Telavox AB jobb

Join Telavox as a Sales Development Representative 🚀 Are you energized by creating new opportunities, building relationships, and making an impact from the very first conversation? At Telavox, we’re looking for a Sales Development Representative (SDR) to join our sales team at our Stockholm office. Our Sales Development team plays an important role in Telavox’s growth by creating meaningful connections with potential customers and opening the door to new business opportunities. We’re looking for someone who is curious, driven, and excited about developing their sales skills in a fast-paced tech environment. As an SDR, you’ll be responsible for identifying, qualifying, and contacting potential customers, with the goal of creating high quality opportunities for our Sales Representatives. You’ll work closely with the sales team and become an important part of the customer journey from the very first interaction. You’ll be joining a team of motivated sales professionals who value collaboration, relationship building, empathy, and a strong sense of ownership. 🚀 About the job As a Sales Development Representative, you’ll focus on creating new business opportunities by identifying and engaging potential customers. You’ll combine proactive outreach with relevant, value-based conversations to understand customer needs and create interest in Telavox’s solutions. You’ll work closely with our Sales Representatives to ensure a smooth transition from the initial conversation to the next stage of the sales process. In your day to day, you will: • Identify and qualify potential customers and sales opportunities • Reach out to decision makers through calls, email, and digital channels • Have personal and relevant conversations with potential customers • Understand customer challenges and communicate how Telavox can help solve them • Book high-quality meetings and hand over qualified opportunities to our Sales Representatives • Nurture and develop leads through relevant follow-ups, information, and value-based communication • Work closely with the sales team to create and develop new business opportunities • Use CRM tools to manage activities, follow-ups, prioritisation, and pipeline • Stay up to date on Telavox’s products and services, as well as industry trends and competitors • Actively participate in training, coaching, and projects to continuously develop your sales skills You’ll be selling one of the most competitive communication platforms in the telecom market, helping businesses simplify how they communicate and collaborate every day. About you You’re curious, driven, and eager to develop within sales. You have an entrepreneurial mindset, enjoy spotting opportunities, and are not afraid to try new approaches to achieve your goals. You enjoy working towards targets, learning from others, and being part of a team where people support and challenge each other. You’ll thrive in this role if you: • Are curious, driven, proactive, and entrepreneurial in how you work • Enjoy creating new relationships and starting conversations • Are motivated by targets, results, and continuous improvement • Spot opportunities and take initiative to turn ideas into action • Have a genuine interest in technology and understanding customer needs • Enjoy working in a collaborative, fast-paced environment • Take ownership of your work and are not afraid to pick up the phone Key skills and experience: • Some experience in sales, business development, customer service, or another customer-facing role • Experience or confidence in proactively contacting and engaging potential customers • Strong communication skills, both written and verbal, in Swedish and English • A structured and goal-oriented approach to your work Good-to-have skills: • Experience in B2B sales or prospecting • Experience within Telecom, SaaS, or IT • Experience working with CRM systems; HubSpot is a plus • Experience selling to SME customers You don’t need to have years of sales experience to succeed in this role. What matters most is your drive, curiosity, communication skills, and willingness to learn. At Telavox, you’ll get the opportunity to develop your sales skills, work alongside experienced sales professionals, and build a strong foundation for your career in tech sales, all while being part of our Stockholm office and the Telavox sales team. If you’re ready to create opportunities, build relationships, and grow with us, we’d love to hear from you! Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Learn more about what we do! ⬇️

