Telavox AB jobb

Join Telavox as a Systems Engineer for Storage Are you a hands-on systems engineer who thrives in operational depth and wants to own the storage that the rest of engineering runs on? At Telavox, we run our own: our own Ceph clusters, on-prem Kubernetes, and a fleet of physical servers across six countries. We're providers of infrastructure, not consumers of cloud - a deliberate choice, and what our product and economics demand. Storage is where we're investing next. Ceph specifically is not a requirement. If you've run distributed or enterprise storage in production - Ceph, ZFS, Gluster, Lustre, MinIO, a vendor array - the instincts are what we're after, and we'll teach you ours. About the job This is a hands-on operations role. You'd own how our storage runs day-to-day - health, capacity, upgrades, expansion, and the operational foundations underneath it. You'll have real input into architecture, and you'll set the long-term direction with our storage lead rather than on your own. The emphasis here is deliberately operational - if making storage actually work, and being trusted to do it unsupervised, is the part you want, there's a lot of room in this role. Ceph (block and S3) is our main estate - real production storage, growing across regions, with Sweden the largest footprint. Your day-to-day would be mostly spent on things like: Keeping the clusters healthy - issues, monitoring, capacity planning, upgrades, and expansion across regions Getting the foundations right: stability, security, predictable scaling. Making the work repeatable - runbooks, upgrade procedures that hold across regions, automation for what's manual today You won't work in isolation from the rest of the platform: on-prem Kubernetes runs most of our workloads and has clear impact on the storage domain, and our Ansible-driven server and OS fleet spans six countries How we work together: You’ll join our Infrastructure Engineering team of around 15 people, working from our Malmö HQ, Gjuteriet, with international colleagues working remotely. English is our working language, and Swedish is a bonus. There’s no mandatory on-call rotation, although Compute and Storage have an informal secondary list. You’ll have real ownership from day one, with plenty of room to identify, propose, and implement improvements. We also use Claude Code across Engineering, and you’ll help explore how it can support our platform work. About you You treat automation as the direction and repetition as its trigger, you factor in risk from the start rather than discovering it at the end, and you're pragmatic enough to do the manual work until automation catches up. We're looking for: Real operational depth in distributed or enterprise storage - a system you've run in production, been on the hook for, and debugged under pressure. Which system matters far less than how deeply Strong Linux fundamentals - the substrate everything else sits on Comfort taking an unclear problem, scoping it, and seeing it through We strongly value experience with Ceph or object storage at scale, Ansible or similar configuration management, and operating systems across distributed environments. Experience with on-prem Kubernetes, server/OS lifecycle management, or firmware, BIOS, and BMC/IPMI is also a plus. We’re looking for someone at a mid-to-senior level, with growth focused on deeper expertise, broader ownership, and becoming the go-to person for storage across the organisation. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Emil Nilsson, Engineering Manager [email protected]. Learn more about what we do! ⬇️

Join Telavox as a Network Engineer - Platform & Technical Enablement Are you a network engineer with solid routing fundamentals who also feels at home in a Linux shell? At Telavox, our infrastructure team is growing, and we’re looking for a Network Engineer to help scale and secure the backbone of our global communication services. More and more of our network runs on open source routing software on standard servers, managed as code, alongside traditional network gear. You’ll join a highly skilled, collaborative team that likes automation-first thinking and continuous learning. If you want hard problems with real impact and enjoy working across teams, this role is for you. About the job As a Network Engineer at Telavox, you’ll play a key role in designing, building, and operating our core network infrastructure. That covers data center networking, edge PoPs, cloud native integrations, and infrastructure automation. You’ll work with experienced engineers who share a DevOps mindset and work with autonomy, quality, and speed. Your day-to-day work may include: Designing and implementing scalable network solutions, both on-prem and across distributed global environments Building and operating Linux-based routing alongside our existing network platforms Automating configuration, monitoring, and provisioning with tools like Ansible, Python, and Bash Expanding and maintaining our international edge network of PoP sites Managing our hybrid infrastructure and private cloud, with Kubernetes networking at the core Supporting our infrastructure APIs so product teams can self-serve Ensuring high availability and performance with OSPF, BGP, EVPN, VXLAN and WireGuard/IPsec Collaborating across product and platform teams to turn complex requirements into practical, robust infrastructure This role can be based in either our Malmö HQ or in our