anordnar aktiviteter och afterworks tillsammans. Om rollen I rollen som Kundtjänstmedarbetare (Travel Agent) fungerar du som den viktiga länken mellan oss och våra kunder. Arbetet är varierande och fokuserar på problemlösning i en teknisk miljö. Du kommer att arbeta i flera parallella system för att hjälpa våra kunder via telefon. Dina huvudsakliga arbetsuppgifter: Hantera inkommande samtal som rör exempelvis ombokningar, inställda flyg, bagagefrågor och namnändringar. Navigera i komplexa bokningssystem och säkerställa att kundens resa hanteras korrekt. Leverera service av hög kvalitet och hantera kundförfrågningar professionellt. Rapportera tekniska problem och kundfeedback vidare inom organisationen. Betald utbildning och arbetstider: För att du ska känna dig trygg i rollen inleds din anställning med en betald utbildning på åtta veckor. Här får du lära dig våra system och arbetssätt från grunden tillsammans med en engagerad utbildare. Ingen tidigare erfarenhet krävs, men det är avgörande att du kan närvara på plats under hela utbildningsperioden. Vi arbetar kontorstider, 08:00–17:00 på vardagar. Du är alltid ledig på helger och röda dagar. Vem söker vi? Vi lägger stor vikt vid dina personliga egenskaper. För att trivas hos oss är du trygg i dig själv, flexibel och trivs i en roll som kräver både social och teknisk kompetens. Eftersom vi arbetar mot tydliga mål motiveras du av att följa upp din egen prestation och utveckling. Vi söker dig som: Har mycket goda kunskaper i svenska och engelska, i både tal och skrift. Har god datorvana och lätt för att sätta dig in i nya system. Har en positiv grundinställning och en stark servicekänsla. Det är meriterande om du har: Tidigare erfarenhet av kundservice, gärna via telefon. Kunskaper i bokningssystem som Sabre eller Amadeus. Relevant utbildning inom resor/turism. Kunskaper i finska, danska eller norska. Vi erbjuder Att jobba hos oss innebär att vara en del av ett stort, internationellt bolag med ambitionen att fortsätta växa. Vi erbjuder en arbetsplats med flera utvecklingsmöjligheter och kollegor som stöttar varandra. Dina förmåner inkluderar: Hybridarbete - Möjlighet att arbeta hemifrån upp till 2 dagar i veckan (efter avslutat provanställning) Möjlighet till månads- och kvartalsbonus, utöver fast månadslön Högt friskvårdsbidrag Tjänstepension med personlig rådgivning och bra försäkringar. Frukostbuffé varje morgon på kontoret. Praktisk information Startdatum: 7e September Plats: Uppsala (Centralt) Omfattning: Heltid Välkommen med din ansökan! As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role As the Team Lead for the Foundation Customer Facing team, you are the guardian of the traveler’s journey. Our team sits at the core of the user experience, setting the quality bar for shared components and ensuring that every touchpoint a customer has with our brands is consistent, reliable, and high-performing. You won't just manage a team; you will be the bridge between User Experience (UX), Customer Experience (CX), and our various Domain Teams. You will lead a group of talented engineers in building the standards and guardrails that ensure a coherent end-to-end experience for millions of travelers. Your Responsibilities Vision & Alignment: Align the team around a clear mission to create world-class shared components and experiences. Strategic Collaboration: Partner closely with CX, UX, and Product Owners to ensure our foundational elements support the broader product strategy. Technical Standards: Own the "quality bar." You will drive the creation of standards and guardrails that prevent fragmentation across the traveler journey. Stakeholder Management: Work with multiple stakeholders to prioritize high-impact work and manage expectations across the organization. Team Empowerment: Create a focused, "noise-free" environment where engineers can do their best work. You’ll mentor the team, foster a culture of continuous learning, and promote autonomous problem-solving. Ownership: Take end-to-end accountability for the health and performance of the shared components our customers touch every day. Requirements Experienced Leader: You have a proven track record of leading development teams, preferably within a "Foundation" or "Platform" context where the focus is on shared services/components. Customer-Centric: You have a deep understanding of the customer journey and a passion for CX/UX principles. Collaborative Architect: You are skilled at navigating a matrix organization, building consensus across different domains, and translating high-level vision into actionable technical roadmaps. Quality Obsessed: You believe in standardization and have experience building or maintaining design systems or shared component libraries. Strategic Prioritizer: You are comfortable working with Product Owners to balance technical debt with new feature development, always keeping the "big picture" in mind. Excellent Communicator: You can articulate complex technical decisions to non-technical stakeholders and inspire your team with clear, concise goals. Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role  We're excited to be expanding our global team and are looking for an Associate IT Engineer, in our Stockholm office. This is a broad and impactful role where you'll be instrumental in ensuring our colleagues have seamless technological support, keeping our fast-paced operations running smoothly. You'll be the go-to person for all IT-related matters, offering both proactive maintenance and swift problem-solving, with great support from the global support team. Your key responsibilities will include: Maintain all office IT equipment (computers Win11/MAC, printers, scanners, and mobile devices both Android and iOS) Keep meeting room equipment functional at all times (PC, TV, camera, microphone & other equipment) Provide first and second level support and training to end users, including CxO level that are located in the Stockholm office Monitor requests on our ticketing system (Jira) and resolving in a timely manner Set up laptops and mobile devices Install and configure software and computer systems Manage IT asset equipment Troubleshoot and resolve issues with software or hardware Establish accounts for new users and assisting with password or login problems Maintain procedures and reports that provide technical support to the entire organization. Requirements  In this role you are a problem solver and you know that a customer-oriented and patient approach is the way to go. Relevant education within Information Technology Working experience of IT operating systems (Windows, MacOS) in a support role Knowledge of Windows Server, Active Directory, DNS, DHCP Familiarity with G Suite administration MS Office knowledge Basic networking skills Very good command of the Swedish and English language. Strong problem solving skills Customer oriented Meritorious but not necessary is basic scripting knowledge in Windows PowerShell/batch and experience from working in the Atlassian suite. Benefits The culture at Etraveli Group embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. With us you can enjoy: A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location Modern office in the heart of the city – A bright and central location with great access to public transport, lunch spots, and parks just around the corner. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role Etraveli Group is undergoing a data transformation, building a highly scalable data platform to power our internal operations and external data products. As the Manager Data Platform, you will take full ownership of the technical direction and capabilities of our core data lakehouse. You will work at the critical intersection of technical architecture, data engineering execution and strategic business demands in a dual role. Technically, you are the Platform Owner, taking direct responsibility for prioritizing the work of the Data Operations team. Organizationally, you are the Line Manager for both the Data Engineering and Data Operations teams. You will work in close partnership with an external Product Owner who prioritizes the Data Engineering initiatives and you will ensure technical quality, drive architectural vision (including ML), and cultivate a healthy, high-performing environment for all your engineers. Main tasks Platform Technical Ownership & Management Act as the Platform Owner, taking direct responsibility for prioritizing the day-to-day work, technical roadmap, and operational maintenance for the Data Operations team. Partner closely with the business Data & BI organisation which prioritises our Data Engineering backlog and ensure that the Data Operations team has the capacity and alignment to support all incoming Data Engineering initiatives. Line Management & Team Culture Serve as the dedicated Line Manager for both the Data Engineering and Data Operations teams, taking responsibility for 1-on-1s, performance reviews and career growth. Create a productive, safe and healthy team environment by driving continuous improvements in how both teams work together and execute. Technical Vision & Quality Define and support the long-term technical vision across IT for the data platform. Drive the design and implementation of scalable machine learning architecture and AI-ready infrastructure. Take accountability for the technical quality of output from both data engineering and data operations teams, driving long-term tech domain improvement. Cross-Functional Alignment & Agile Facilitation Requirements 3+ years in engineering management, tech