Join Telavox as an Engineering Manager At Telavox, we’re looking for an Engineering Manager who is comfortable leading inside a fast-moving organisation, someone who can hold a team steady while priorities shift and knows how to introduce just enough structure to make a team faster, not slower. You’ll combine leading people with strong engineering judgement, and you’ll care as much about how reliably your team ships as about how quickly they move. If you enjoy working with people, leading through change, and empowering teams to do their best work, this is your opportunity to make a real difference. About the job As an Engineering Manager at Telavox, you’ll lead our Telephony Team, responsible for developing people, strengthening team performance, and aligning engineering efforts with business and product goals. The Telephony Team works on core telephony capabilities and collaborates closely with other engineering and product teams. You’ll help shape effective processes and ways of working, manage dependencies, and ensure clear technical contracts and interfaces between teams. You’ll work closely with engineers, Product, and other stakeholders, contributing to technical discussions and architectural decisions while ensuring the team delivers scalable and sustainable solutions. Your day-to-day work will include: • Leading, coaching, and developing the Telephony Team, supporting growth, performance, and well-being • Establishing effective processes and ways of working, adding structure where needed and removing it where it isn’t • Creating clarity when priorities shift and translating business needs into clear plans • Partnering with Product on priorities, roadmaps, and outcomes; delivering a highly scalable and competitive telephony platform • Collaborating with other Engineering Managers and teams on dependencies, technical contracts, and interfaces • Contributing to technical and architectural decisions and ensuring long-term scalability, availability, and maintainability • Contributing to hiring and building a strong, inclusive, and diverse engineering team in a collaborative and high-performing environment • Helping shape the broader engineering strategy, technical direction, and culture across engineering teams About you You’re a confident engineering leader who is comfortable with ambiguity, able to create clarity, and interested in understanding the bigger picture. As the leader of the Telephony Team, you’ll work across a broad technical landscape, from core telephony to cloud, software architecture, and operations. You don’t need to be an expert in every area, but you have solid technical understanding, curiosity, and a willingness to learn. You may come from a Senior or Lead Engineer background and stay close enough to technology to make sound decisions around architecture, quality, reliability, and trade-offs. Key skills and experience we’re looking for: • Proven experience leading engineering teams as an Engineering Manager, Tech Lead, or similar • Strong people leadership skills, including coaching, mentoring, and developing individuals • Experience creating effective processes, ways of working, and structures that help teams perform • Comfortable with ambiguity and able to turn changing priorities into clear direction • Solid technical understanding and curiosity across different technologies and domains • Experience working with production software where reliability, quality, and maintainability matter • Ability to connect engineering decisions to product and business priorities, and challenge constructively when needed • Passion for building a healthy, inclusive, and high-performing team culture Good-to-have skills: • Good understanding of telephony concepts such as SIP, RTP, and related technologies • Experience from a SaaS or B2B environment • Familiarity with cloud architecture, event-driven systems, and DevOps practices • Interest in using AI tooling to improve engineering ways of working At Telavox, you’ll have the opportunity to grow as a leader, shape how we build software, and be part of a company that values both impact and having fun along the way. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Learn more about what we do! ⬇️

Join Telavox as Tech Support Engineer 💻 Are you a technically driven support engineer who thrives when the stakes are high? At Telavox, our operator clients expect fast, precise, and well-communicated support, and this role sits at the heart of delivering exactly that. Telavox is a fast-growing digital telco combining the reliability of telecom with the agility of SaaS. Our platform serves operators across Europe with high uptime expectations and demanding SLA requirements. We are now looking for a Tech Support Engineer with a specialist track in incident management; someone who handles complex technical cases day-to-day and steps up as a key contributor when incidents happen. About the job As a Tech Support Engineer — Incident Specialist, you carry the full responsibilities of a Tech Support Engineer and additionally take an active role in Telavox's incident management capability. You are a trusted technical resource for some of our most demanding clients, large operators who expect issues to be resolved quickly and communicated clearly. This role includes being on a rotating on-call 24/7 schedule one week per month to be available and take action when incidents happen. Your day-to-day work includes: Providing second-line technical support to operator clients via tickets, phone, email, and chat — owning the dialogue and driving issues to resolution Troubleshooting API integrations, SIP/VoIP call flows, and backend system behaviour to identify and communicate root causes Performing database queries to investigate backend issues and provide engineering teams with precise technical insights Acting as a primary liaison between customers and engineering, escalating and prioritising complex issues Working alongside the team to build long-term technical trust with major platform clients Contributing to team knowledge, internal documentation, and FAQ resources based on real-world customer interactions Effectively