Stockholm office. About you You’re a systems thinker with deep networking expertise and a drive to simplify, automate, and scale. You’ve run production networks at scale and know Linux well enough to troubleshoot and build on it, whether you already route on Linux or want to go further in that direction. You’re structured in your approach but flexible in how you find solutions. Key skills and experience we’re looking for: Extensive experience designing and operating production-grade network environments Solid working knowledge of Linux and Linux networking Strong command of routing protocols (BGP, OSPF), overlays (VXLAN, EVPN), and secure networking (WireGuard, IPsec) Comfortable with automation and scripting (Ansible, Python, Bash) Experience with monitoring and observability tools such as NetBox, Prometheus, and Grafana Good understanding of network segmentation, zero trust principles, and security practices for critical infrastructure Excellent communication skills and a collaborative mindset; you enjoy sharing knowledge across team boundaries Good to have: Experience running routing or packet forwarding on Linux with open-source software Experience with Juniper or similar carrier-grade platforms Hands-on experience with hypervisor and container-based workloads, especially Kubernetes on-prem Network or cloud certifications (JNCIE, CCNP, AWS, etc.)  Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don’t focus on fitting in. We focus on making room for everyone, regardless of background, experience, or who you are. We’re always looking for great talent, and we review applications on an ongoing basis. If you’re excited about joining an innovative, AI-driven telecom company, we’d love to hear from you! Apply with your CV and cover letter in English. Please note that, in accordance with GDPR, we only accept applications through our recruitment system, not by email. For any questions, feel free to reach out to Hiring Manager Emil Nilsson at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Security Engineer 🔐 Are you a hands-on security engineer who enjoys being close to the code, the systems, and the teams building them? At Telavox, security is not a gate at the end of development. It is an embedded capability that enables us to move fast, safely, and at scale. Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and across the globe. As our platform grows, security becomes a force multiplier, not just protecting what we build, but actively enabling engineers to ship better and safer software every day. We are growing our Security Engineering team and looking for a Security Engineer to join our engineering organisation. You will work side by side with our Security Engineering Lead, sharing the same mission and many of the same activities, and bringing your own depth and perspective to the team. Together you will make security a built-in property of every system we ship, by making the secure way the easy way for every engineering team. About the job As a Security Engineer, you are part of the engineering execution layer that makes security real across the Platform organisation. You work across product and platform teams, building paved roads, secure defaults, and standards that teams adopt as their own, instead of doing every team's security for them. You are a close partner to the Security Engineering Lead, who sets direction and priorities for the function. You complement each other: you share the work, challenge each other's thinking, and divide focus areas based on where your strengths are deepest. You also help bridge the gap between the CISO's strategic direction and day-to-day engineering reality, turning security goals into concrete engineering outcomes. Your day-to-day work includes: Build and evolve paved roads that make secure choices the default, such as vulnerability management workflows, secrets handling, and secure-by-default patterns in CI/CD Work cross-functionally with engineering teams, understanding their context and helping them adopt security improvements in a way that fits how they build Own and evolve vulnerability management, SAST/DAST, dependency scanning, and secrets scanning across our code and services, and make sure findings actually get fixed Translate risks and requirements from customers, operators, audits, and the risk register into concrete, sized work for the right teams, and follow up so it lands and stays landed Triage and coordinate responses to emerging threats: assess severity, involve the right teams, and drive issues to resolution Share ownership of the security roadmap with the Security Engineering Lead, and take clear ownership of the areas where your experience is strongest The role is based either at our new HQ in Malmö or in our Stockholm office. About you You are a pragmatic, hands-on security engineer who enjoys working closely with engineering teams and across team boundaries. You are comfortable moving between code, tooling, and architecture discussions, and you care about making security scalable, practical, and usable. You are just as comfortable working independently as you are in a small team where you and a colleague share responsibility for a broad area. You believe security works best when it is distributed, automated, and embedded, not bolted on in the end. You lead through explanation and good defaults rather than gates and approvals. You think ahead about what embedded security looks like when engineering is