Telavox AB jobb

Join Telavox as a Sales Manager At Telavox, we're looking for an experienced Sales Manager to lead and grow our sales team in Sweden. We're a digital mobile operator with our own UCaaS platform — and we're looking for someone who can both drive their own deals and develop the people around them. We are looking for a player-coach role. This means that you will be responsible for a personal revenue target while owning the performance and development of your team. You'll work with Swedish businesses of SME and mid-market sizes. We define this segment as businesses with 20–120 users, and you'll do it with a product you can genuinely believe in. If you are passionate about leadership and also love closing deals, this is your seat About the job You'll lead a team of Sales Executives in Southern Sweden while staying active in your own pipeline. You'll work closely with Nordic sales leadership and collaborate across Customer Success, the AI team, and Marketing to drive growth in the Swedish market. A typical day in this role involves: Leading, coaching, and developing a team of Sales Executives across Sweden Owning a personal new business and/or expansion pipeline alongside your team's performance Driving the full sales cycle — from prospecting and discovery to close — for SME and mid-market accounts. Building strong, long-term customer relationships and acting as an escalation point for strategic accounts Reporting on pipeline, forecast, and team performance to Nordic sales leadership Contributing to sales playbooks, onboarding, and team culture Representing Telavox as an Ambassador in the Swedish market About you You've been in B2B sales long enough to know what good looks like — and you've started turning that into a coaching practice. You lead by example, set a high bar, and follow through. We're looking for someone with: Proven experience in B2B sales within telecom, UCaaS, SaaS, or tech A track record of closing deals and managing a full sales cycle independently Experience leading or mentoring a sales team, formally or informally Familiarity with cloud communication, PBX, or unified communications — or a strong appetite to learn Strong relationship-building skills and comfort engaging with both SME and mid-market customers Fluency in Swedish and English Background from telecom or cloud communications is highly merited. What defines you is a mix of commercial drive, genuine people investment, and the discipline to do both well at the same time. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Please note that this position will remain open for applications throughout the summer. The recruitment process may be delayed due to vacation times. 🏖️☀️ Learn more about what we do! ⬇️

Join Telavox as a Project Manager 🚀📊 At Telavox, we’re transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europe’s most well-known network operators. This is a high-impact role with broad ownership and visibility, where you’ll collaborate across commercial, technical, and operational teams to ensure our customers experience world-class onboarding. If you thrive in fast-moving environments, enjoy shaping delivery processes, and love being the bridge between customers and technical teams, this role is for you!  About the job  As a Project Manager at Telavox, you will manage projects end-to-end, from commercial handover, through technical workshops and delivery, to Go-Live and final handover into daily operations. You will translate customer requirements into actionable plans, turn technical solutions into customer-friendly communication, and ensure timelines, risks, and dependencies remain on track. You’ll work closely with your colleagues within customer service delivery as well as solution architects, engineering, and external partners to create a smooth onboarding experience that sets customers up for long-term success. This role comes with a high degree of autonomy and the opportunity to help shape how we scale licensed subscribers across Europe as the business area continues to grow. Your day-to-day work may include: Managing end-to-end delivery projects for network operator partners. Facilitating customer meetings, technical workshops, and alignment sessions Reviewing progress in Jira/Confluence and driving iterative delivery Coordinating across commercial, technical, and external stakeholder groups Preparing meeting materials and updating project documentation Identifying risks, unblocking dependencies, and maintaining customer trust Supporting training, QA, and documentation when needed Team and location You will be part of our Project Management team within the Customer Service Delivery department. Your manager is based in Oslo, while many of your key internal stakeholders are located at our Malmö HQ and across other Nordic offices. We are looking for candidates based in or near Malmö or Oslo, for a hybrid working setup with a minimum of three days per week onsite. In Malmö, you'll be joining us at our new, vibrant HQ, Gjuteriet, and in Oslo you'll find us at our office in Helsfyr — a great space with around 40 friendly colleagues. A few travels outside your home office may also be required. About you You are a hands-on project manager who thrives on solving complex challenges. You naturally build trust through strong communication and a genuine, personable approach. You enjoy translating technical concepts into clear messages, and take pride in delivering a high-quality onboarding experience that has a visible impact on the business. Key skills and experience we are looking for: Experience as a Project Manager or other comparable roles Experience from telecom, SaaS, IT, or other agile tech environments Strong communication skills in English Advanced Excel/Sheets skills and proficiency in PowerPoint/Slides Ability to facilitate workshops and explain technical concepts clearly High ownership, customer focus, and a “roll up your sleeves” mentality Structured, proactive, and solution-oriented Enjoy being the “bridge” between technical and commercial teams Nice to have: Prince2, PMI/PMP, or similar certifications Jira, Confluence, and experience with iterative/agile delivery Understanding of API integrations Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 400+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. How to apply! We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. Vacation period coming up Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after August 12th. We appreciate your patience and wish you a fantastic summer. ✨ For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected]. Learn more about what we do! ⬇️