utilising internal AI tools to accelerate troubleshooting and resolution During incidents, you: Work under the direction of the Incident Management Lead to triage alerts, distribute workload, and drive parallel resolution tracks Contribute to real-time incident documentation — capturing timeline, actions taken, and impact Participate in post-mortem reviews and flag gaps or improvement opportunities in runbooks and playbooks Participate in the rotating on-call schedule (beredskap), approximately one week per month, responding to incidents outside business hours within agreed SLA targets About you You are technically sharp and customer-focused in equal measure. You investigate thoroughly, communicate clearly under pressure, and you understand that for our operator clients, uptime is not a nice-to-have. You are reliable in an on-call context. You understand that availability and responsiveness are part of the role, and you take that seriously. We are looking for someone with: 2–3 years of experience in technical support, technical operations, or a related role — preferably in a SaaS, telecom, or platform environment Experience working with large enterprise or operator clients with demanding uptime and SLA expectations Solid technical foundation in API integrations, SIP/VoIP protocols, or similar communication technology Ability to perform database queries and interpret backend system behaviour Familiarity with incident management processes; experience in an on-call role is an advantage Experience with Atlassian tooling (Jira, Confluence), HubSpot, or equivalent platforms Fluent English, written and spoken, and preferably proficient in one or more Scandinavian languages. Additional languages relevant to operator markets are a plus. Willingness to participate in a rotating on-call schedule, approximately one week per month Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Billing Coordinator (12-month parental leave cover) 💫 Are you a finance professional who enjoys structure, problem-solving, and making sure things run smoothly? At Telavox, we're looking for a Billing Coordinator to join our Billing & Collection Team on a 12-month parental leave cover and play an important role in keeping our financial processes accurate, efficient, and on track. If you enjoy working with numbers, collaborating with different teams, and taking ownership of your work, this could be your next opportunity! About the job As a Billing Coordinator, you'll be part of our Billing & Collection Team. The team plays an important role in ensuring the financial health of Telavox by managing accounts receivable, handling payment and billing-related questions, and supporting our partners and internal teams. In your day-to-day, you will: Process incoming payments and allocate them to the appropriate customer accounts. Maintain control of accounts receivable aging and bad debt Act as a second-line support for our partners regarding commission-related questions Support internal teams with invoicing-related questions as a third-line function Calculate and send commissions to our partners Identify opportunities to improve efficiency and streamline our accounts receivable processes You'll work closely with colleagues across the organisation, helping solve financial and billing-related questions while continuously looking for smarter and more efficient ways of working. The role is in our vibrant new headquarters in Malmö. About you You're a finance professional who enjoys taking ownership and making sure things get done. You have a finance education and 1-2 years of experience working in a finance department or a similar role. You're structured and detail-oriented, but you're also comfortable working at a fast pace and finding solutions when things don't go according to plan. You communicate clearly and enjoy collaborating with others, both within your team and across the organisation. We're looking for someone who is: A team player who enjoys collaborating with others Detail-oriented and structured Service-minded and helpful A fast learner who is curious and eager to develop Solution-oriented and proactive Comfortable taking ownership of tasks and seeing them through Most importantly, you're a friendly and curious person who enjoys learning and contributing to a positive team environment. We believe great things happen when people take ownership, help each other out, and have fun along the way! Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Support Agent – Team Lead 🔎 🚀 At Telavox, we’re looking for a Support Agent – Team Lead to join our Norwegian team in Gothenburg. In this role, you’ll combine hands-on customer support with Team Lead responsibilities, helping your team deliver a high level of service while also taking ownership of your own customer cases. You’ll play an important role in ensuring that our customers receive fast, professional, and solution-oriented support. A key focus will be on invoicing, customer satisfaction, and resolving customer issues, while also supporting and guiding your colleagues in their daily work. You will be responsible for all of our Norwegian customers. Our customers range from small companies to large Enterprise clients, which means you’ll encounter a wide variety of questions and challenges. You’ll work closely with your colleagues and other internal teams to find the best