increasingly AI-augmented: agent credentials, MCP and tool-use boundaries, and secure-by-default workflows for code that humans and models write together. We are looking for someone with: A hands-on background in software or platform engineering, with real comfort in the terminal, able to run scans, inspect output, and file a PR when needed At least 3-5 years of professional experience in software engineering, platform engineering, DevOps, or a closely related technical role Demonstrated experience with the security tooling landscape, such as vulnerability management, SAST/DAST, dependency scanning, and secrets scanning, understanding trade-offs, not just installation Experience building shared tooling, standards, or paved roads that other engineering teams adopt A teaching and enabling mindset: sharing knowledge, running hands-on deep-dives, and leaving capability behind rather than creating dependency Strong ability to collaborate with engineers across teams, influence without formal authority, and translate security risks into practical engineering work A collaborative way of working with a lead and peers, including sharing context, dividing focus areas, and giving and receiving honest feedback Fluent English, written and spoken. Swedish is a plus Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Hiring Manager Filip Ahlberg at [email protected] Learn more about what we do! ⬇️

Join Telavox as an Engineering Manager We're looking for an Engineering Manager who wants to establish a new function in an environment of rapid growth, someone who can earn trust across engineering teams they don't manage and knows when to add structure and when to stay out of the way. You'll combine hands-on technical credibility with the judgment to know how much rigor a given moment actually needs. If you enjoy building structure for things teams already are working with on their own, working across team boundaries, and helping engineers get better at owning what they ship, this is your opportunity to shape how Telavox runs production. About the job Production Engineering (PE) builds lasting structure around how Telavox runs production: reliability standards, on-call setup, and change/release management. These aren't new topics for us; what's new is the dedicated ownership we're building around them, starting with you. Your role will be to open the ground here, prioritising whichever area you can move fastest on first. You'll work across teams you don't manage day-to-day, building the standards and processes that let engineering teams run production more reliably and change it more safely. Telavox supports operators across the Nordics and globally, and as we bring on more of them, keeping things reliable while we change them safely becomes strategically critical to how we scale. We expect this function to grow into a team over time. Your day-to-day work will include: Mapping today's practices (on-call, incident follow-up, release/change process) and turning what you find into a concrete starter kit or standards Owning the reliability foundation: error-budget accounting, paging, and runbook platforms Shepherding change and release practice, including our operator-facing change interface Working closely with engineering teams and their managers to drive adoption without direct authority over their roadmaps Identifying where AI-assisted tooling can meaningfully reduce toil (e.g., incident/RCA tooling) About you You're comfortable being one of the first names on a small, high-trust function, building credibility through hands-on delivery rather than a large team underneath you from day one. You may come from an SRE, incident management, or production engineering background, or from a release/change management and process background with strong technical grounding. Key skills and experience we're looking for: Experience with production reliability practices (SLIs/SLOs, incident management, on-call) and/or change & release management in a live, customer-facing platform Comfortable driving standards and adoption across teams you don't formally manage Confident operating with ambiguity: the structure around this work is still taking shape Solid technical grounding, enough to be credible in incident command or architecture-adjacent conversations Strong communicator, able to work with engineering teams, EMs, and external operator counterparts alike Experience from a SaaS or B2B environment, ideally having felt firsthand where formal change-board processes cause pain or friction Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Hiring Manager Filip Ahlberg at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Linux-Centric Network Engineer – Platform & Technical Enablement Are you a network engineer who's as comfortable in a Linux shell as in a routing table? At Telavox, our infrastructure team is growing, and we’re looking for a Network Engineer to help scale and secure the backbone of our global communication services. Our network runs on Linux. Instead of relying on closed appliances, we build our routing and forwarding on open-source software running on standard servers, and we manage it like the rest of our platform: as code. You'll join a highly skilled, collaborative team that embraces reusable solutions, automation-first thinking, and a culture of continuous learning. If you're energized by solving impactful challenges, building automation-first infrastructure, and working closely with