Partner Technical Account Manager Are you passionate about building strong relationships, solving problems, and creating great customer experiences together with partners? Do you enjoy combining technical support with proactive guidance? As a Partner Technical Account Manager, you’ll play an important part in supporting and developing our partner network, making sure our resellers and their customers get the best possible experience with Telavox. About the job 🧑‍💻 Our partners are key to Telavox’s success. They range from smaller teams to larger organisations, with 2 to 50 employees, spread across around 200 offices nationwide. Today, our partners represent half of our revenue - making this a business-critical and highly valued part of Telavox. As part of our Partner Technical Account Manager team, you’ll work closely with our resellers to ensure they feel supported, confident, and equipped to help their customers succeed with Telavox. In this role, you’ll be the go-to person for several of our partners. You’ll support them in their daily work, handle partner-related matters, and provide both reactive and proactive technical guidance. Your work will include: Supporting partners through meetings, phone calls, and email Handling different types of partner-related cases and questions Providing proactive advice and technical guidance Building, maintaining, and developing strong partner relationships Working closely with the Partner Sales team to create the best possible partner journey Helping our partners deliver an excellent experience to their customers Some of our partners have worked with Telavox for many years, while others are newer to the collaboration. That means you’ll meet partners with different needs, levels of experience, and ways of working - and your ability to adapt, build trust, and create long-term value will be key. About you We believe you are a relationship-driven and service-minded person who enjoys helping others succeed. You are confident in communicating with different stakeholders and know how to balance problem-solving, support, and business understanding. You probably enjoy working in a role where no two days are the same, and where you get to combine technical understanding with close collaboration and partner success. To thrive in this role, we believe you: Enjoy building long-term relationships and creating trust Have a strong service mindset and a proactive way of working Are confident communicating by phone, email, and in physical meetings Fluent in Swedish and English, both written and spoken Like solving problems and guiding others toward the best solution Are structured, responsible, and comfortable handling several tasks at once Enjoy working closely with both partners and internal teams Bring positive energy and contribute to a fun and collaborative work environment At Telavox, having fun at work is part of who we are. We want our partners to feel that same energy in every interaction with us — and as a Partner Technical Account Manager, you’ll be a key part of making that happen. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Please note that this position will remain open for applications throughout the summer. However, we will not be conducting interviews during July. Interviews will be scheduled from the beginning of August. 🏖️☀️ For questions, please reach out to HRBP Terese Arnkvist at [email protected]. Learn more about what we do! ⬇️

Join the fun! 💚 Are you a technically sharp problem-solver who gets energy from the complexity of large-scale customer environments? Keep on reading. Telavox is a fast-growing digital telco combining the reliability of telecom with the agility of SaaS. At the heart of this role is integrating core network infrastructure with Telavox's growing portfolio of services — from UCaaS and advanced telephony to AI-powered features that help businesses work smarter. Our customers are operators and enterprises who depend on us to fit seamlessly into their world — their billing, their provisioning, their legal requirements, their way of working. We are now looking for a Solution Architect who understands that the real work is understanding the customer first, and connecting the dots to our platform second. About the job  As a Solution Architect within our Customer Service Delivery team, you sit at the intersection of customer, product, and platform. Your job is to deeply understand what a customer is trying to achieve: Their technical ecosystem, their commercial requirements, their legal constraints — and then connect those dots to what Telavox can deliver. Most of the work is about understanding the customer's side. How their teams communicate, how they manage users and devices, how voice and messaging fit into their workflows, what their IT landscape looks like, billing integrations, online journeys, regulatory requirements— you need to get into that world before you can architect anything meaningful on ours. Your day-to-day work includes: Running discovery and needs analysis with operator customers — asking the right questions, listening carefully, and building the kind of trust