solutions and continuously improve the customer experience. If you enjoy solving problems, taking ownership, supporting others, and making a real impact on customer satisfaction, this could be the role for you! The role is based at our Gothenburg office, where you’ll become part of a collaborative and supportive team. We work closely together, share knowledge, and continuously develop our ways of working to deliver an excellent customer experience. About the job As a Support Agent – Team Lead, you’ll have a dual role. You’ll handle your own customer cases while also taking responsibility for supporting the team in their daily work. You’ll be an important point of contact for your colleagues, helping them with more complex cases, sharing knowledge, and ensuring that customer issues are handled efficiently and professionally. A strong focus of the role will be on invoicing and customer satisfaction, while you’ll also handle a variety of other customer and technical support matters. A typical day in this role involves: Handling incoming customer cases and taking ownership from start to finish Supporting customers with invoicing-related questions and other support matters Working proactively to ensure high customer satisfaction Supporting and guiding colleagues in their daily work Acting as a point of escalation for more complex customer cases Helping the team prioritize and find effective solutions Identifying recurring issues and contributing to improvements in our processes Collaborating with Customer Success, Finance, Engineering, and other internal teams Sharing knowledge and best practices with the team Escalating system bugs and following issues through to resolution Balancing your own casework with your Team Lead responsibilities About you We’re looking for someone who enjoys working with customers, solving problems, and supporting colleagues. You’re comfortable taking ownership of your own cases while also stepping up to help the team when needed. You have a strong customer focus and understand the importance of delivering a great customer experience. You’re also comfortable working with invoicing-related questions and enjoy finding solutions to complex issues. Competencies: Experience in customer support or a similar customer-facing role Experience taking a coordinating, mentoring, or Team Lead role is a plus Fluent in Norwegian and English, both written and spoken Strong customer focus and a genuine interest in customer satisfaction Experience or interest in working with invoicing and finance-related questions Strong problem-solving skills and a solution-oriented mindset Excellent communication skills Comfortable taking ownership of your own cases and following them through to resolution Able to support, coach, and share knowledge with colleagues Comfortable working independently as well as collaboratively Interest in systems and technology, with the ability to learn new tools and processes quickly You thrive in a role where you can make a difference for both customers and colleagues. You enjoy taking responsibility, sharing your knowledge, and helping a team perform at its best while still being hands-on in customer support. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Revenue Operations Specialist ⚡ Do you see repetitive work and immediately start thinking about how it could be automated? Do you enjoy building smarter workflows, connecting tools, and using AI to make everyday work easier? At Telavox, we are looking for a Revenue Operations Specialist who wants to help shape the future of our Go-to-Market operations. In this role, you will sit at the heart of our Revenue Operations function, supporting Sales, Marketing, and Customer Success by making our commercial processes smarter, faster, and more scalable. You will work hands-on with our tech stack, building automations, improving data quality, and implementing practical AI solutions that create real business impact. About the job As a Revenue Operations Specialist at Telavox, you will focus on improving how our Go-to-Market teams work by eliminating manual tasks, optimizing processes, and enabling smarter ways of working through automation and AI. You will collaborate closely with commercial teams and our CRM Product Owner to ensure our systems and workflows support growth, efficiency, and an outstanding customer experience. Your day-to-day work may include: • Building and maintaining automation workflows across our commercial tech stack, including HubSpot, Sana, Clay, and n8n • Implementing AI-driven solutions that support Sales, SDR, and Customer Success in areas such as lead management, ticket handling, and customer insights • Identifying process bottlenecks and designing workflows that improve productivity and operational efficiency • Evaluating and recommending tools that strengthen automation capabilities, improve data quality, and deliver measurable business value • Collaborating with the CRM Product Owner to ensure smooth integrations and adherence to system and data standards • Supporting and enabling Go-to-Market teams by driving adoption of automation and AI solutions • Documenting best practices and reporting on automation initiatives through dashboards and performance summaries This role is based at our new office, Gjuteriet, in Malmö. About you You are a hands-on and curious person who enjoys