leadership, or technical platform ownership, with direct experience managing engineers (specifically Data Engineers, DevOps, or DataOps) and 7+ years of experience within IT Experience in a matrixed environment and proven ability to work alongside external Product Owners, successfully balancing competing priorities, managing technical dependencies, and negotiating capacity Deep modern data stack knowledge and strong practical understanding of data infrastructure, ELT/ETL pipelines, (on-prem) cloud architectures and compute orchestration Experience designing scalable systems, with a solid understanding of how to implement and support machine learning architecture Excellent ability to coordinate cross-team communication and comfortably explain technical trade-offs (like tech debt vs. feature delivery) to non-technical stakeholders and POs Demonstrated dedication to coaching, mentoring, and building healthy engineering cultures Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role We are looking for two Frontend Developers to join our Ancillary domain. While you will be embedded in two different feature teams, you will share the same mission: enhancing the value of every booking through a seamless, high-conversion add-on experience. The Ancillary domain is responsible for everything Etraveli Group sells beyond the core travel booking. This includes high-impact products such as added luggage, seat selection, flexible tickets, and travel insurance. Our domain is a fast-paced environment consisting of six feature teams and one dedicated tech team, distributed across two geographical locations. We handle complex logic that sits at the intersection of user experience and diverse global travel provider requirements. Day-to-Day Responsibilities Technical Influence: Contribute to frontend architecture, reusable components, and engineering best practices across teams Feature Development: Design, develop, and maintain scalable full-stack features that allow customers to customize their travel experience with ease Modern Frontend Execution: Build intuitive, responsive interfaces using React and TypeScript, ensuring high performance and a "mobile-first" approach Collaboration: Work closely with Product Owners, UX Designers, and fellow engineers in an Agile/Scrum environment to move features from ideation to production Quality & Testing: Write clean, testable code and participate in peer code reviews to maintain our high standards for reliability and security Continuous Improvement: Contribute to the domain's tech stack evolution, participating in architectural discussions and troubleshooting production issues within a "you build it, you run it" culture Requirements Full Stack Proficiency: Proven experience in both frontend and backend development, with a strong emphasis on building high-traffic, customer-facing web applications Core Tech Stack: Professional experience with React (or similar modern JS frameworks) and Java (Spring Boot preferred) Frontend Fundamentals: Deep understanding of HTML5, CSS3, and Modern JavaScript Semantic, accessible UI development Strong professional experience with TypeScript Experience with state management libraries (e.g. React Hook Form, Redux) Familiarity with build tools like Webpack API Design: Our primary focus is GraphQL APIs, though a solid understanding of RESTful API design principles is essential Quality & Accessibility: A strong commitment to Web Accessibility standards Proven experience writing Unit, Integration, and End-to-End tests (we currently use Playwright) Communication: Fluency in English and the ability to explain complex technical concepts to both technical and non-technical stakeholders Mindset: A proactive problem-solver who enjoys working in a flat, collaborative hierarchy and thrives within the fast-moving environment of a scaling tech company Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group är en ledande global leverantör av flygteknologi, specialiserad på flygförsäljning samt leverans av flyginnehåll och fintech-produkter. Vi finns till för att lösa komplexitet genom att koppla samman miljontals flyg och resenärer över hela världen – från sökning och urval till själva resan och därefter. Vi samarbetar med stora globala plattformar som Booking.com, Google Flights, Skyscanner och Kayak, och erbjuder sömlös flygbokning och relaterade tjänster. Vår B2B-portfölj inkluderar en separat fintech-verksamhet (Precision), Sveriges ledande flygjämförelsesajt Flygresor.se, Tripstack (vår leverantör av B2B-flygtjänster och världsledare inom virtuell interlining) samt Wenrix, en integrerad AI-plattform för flyg. Vi driver även våra egna onlineresebyråer, inklusive varumärken som Gotogate, Mytrip och Flightnetwork. Av våra 3200 anställda arbetar cirka 40 personer på vår kundtjänst