that makes complex deals possible Designing end-to-end solutions that fit into the customer's existing ecosystem, including BSS/OSS environments, provisioning, billing, and legal frameworks Managing stakeholders on both sides — internally across Engineering, Product, and Sales, and externally across customer organisations at multiple levels Owning your projects: setting timelines, tracking progress, escalating when needed, and following through to delivery Supporting RFx and technical sales processes as the primary technical voice toward the customer Translating customer demands into structured input for Product and Development — so what you learn in the field actually shapes what we build Creating clear High-Level and Low-Level Design documentation that the whole organisation can use About you You're a good listener and a technically credible communicator. You know that trust takes time to build and that the best solutions come from understanding what the customer is actually trying to solve — not from presenting a pre-packaged answer. You're also someone who gets things done. You manage competing priorities, keep stakeholders informed, and own your deliverables from kickoff to go-live. When something is at risk, you say so early and you drive the resolution. We're looking for someone with: A solid background in telecom and/or UCaaS — you understand how operators work, what their systems look like, and why integrations are usually where the real complexity lives Experience working across customer environments: BSS/OSS, SIM, interconnects, roaming, provisioning, or related domains Strong stakeholder management skills — you're comfortable navigating complex organisations, both internally and externally A structured working style with the ability to manage deadlines and escalate with good judgment Fluent in English and preferably one Scandinavian language Genuine curiosity about customer needs and a bias toward understanding before proposing Nice to have: Experience from Ericsson, Nokia, or a major Operator Familiarity with UCaaS integration patterns, SIP, or voice/data quality frameworks Experience working in cross-functional teams across product and engineering organisations Location: Malmö or Stockholm Travel: ~30 days per year Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected] Learn more about what we do! ⬇️

Are you the kind of engineer who does not just fix the problem in front of you, but asks why it happened and makes sure it cannot happen again? At Telavox, that mindset is exactly what this role is built around. Telavox is a fast-growing digital telco combining the reliability of telecom with the agility of SaaS. Our platform serves operators across Europe and the Middle East with high uptime expectations and no patience for the same incident twice. We are now looking for an Incident Management Lead who combines deep technical ability with real process ownership — someone who can coordinate a response under pressure and drive the improvements that make the next incident less likely. About the job  As Incident Management Lead, you are the process owner for how Telavox handles incidents affecting our operator clients. During active incidents, you act as Incident Commander, coordinating response across support, engineering, and relevant stakeholders. Between incidents, you are focused on making sure the same problems do not happen twice — through automation, better tooling, sharper runbooks, and structured post-mortems that actually lead somewhere. You will be part of a rotating 24/7 on-call schedule, shared across a team of 4–5 incident-trained colleagues within the Service Operations Center — approximately one week per month. We believe the best incident process ownership comes from being close to the reality of incidents, not just overseeing them from a distance. When not engaged in incident management, you operate as a Tech Support Engineer, acting as a senior technical resource within the Service Operations Center team. Your day-to-day work includes: Leading incident response as Incident Commander, coordinating across teams and driving issues to resolution Ensuring clear, timely, and professional communication to operator clients throughout every incident — status updates, root cause summaries, and resolution confirmations Facilitating post-mortem reviews for significant incidents, tracking remediation actions to completion and holding owners accountable Identifying recurring failure patterns and driving initiatives to eliminate root causes permanently Driving automation of detection, alerting, and initial triage to reduce manual effort and time-to-detect Developing and maintaining incident runbooks, escalation playbooks, and response checklists Together with your leader, the Service Operation Center Manager, support the team of incident specialists: Train them in incident management processes, guide them in incidents, and recruit team members to the on-call schedule Supporting colleagues on complex technical cases and contributing to the team knowledge base About you You stay calm and structured when the pressure is on. You communicate with precision — adapting depth and tone for a technical team in one moment and an operator client in the next. And when an incident is closed, you are the person asking what needs to change so it does not happen again, and you engage with our engineering teams to make improvements happen. You take ownership naturally. Not in a way that creates friction, but in a way that means things actually get resolved. We are looking for someone with: Demonstrated experience in incident management, site reliability, or technical operations — ideally in a telecom, SaaS, or platform environment Strong understanding of incident management frameworks and structured response processes Experience working with operators, carriers, or similarly demanding enterprise clients with high uptime expectations Hands-on experience with monitoring, alerting, and observability tooling Ability to analyse API integrations, SIP call flows, and backend system behaviour to identify root causes Experience driving post-mortem processes and cross-functional remediation programmes Experience from working with technical support for enterprise clients Willingness to be on a rotating on-call schedule approximately one week per month Fluent English, written and spoken. Additional languages relevant to operator markets are a plus Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected] Learn more about what we do! ⬇️