teams across the organization, this role is for you. About the job As a Network Engineer at Telavox, you’ll play a key role in designing, building, and operating our core network infrastructure. This includes everything from data center networking and edge PoPs to cloud-native integrations and infrastructure automation. You’ll work with a team of experienced engineers who embrace a DevOps mindset and operate with autonomy, quality, and agility. Your day-to-day work may include: Building and operating Linux-based routers, from the packet processing layer up through the routing stack Designing and implementing scalable and future-proof network solutions, both on-prem and across distributed global environments Automating configuration, monitoring, and provisioning using tools like Ansible, Python, and Bash Expanding and maintaining our international edge network of PoP sites Managing our hybrid infrastructure and private cloud with Kubernetes networking at the core Supporting the development of our infrastructure APIs to enable self-service for product teams Ensuring high availability and performance through technologies like OSPF, BGP, EVPN, VXLAN, and WireGuard/IPsec Collaborating across product and platform teams to turn complex requirements into practical, robust infrastructure About you You’re a systems thinker with deep networking expertise and a drive to simplify, automate, and scale. You’ve worked on large-scale network architectures, are comfortable with Linux and open-source tooling, and love tackling hard problems collaboratively. You're systematic and structured in your approach, but flexible in how you find solutions. Key skills and experience we’re looking for: Extensive experience designing and operating large-scale, production-grade network environments. Proficiency with Linux networking Hands-on experience with hypervisor- and container-based workloads Familiarity with routing protocols (BGP, OSPF), tunneling (VXLAN, EVPN), and secure networking (WireGuard, IPsec) Comfortable with automation and scripting (Ansible, Python, Bash). Experience with monitoring and observability tools such as Observium, Netbox, Icinga, Prometheus, and Grafana Excellent communication skills and a collaborative mindset—you enjoy sharing your knowledge and working across team boundaries. Strong understanding of network segmentation, zero-trust principles, and security best practices for protecting critical infrastructure Good-to-have skills: Experience with Juniper, VPP, and FRR Network or cloud certifications (JNCIE, CCNP, AWS, etc.) Experience deploying and operating Kubernetes clusters, especially on-prem Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Hiring Manager Emil Nilsson at [email protected]. Learn more about what we do! ⬇️

Join Telavox as a Backend Software Engineer – AI Assist 🤖 Are you a backend engineer who wants to see AI run in production, not in a demo? AI Assist turns every recorded phone call on the Telavox platform into a transcript, a summary and action items for the people who took the call. We are looking for an engineer who is at home where distributed systems, telephony, and large language models meet. In this role, placed in Malmö or Stockholm, you'll build and run the services behind AI Assist: turning a finished call into text and insight, and delivering the result to our apps and our admin portal. You'll work in a small team with a lot of ownership, shaping what to build together with the product manager day to day, and what you ship reaches real customers and partners the same week. If you'd like to take the next step in your career and are excited by the challenge of making AI dependable at scale, this is your opportunity! About the job AI Assist is live today, sold both directly and through telecom operators across Europe, and usage is growing month over month. You'll join the team that owns it end to end, from the transcription pipeline to the APIs our apps and customers use. Much of the work is classic backend engineering with an AI twist: asynchronous processing, third-party model APIs, access control, metering, and data that has to be handled correctly under GDPR and EU data-residency requirements. You'll work side by side with a colleague focused on model evaluation and transcription quality, with the AI Agents team next door building our AI agent platform, and with the telephony, apps and platform teams whose systems yours plug into. Our stack: Java and Spring Boot, Kubernetes, and Google Vertex AI with Gemini and other model providers for transcription and analysis. Your day-to-day work may include: Designing, implementing and testing new capabilities in the AI service, from summaries a customer can shape themselves to the controls an admin needs to roll the product out. Evolving the transcription pipeline together with the telephony and platform teams. Integrating LLM and speech APIs in a production setting: asynchronous processing, quotas and rate limits, and keeping data within the EU. Building the APIs that serve transcripts to our apps, our admin portal and our customers, with access control and data retention done right. Owning what you ship: observability, alerting, and the follow-up when something fails. About you You're a product-minded backend engineer who likes owning a service from design to production, and who is comfortable in a system that spans several teams and a telephony platform with two decades of history. You care