centralt i Uppsala. Vi sitter i moderna, ljusa lokaler med en fantastisk takterrass, bara fem minuters promenad från centralstationen. Hos oss blir du en del av ett ungt och dynamiskt team som värdesätter gemenskap, där vi ofta anordnar aktiviteter och afterworks tillsammans. Om rollen  I rollen som Kundtjänstmedarbetare (Travel Agent) fungerar du som den viktiga länken mellan oss och våra kunder. Arbetet är varierande och fokuserar på problemlösning i en teknisk miljö. Du kommer att arbeta i flera parallella system för att hjälpa våra kunder via telefon. Dina huvudsakliga arbetsuppgifter: Hantera inkommande samtal som rör exempelvis ombokningar, inställda flyg, bagagefrågor och namnändringar. Navigera i komplexa bokningssystem och säkerställa att kundens resa hanteras korrekt. Leverera service av hög kvalitet och hantera kundförfrågningar professionellt. Rapportera tekniska problem och kundfeedback vidare inom organisationen. Betald utbildning och arbetstider: För att du ska känna dig trygg i rollen inleds din anställning med en betald utbildning på åtta veckor. Här får du lära dig våra system och arbetssätt från grunden tillsammans med en engagerad utbildare. Ingen tidigare erfarenhet krävs, men det är avgörande att du kan närvara på plats under hela utbildningsperioden. Vi arbetar kontorstider, 08:00–17:00 på vardagar. Du är alltid ledig på helger och röda dagar. Vem söker vi?  Vi lägger stor vikt vid dina personliga egenskaper. För att trivas hos oss är du trygg i dig själv, flexibel och trivs i en roll som kräver både social och teknisk kompetens. Eftersom vi arbetar mot tydliga mål motiveras du av att följa upp din egen prestation och utveckling. Vi söker dig som: Har mycket goda kunskaper i svenska och engelska, i både tal och skrift. Har god datorvana och lätt för att sätta dig in i nya system. Har en positiv grundinställning och en stark servicekänsla. Det är meriterande om du har: Tidigare erfarenhet av kundservice, gärna via telefon. Kunskaper i bokningssystem som Sabre eller Amadeus. Relevant utbildning inom resor/turism. Kunskaper i finska, danska eller norska. Vi erbjuder Att jobba hos oss innebär att vara en del av ett stort, internationellt bolag med ambitionen att fortsätta växa. Vi erbjuder en arbetsplats med flera utvecklingsmöjligheter och kollegor som stöttar varandra. Dina förmåner inkluderar: Hybridarbete - Möjlighet att arbeta hemifrån upp till 2 dagar i veckan (efter avslutat provanställning) Möjlighet till månads- och kvartalsbonus, utöver fast månadslön Högt friskvårdsbidrag Tjänstepension med personlig rådgivning och bra försäkringar. Frukostbuffé varje morgon på kontoret. Praktisk information Startdatum: 11 maj Plats: Uppsala (Centralt) Omfattning: Heltid Välkommen med din ansökan! As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role As a DBA at Etraveli Group we have the opportunity to get deep knowledge of new technology, to learn more about how to create the optimal database environment, at a rapidly growing company that is world leading in its business. Working with us means you'll have access to a team of highly competent professionals and ample resources to foster your personal and professional growth. We face the challenges of the day working for a company that goes the extra mile to ensure that we have fun at, and outside, the office. Key Responsibilities As a Database Administrator on our team, your primary focus will be on maintaining the stability and performance of our production application. You will work closely with your team members to: Maintain, monitor, and develop our database environments Automate our processes to meet the demands of our rapid growth using Bash scripting Collaborate with developers to support their projects and test environments Automate our processes to meet the demands of our rapid growth Utilize cutting-edge database technology, including MySQL InnoDB cluster, Singlestore, SQL Server, Hadoop, ScyllaDB, PostgreSQL and Couchbase Requirements A solid understanding of Database Administration Experience in administering MySQL databases Knowledge of Disaster Recovery (DR) principles Expertise in Linux and extensive experience with shell (bash) scripting to streamline database management tasks and optimize performance Experience with Vitess and/or Database sharding to support large-scale distributed database systems Meritorious experience in administering SQL Server, Hadoop, Singlestore, PostgreSQL Familiarity with Docker, Kubernetes, Ansible and Git Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location We love gaming and after work activities. We know the value of personal development and continuous training. Hackathons and Dev Weeks - We believe in promoting creativity and trying new things. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.