turning complexity into simple, scalable solutions. You love exploring new tools, testing ideas, and continuously improving the way work gets done. You are equally comfortable working with systems and people, understanding that the most valuable automations are the ones that teams actually adopt and benefit from. We are looking for someone with: 1–3 years of experience in Revenue Operations, Marketing Operations, Sales Operations, or similar commercial support roles, with a good understanding of commercial processes within Sales and Customer Success Experience working with CRM and automation platforms, preferably HubSpot, and an interest in building efficient and scalable workflows Practical experience with AI tools, integrations, or low/no-code platforms such as n8n, Zapier, or Make A strong interest in data-driven work, process automation, and finding smarter ways to improve how teams operate A structured and detail-oriented mindset, with the ability to simplify complex tasks and turn challenges into practical solutions Strong communication and collaboration skills, with the ability to work effectively across different functions and understand the needs of various stakeholders Curiosity and eagerness to continuously learn about automation, AI, and integrations You are a team player who enjoys collaborating with others and are excited about helping build a seamless and efficient commercial tech stack that enables teams to work smarter. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Data Engineer – Data Platform Team 📊 At Telavox, a data point is only as valuable as the trust people place in it. As a Data Engineer on our Data Platform Team, you will own the full lifecycle of that data point, from raw backend event all the way to the dashboard where an executive acts. You are the person who makes sure the numbers leadership sees are the right ones, and that the path from raw event to insight is modeled, tested, and trustworthy. We think of this role as the organisation's librarian: data at Telavox should not just be available; it should be findable, well-defined, and ready to use. If you have a data engineering background and want to move further up the stack, spending more time on modelling and less on infrastructure, this role is built for you. About the job You will be responsible for making data real across the organisation, building and maintaining the pipelines, models, and datasets that analysts and business leaders depend on every day. Your day-to-day work includes: Own the dbt project: transform raw data into staged, modeled, documented, and tested tables across staging, intermediate, and mart layers Design and evolve data marts that encode real Telavox business logic in ways that survive org and product changes Operate our CDC pipelines, monitor health, respond to failures, and manage BigQuery cost and performance Build and maintain the semantic layer that powers self-service and agentic analytics Partner with analysts and business stakeholders to turn questions into durable data products rather than one-off reports This role is based at our vibrant HQ in Malmö. About you You come from a data engineering background and are comfortable with ingestion pipelines, GCP, SQL performance, and change data capture — but you're looking to spend more of your time on modelling and data products, and less on infrastructure and platform work. You still take on real engineering responsibility; this isn't a role that hands off to a separate platform team, but your centre of gravity is shifting from "keeping the platform running" to "making the data right." You can move up the stack when needed, curious about creating light web apps for delivering data and closing the feedback loop on your models. You are pragmatic and ownership-minded, taking pride in end-to-end delivery. You are comfortable speaking business with a Sales Lead and SQL with a Developer in the same afternoon, and you are always focused on making data genuinely useful to the people who depend on it. We are also looking for someone genuinely curious about AI, eager to help shape how Claude and similar tools fit into analytics engineering and bring a point of view on where AI adds real leverage and where it does not. We are looking for someone with: A background in data engineering, analytics engineering, or a similar role with a strong data focus Advanced SQL and strong dbt fundamentals, including incremental models, snapshots, tests, and macros Solid BigQuery knowledge across partitioning, clustering, cost controls, and performance tuning Experience building dimensional models or equivalent analytical schemas Ability to translate business questions into durable data models, and to push back when the question is wrong Working Python for tooling, scripts, and operational tasks Experience with CDC concepts, Fivetran, or a semantic layer such as Cube or MetricFlow is a strong plus Fluent English, written and spoken. Swedish is a plus  Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Senior Software Engineer 💡 Do you enjoy solving complex problems and turning them into simple, seamless experiences for people? At Telavox, we’re growing our Integration team and looking for a senior Java developer who’s curious, collaborative, and excited about building technology that connects organizations every day. You’ll work