about correctness where it matters (who may read what, what is stored for how long, what a customer is billed for), and you enjoy the pace of a small team with customers and partners waiting for what you build. You don't need to be an AI researcher. You need to be the engineer who makes AI dependable. Key skills and experience we're looking for: Several years building backend services in Java, preferably with Spring Boot Strong understanding of REST APIs, asynchronous processing, and system integration across service boundaries Experience running services in production: monitoring, observability, and debugging in a distributed system Experience with relational databases and queue-based or job-based architectures Proficient in English, both spoken and written Good-to-have skills: Python, which we use alongside Java across the AI domain Experience calling LLM or speech-to-text APIs from production code (Gemini, OpenAI or similar) Experience deploying and running services on Kubernetes Familiarity with telephony concepts (SIP, call recording, PBX) or with GDPR and data-residency requirements in practice Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Learn more about what we do! ⬇️

Join Telavox as a Sales Development Representative 🚀 Are you energized by creating new opportunities, building relationships, and making an impact from the very first conversation? At Telavox, we’re looking for a Sales Development Representative (SDR) to join our sales team at our Stockholm office. Our Sales Development team plays an important role in Telavox’s growth by creating meaningful connections with potential customers and opening the door to new business opportunities. We’re looking for someone who is curious, driven, and excited about developing their sales skills in a fast-paced tech environment. As an SDR, you’ll be responsible for identifying, qualifying, and contacting potential customers, with the goal of creating high quality opportunities for our Sales Representatives. You’ll work closely with the sales team and become an important part of the customer journey from the very first interaction. You’ll be joining a team of motivated sales professionals who value collaboration, relationship building, empathy, and a strong sense of ownership. 🚀 About the job As a Sales Development Representative, you’ll focus on creating new business opportunities by identifying and engaging potential customers. You’ll combine proactive outreach with relevant, value-based conversations to understand customer needs and create interest in Telavox’s solutions. You’ll work closely with our Sales Representatives to ensure a smooth transition from the initial conversation to the next stage of the sales process. In your day to day, you will: • Identify and qualify potential customers and sales opportunities • Reach out to decision makers through calls, email, and digital channels • Have personal and relevant conversations with potential customers • Understand customer challenges and communicate how Telavox can help solve them • Book high-quality meetings and hand over qualified opportunities to our Sales Representatives • Nurture and develop leads through relevant follow-ups, information, and value-based communication • Work closely with the sales team to create and develop new business opportunities • Use CRM tools to manage activities, follow-ups, prioritisation, and pipeline • Stay up to date on Telavox’s products and services, as well as industry trends and competitors • Actively participate in training, coaching, and projects to continuously develop your sales skills You’ll be selling one of the most competitive communication platforms in the telecom market, helping businesses simplify how they communicate and collaborate every day. About you You’re curious, driven, and eager to develop within sales. You have an entrepreneurial mindset, enjoy spotting opportunities, and are not afraid to try new approaches to achieve your goals. You enjoy working towards targets, learning from others, and being part of a team where people support and challenge each other. You’ll thrive in this role if you: • Are curious, driven, proactive, and entrepreneurial in how you work • Enjoy creating new relationships and starting conversations • Are motivated by targets, results, and continuous improvement • Spot opportunities and take initiative to turn ideas into action • Have a genuine interest in technology and understanding customer needs • Enjoy working in a collaborative, fast-paced environment • Take ownership of your work and are not afraid to pick up the phone Key skills and experience: • Some experience in sales, business development, customer service, or another customer-facing role • Experience or confidence in proactively contacting and engaging potential customers • Strong communication skills, both written and verbal, in Swedish and English • A structured and goal-oriented approach to your work Good-to-have skills: • Experience in B2B sales or prospecting • Experience within Telecom, SaaS, or IT • Experience working with CRM systems; HubSpot is a plus • Experience selling to SME customers You don’t need to have years of sales experience to succeed in this role. What matters most is your drive, curiosity, communication skills, and willingness to learn. At Telavox, you’ll get the opportunity to develop your sales skills, work alongside experienced sales professionals, and build a strong foundation for your career in tech sales, all while being part of our Stockholm office and the Telavox sales team. If you’re ready to create opportunities, build relationships, and grow with us, we’d love to hear from you! Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Learn more about what we do! ⬇️