Join Billiant in Gothenburg as a Software Engineer 🚀 We are looking for a Software Engineer to join the engineering team with us at Billiant- a Telavox company. Billiant BSS enables a feature-rich, future-proof billing and support system for mobile, fixed, broadband, and TV services. As a key team member, you will be crucial in designing and developing a diverse and advanced BSS platform. You will be involved from the initial stages of understanding our customers’ challenges to creating and implementing effective solutions. If you’re excited about working with Java, designing distributed systems, and contributing to an innovative team, we’d love to hear from you! About the job As a Software Engineer at Billiant, you’ll work on our feature-rich and future-proof Billing and Support System (BSS). You’ll collaborate with a team of talented engineers and be involved in the entire development process, from understanding customer challenges to implementing robust solutions. A typical day in this role involves: Designing and developing: Contributing to the design and development of scalable features for our advanced BSS platform, handling large data sets like millions of subscriptions and billions of events. Problem-solving: Tackling complex technical challenges while continuously improving system performance. Collaborating with the team: Engaging in code reviews, brainstorming sessions, and team retrospectives to refine workflows and deliver high-quality results. Working with customers: Understanding their needs and translating them into effective technical solutions. This role is based in our Gothenburg office, a welcoming and modern space near the city center, easily accessible via public transport or car. About you We’re looking for a Software Engineer with 2+ years of experience in software development. You’re a curious and collaborative problem-solver who enjoys diving into complex challenges and crafting innovative solutions. Technical competencies: Proficiency in Java, SQL, and RESTful APIs Exposure to distributed systems and an interest in scalable architecture Familiarity with React/TypeScript Good-to-have skills: Experience with Agentic Coding and AI Experience with Agile methodologies like SCRUM Knowledge of modern DevOps practices You’ll fit right in if you thrive in a collaborative environment, enjoy learning new technologies, and value teamwork and communication. We welcome a proactive mindset and a drive to continuously improve yourself and the products you work on. Apply today and join us at Billiant in shaping the future of telecom solutions! Join us at Billiant💚 At Billiant, we have been working with BSS solutions and developing our own BSS platform since the early 2000s for more than twenty years! Today, the product is an extensive and advanced framework for creating solutions for telecom operators in several countries throughout Europe. We are constantly developing new and enhanced features based on our customers’ needs and market trends, where quick time to market and flexibility are our guiding principles. Today, Billiant is part of the Telavox group, which is fast-growing and profitable. The group has +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more 😀 How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as an Operations & Automation Specialist ⚡ Are you someone who sees a clunky process and immediately starts shaping a better one? Do you get energy from building automations, structuring tools, and using AI to remove repetitive work? At Telavox, we are looking for someone who wants to turn complexity into clarity and make everyday work smoother for both teams and customers. This role sits at the heart of our Customer Enablement team, where we focus on how customers experience our support, knowledge, and communication. We work across content, support flows, and change management, always aiming to make interactions faster, clearer, and more scalable. About the job As an Operations & Automation Specialist, you will work across the full scope of Customer Enablement. You will focus on improving workflows, strengthening how we use our tools, and building automations that create real impact across the organisation. You will collaborate closely with colleagues across support, product, content, and customer success. Your role is to connect systems and processes, making sure they work together in a way that supports both internal efficiency and a great customer experience. Your day-to-day work includes: • Mapping, improving, and automating workflows across support and enablement processes • Owning and evolving our Jira setup, including board structure, workflows, and reporting • Using HubSpot to improve customer insights and strengthen feedback loops between teams • Identifying opportunities where AI can reduce manual work and implementing those solutions • Supporting change management by documenting, communicating, and rolling out new processes • Contributing to projects within FAQ, training, and customer-facing enablement The role is based at our vibrant HQ Gjuteriet in Västra Hamnen, Malmö. About you You are a hands-on and solution-oriented person who enjoys working close to both tools and people. You are comfortable moving between detailed