Join Telavox as an Engineering Manager At Telavox, we’re looking for an Engineering Manager who is comfortable leading inside a fast-moving organisation, someone who can hold a team steady while priorities shift and knows how to introduce just enough structure to make a team faster, not slower. You’ll combine leading people with strong engineering judgement, and you’ll care as much about how reliably your team ships as about how quickly they move. If you enjoy working with people, leading through change, and empowering teams to do their best work, this is your opportunity to make a real difference. About the job As an Engineering Manager at Telavox, you’ll lead our Telephony Team, responsible for developing people, strengthening team performance, and aligning engineering efforts with business and product goals. The Telephony Team works on core telephony capabilities and collaborates closely with other engineering and product teams. You’ll help shape effective processes and ways of working, manage dependencies, and ensure clear technical contracts and interfaces between teams. You’ll work closely with engineers, Product, and other stakeholders, contributing to technical discussions and architectural decisions while ensuring the team delivers scalable and sustainable solutions. Your day-to-day work will include: • Leading, coaching, and developing the Telephony Team, supporting growth, performance, and well-being • Establishing effective processes and ways of working, adding structure where needed and removing it where it isn’t • Creating clarity when priorities shift and translating business needs into clear plans • Partnering with Product on priorities, roadmaps, and outcomes; delivering a highly scalable and competitive telephony platform • Collaborating with other Engineering Managers and teams on dependencies, technical contracts, and interfaces • Contributing to technical and architectural decisions and ensuring long-term scalability, availability, and maintainability • Contributing to hiring and building a strong, inclusive, and diverse engineering team in a collaborative and high-performing environment • Helping shape the broader engineering strategy, technical direction, and culture across engineering teams About you You’re a confident engineering leader who is comfortable with ambiguity, able to create clarity, and interested in understanding the bigger picture. As the leader of the Telephony Team, you’ll work across a broad technical landscape, from core telephony to cloud, software architecture, and operations. You don’t need to be an expert in every area, but you have solid technical understanding, curiosity, and a willingness to learn. You may come from a Senior or Lead Engineer background and stay close enough to technology to make sound decisions around architecture, quality, reliability, and trade-offs. Key skills and experience we’re looking for: • Proven experience leading engineering teams as an Engineering Manager, Tech Lead, or similar • Strong people leadership skills, including coaching, mentoring, and developing individuals • Experience creating effective processes, ways of working, and structures that help teams perform • Comfortable with ambiguity and able to turn changing priorities into clear direction • Solid technical understanding and curiosity across different technologies and domains • Experience working with production software where reliability, quality, and maintainability matter • Ability to connect engineering decisions to product and business priorities, and challenge constructively when needed • Passion for building a healthy, inclusive, and high-performing team culture Good-to-have skills: • Good understanding of telephony concepts such as SIP, RTP, and related technologies • Experience from a SaaS or B2B environment • Familiarity with cloud architecture, event-driven systems, and DevOps practices • Interest in using AI tooling to improve engineering ways of working At Telavox, you’ll have the opportunity to grow as a leader, shape how we build software, and be part of a company that values both impact and having fun along the way. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Learn more about what we do! ⬇️

Join Telavox as Tech Support Engineer 💻 Are you a technically driven support engineer who thrives when the stakes are high? At Telavox, our operator clients expect fast, precise, and well-communicated support, and this role sits at the heart of delivering exactly that. Telavox is a fast-growing digital telco combining the reliability of telecom with the agility of SaaS. Our platform serves operators across Europe with high uptime expectations and demanding SLA requirements. We are now looking for a Tech Support Engineer with a specialist track in incident management; someone who handles complex technical cases day-to-day and steps up as a key contributor when incidents happen. About the job As a Tech Support Engineer — Incident Specialist, you carry the full responsibilities of a Tech Support Engineer and additionally take an active role in Telavox's incident management capability. You are a trusted technical resource for some of our most