configuration and bigger picture thinking, and you take ownership of turning ideas into working solutions. You thrive in a collaborative environment where different competencies come together, and you enjoy solving problems that do not have a predefined answer. You understand that the best automations are the ones that people actually use and trust. We are looking for someone with: • Hands-on experience with Jira, including configuration, workflows, and reporting • Experience working with HubSpot in a support or customer operations context • Practical experience using AI tools to build or improve workflows • A strong interest in process design and automation • Ability to collaborate across teams with different areas of expertise • Clear and confident communication skills in English Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as Senior Systems Engineer (Domain Owner) 🚀 Are you a senior engineer who wants real ownership of the platform you build? At Telavox, the Delivery domain - CI/CD, artifact management, secrets, and the infrastructure self-service tooling - is critical infrastructure for our entire engineering organisation. We're hiring someone to own it. Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and beyond. As our platform scales, the experience our developers have when shipping code matters more than ever. We want someone to make that experience genuinely great. We are looking for a Systems Engineer for Delivery to join our Infrastructure Engineering team. This is a hands-on senior role where you set technical direction, build the roadmap, and contribute substantially to the technical work itself. About the job As a Systems Engineer for Delivery, you are the person who can answer "what are the most important things in Delivery right now, and why?" better than anyone else. You own the roadmap, align priorities across teams, and contribute substantially to architecture and implementation. Being a Domain Owner is a stewardship role, not a management one. You wouldn't be staffing the team or making people decisions - you'd be setting technical direction, communicating it, and driving the work. Today, Delivery is touched by several engineers as a slice of their time, and we want to bring focus and coherence to it. Your day-to-day work includes: Set technical direction for Delivery: define quality standards, prioritise investments, and maintain a clear roadmap (Jira, RICE scoring). Align priorities via the bi-weekly Domain Owner Forum. Partner with ~10 engineering teams across product areas to understand needs and translate them into platform improvements, and treat the platform as a product. Improve CI/CD (Jenkins), focusing on stability, observability, and scalability; reduce noise from flaky vs real failures. Evolve the GitOps-based deployment setup through continuous improvement. Define and own SLOs for the Delivery experience from the ground up. Evaluate the need for an Internal Developer Portal and guide the decision. Support the evolution of Delivery for AI-augmented development workflows. There's also an adjacent room in Observability if it interests you. We're consolidating onto an LGTM-focused stack. How we work together: You'd join Infrastructure Engineering, around 15 people across two groups (Network and Developer Platform). The role is in Malmö at Gjuteriet, our new vibrant HQ. No mandatory on-call rotation. There's a shared org-wide on-call line, and Delivery has an informal secondary list called maybe 1-3 times a month total. We use Claude Code across engineering. The software-dev side is well into it; the platform side is leaning in carefully, and you'd help shape that for Delivery. About you You are a senior engineer who is self-driving, product-minded, and comfortable owning ambiguity. You have worked with CI/CD systems at scale, know their failure modes, and have engaged directly with developers' pain points. You can turn fuzzy organisational friction into a clear technical roadmap, and you see things through. You believe great internal platforms are built by people who genuinely understand what developers need, and you are the kind of engineer who goes and finds out. We are looking for someone with: Strong Kubernetes and cloud-native delivery experience (GitOps, ArgoCD or equivalent) Hands-on familiarity with CI/CD systems at scale and their failure modes Demonstrated product-mindedness: you've engaged directly with developer or end-user needs Self-driving in scoping and prioritising your domain. You can turn fuzzy friction into clear roadmaps and follow through Strongly valued: Observability stack experience (metrics, logs, traces). LGTM stack a plus Experience building or owning an Internal Developer Portal or platform service catalog Working knowledge of how AI/LLM tooling fits into developer workflows, or strong opinions about how it should be done This is a Senior role with explicit domain stewardship responsibilities. Paths from here include growing into a Staff IC scope or, if it interests you, moving into management. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Linus Ahlberg, Engineering Manager at [email protected] or Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as an Analytics Engineer 📊 At Telavox, a data point is only as valuable as the trust people place in it. As our Analytics Engineer, you will own the full lifecycle of that data point, from raw backend event all the way to the dashboard where an executive acts. You are the person who makes sure the numbers leadership sees are the right ones, and that the path from raw event to insight is modeled, tested, and trustworthy. We think of this role as the organisation's librarian: data at Telavox should not just be available, it should be findable, well-defined, and ready to use. If you like the craft of making data genuinely useful and you want to own it from pipeline to prototype, this role is built for you. About the job You will be responsible for making data real across the organisation, building and maintaining the pipelines, models, and datasets that analysts and business leaders depend on every day. Your day-to-day work includes: Own the dbt project: transform raw data into staged, modeled, documented, and tested tables across bronze, silver, and gold layers Design and evolve data marts that encode real Telavox business logic in ways that survive org and product changes Operate our CDC pipelines, monitor health, respond to failures, and manage BigQuery cost and performance Build and maintain the semantic layer that powers self-service and agentic analytics Partner with analysts and business stakeholders to turn questions into durable data products rather than one-off reports This role is based at our new HQ in Malmö. About you This role sits closer to data engineering than classic BI. Your centre of gravity is the backend: ingestion pipelines, GCP, SQL performance, and change data capture. You will take on real data engineering responsibilities; this is not a role that hands off to a separate platform team. That said, you are not only a backend engineer. You can move up the stack when needed, spinning up a dashboard to validate data with stakeholders and close the feedback loop on your models. You are pragmatic and ownership-minded, taking pride in end-to-end delivery. You are comfortable speaking business with a Sales Lead and SQL with a Developer in the same afternoon, and you are always focused on making data genuinely useful to the people who depend on it. We are also looking for someone genuinely curious about AI, eager to help shape how Claude and similar tools fit into analytics engineering and bring a point of view on where AI adds real leverage and where it does not. We are looking for someone with: Advanced SQL and strong dbt fundamentals, including incremental models, snapshots, tests, and macros Solid BigQuery knowledge across partitioning, clustering, cost controls, and performance tuning Experience building dimensional models or equivalent analytical schemas Ability to translate business questions into durable data models, and to push back when the question is wrong Working Python for tooling, scripts, and operational tasks Experience with CDC concepts, Fivetran, or a semantic layer such as Cube or MetricFlow is a strong plus Fluent English, written and spoken. Swedish is a plus Join us at Telavox💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Security Engineering Lead 🔐 Are you a hands-on security engineer who enjoys being close to the code, the systems, and the teams building them? At Telavox, security is not a gate at the end of development. It is an embedded capability that enables us to move fast, safely, and at scale. Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and across the globe. As our platform grows, security becomes a force multiplier - not just protecting what we build, but actively enabling engineers to ship better and safer software every day. We are looking for a Security Engineering Lead to join our engineering organisation. In this role, you will sit at the heart of our platform, working embedded across product and platform teams to make security a built-in property of every system we ship. About the job As a Security Engineering Lead, you are the engineering execution layer that makes security real across the Platform organisation. You work embedded with product and platform teams - detecting and responding to threats, building tooling that improves security posture at scale, and enabling engineers to own security in their domains. You bridge the gap between the CISO’s strategic direction and day-to-day engineering reality, turning security goals into concrete engineering outcomes. Your day-to-day work includes: Triage and coordinate responses to emerging threats – assess severity, involve the right teams, and drive issues to resolution Own and evolve vulnerability scanning, SAST/DAST, secrets scanning, and infrastructure scanning across code and production systems Drive concrete security initiatives such as unified RBAC, network segmentation, and service-to-service security models, from concept to production Work directly with engineering teams to translate risk into actionable work in the product development process Embed security practices into engineering workflows so teams can ship securely by default The role is based either at our new HQ in Malmö or in our Stockholm office. About you You are a pragmatic, hands-on security engineer who thrives working deeply in systems and closely with engineering teams. You are comfortable moving between code, infrastructure, and architecture discussions, and you care about making security scalable, practical, and usable. You believe security works best when it is distributed, automated, and embedded, not bolted on in the end. You think ahead about what embedded security looks like when engineering is increasingly AI-augmented — agent credentials, MCP and tool-use boundaries, and secure-by-default workflows for code that humans and models write together. We are looking for someone with: A hands-on background in software or platform engineering, with real comfort in the terminal - able to run scans, inspect output, and file a PR when needed Demonstrated experience with the security tooling landscape: vulnerability management, SAST/DAST, secrets scanning, and infrastructure scanning - understanding trade-offs, not just installation A teaching and enabling mindset - sharing knowledge, running hands-on deep-dives, and leaving capability behind rather than creating dependency Strong ability to collaborate with engineers and translate security risks into practical engineering work Fluent English, written and spoken. Swedish is a plus Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️