demanding clients, large operators who expect issues to be resolved quickly and communicated clearly. This role includes being on a rotating on-call 24/7 schedule one week per month to be available and take action when incidents happen. Your day-to-day work includes: Providing second-line technical support to operator clients via tickets, phone, email, and chat — owning the dialogue and driving issues to resolution Troubleshooting API integrations, SIP/VoIP call flows, and backend system behaviour to identify and communicate root causes Performing database queries to investigate backend issues and provide engineering teams with precise technical insights Acting as a primary liaison between customers and engineering, escalating and prioritising complex issues Working alongside the team to build long-term technical trust with major platform clients Contributing to team knowledge, internal documentation, and FAQ resources based on real-world customer interactions Effectively utilising internal AI tools to accelerate troubleshooting and resolution During incidents, you: Work under the direction of the Incident Management Lead to triage alerts, distribute workload, and drive parallel resolution tracks Contribute to real-time incident documentation — capturing timeline, actions taken, and impact Participate in post-mortem reviews and flag gaps or improvement opportunities in runbooks and playbooks Participate in the rotating on-call schedule (beredskap), approximately one week per month, responding to incidents outside business hours within agreed SLA targets About you You are technically sharp and customer-focused in equal measure. You investigate thoroughly, communicate clearly under pressure, and you understand that for our operator clients, uptime is not a nice-to-have. You are reliable in an on-call context. You understand that availability and responsiveness are part of the role, and you take that seriously. We are looking for someone with: 2–3 years of experience in technical support, technical operations, or a related role — preferably in a SaaS, telecom, or platform environment Experience working with large enterprise or operator clients with demanding uptime and SLA expectations Solid technical foundation in API integrations, SIP/VoIP protocols, or similar communication technology Ability to perform database queries and interpret backend system behaviour Familiarity with incident management processes; experience in an on-call role is an advantage Experience with Atlassian tooling (Jira, Confluence), HubSpot, or equivalent platforms Fluent English, written and spoken, and preferably proficient in one or more Scandinavian languages. Additional languages relevant to operator markets are a plus. Willingness to participate in a rotating on-call schedule, approximately one week per month Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Billing Coordinator (12-month parental leave cover) 💫 Are you a finance professional who enjoys structure, problem-solving, and making sure things run smoothly? At Telavox, we're looking for a Billing Coordinator to join our Billing & Collection Team on a 12-month parental leave cover and play an important role in keeping our financial processes accurate, efficient, and on track. If you enjoy working with numbers, collaborating with different teams, and taking ownership of your work, this could be your next opportunity! About the job As a Billing Coordinator, you'll be part of our Billing & Collection Team. The team plays an important role in ensuring the financial health of Telavox by managing accounts receivable, handling payment and billing-related questions, and supporting our partners and internal teams. In your day-to-day, you will: Process incoming payments and allocate them to the appropriate customer accounts. Maintain control of accounts receivable aging and bad debt Act as a second-line support for our partners regarding commission-related questions Support internal teams with invoicing-related questions as a third-line function Calculate and send commissions to our partners Identify opportunities to improve efficiency and streamline our accounts receivable processes You'll work closely with colleagues across the organisation, helping solve financial and billing-related questions while continuously looking for smarter and more efficient ways of working. The role is in our vibrant new headquarters in Malmö. About you You're a finance professional who enjoys taking ownership and making sure things get done. You have a finance education and 1-2 years of experience working in a finance department or a similar role. You're structured and detail-oriented, but you're also comfortable working at a fast pace and finding solutions when things don't go according to plan. You communicate clearly and enjoy collaborating with others, both within your team and across the organisation. We're looking for someone who is: A team player who enjoys collaborating with others Detail-oriented and structured Service-minded and helpful A fast learner who is curious and eager to develop Solution-oriented and proactive Comfortable taking ownership of tasks and seeing them through Most importantly, you're a friendly and curious person who enjoys learning and contributing to a positive team environment. We believe great things happen when people take ownership, help each other out, and have fun along the way! Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️