closely with supportive teammates who value knowledge-sharing, learning, and building things that last. Together, we’ll create services that are reliable, scalable, and future-ready. If you want to make a real impact by developing integrations used by thousands of people, this could be your next step! About the job You’ll integrate Telavox’s communication platform with leading CRM and identity systems. Your mission is to make connectivity seamless while modernizing our codebase for scalability and performance. In your day-to-day, you might: Design, build, and maintain integrations using Java, Kubernetes, and MySQL Develop scalable backend services with clean, testable code Take part in architectural discussions and improvement initiatives Explore new technologies that keep our platform innovative This role is based at our vibrant new office, Gjuteriet, located in Malmö. About you You’re a software engineer who enjoys creating solutions that make a difference for people. You care about clean architecture, thoughtful APIs, and you thrive in environments where collaboration and learning go hand in hand. You’ll feel at home here if you’re motivated by: Building software that makes everyday work smoother for others Growing your skills while contributing to a supportive team culture Turning complex technical challenges into elegant solutions Making the most complicated integrations work like a charm Key skills and experience: Proficiency in Java, REST APIs, Kubernetes, JavaScript, and MySQL Experience with identity standards such as OIDC and SCIM Strong communication skills and a team-first mindset Good to have skills: Experience designing and implementing integrations between platforms and third-party systems (e.g., Microsoft Entra, OKTA, BankID, Tacdis) Familiarity with cloud integrations and external APIs (e.g., Microsoft Graph, Google Workspace) Familiarity with external APIs for CRM or support platforms such as Salesforce, Zendesk, Hubspot, Dynamics 365, or Freshdesk Experience in lifting the quality of code bases by applying strong engineering patterns where it has been missing before Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Network Engineer – Platform & Technical Enablement  Are you a network engineer who thrives on designing resilient infrastructure, solving complex technical challenges, and driving modern NetOps practices? At Telavox, our Platform Engineering-inspired infrastructure team is growing, and we’re looking for a Network Engineer to help scale and secure the backbone of our global communication services. You'll join a highly skilled, collaborative team that embraces open-source tools, reusable solutions, and a culture of continuous learning. If you're energized by solving impactful challenges, building automation-first infrastructure, and working closely with teams across the organization, this role is for you. About the job As a Network Engineer at Telavox, you’ll play a key role in designing, building, and operating our core network infrastructure. This includes everything from data center networking and edge PoPs to cloud-native integrations and infrastructure automation. You’ll work with a team of experienced engineers who embrace a DevOps mindset and operate with autonomy, quality, and agility. Your day-to-day work may include: Designing and implementing scalable and future-proof network solutions, both on-prem and across distributed global environments. Automating configuration, monitoring, and provisioning using tools like Ansible, Python, and Bash. Expanding and maintaining our international edge network of PoP sites. Managing our hybrid infrastructure and private cloud with Kubernetes networking at the core. Supporting the development of our infrastructure APIs to enable self-service for product teams. Ensuring high availability and performance through technologies like OSPF, BGP, EVPN, VXLAN, and WireGuard/IPsec. Collaborating across product and platform teams to turn complex requirements into practical, robust infrastructure. About you You’re a systems thinker with deep networking expertise and a drive to simplify, automate, and scale. You’ve worked on large-scale network architectures, are comfortable with Linux and open-source tooling, and love tackling hard problems collaboratively. You're systematic and structured in your approach, but flexible in how you find solutions. Key skills and experience we’re looking for: Extensive experience designing and operating large-scale, production-grade network environments. Proficiency with Linux networking and data center infrastructure. Hands-on experience with hypervisor- and container-based workloads. Familiarity with routing protocols (BGP, OSPF), tunneling (VXLAN, EVPN), and secure networking (WireGuard, IPsec). Comfortable with automation and scripting (Ansible, Python, Bash). Experience with monitoring and observability tools such as Observium, Netbox, Icinga, Prometheus, and Grafana. Excellent communication skills and a collaborative mindset—you enjoy sharing your knowledge and working across team boundaries. Good-to-have skills: Experience with Juniper, VPP, and FRR Network or cloud certifications (JNCIE, CCNP, AWS, etc.) Experience deploying and operating Kubernetes clusters, especially on-prem Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] Learn more about what we do! ⬇️

Join Telavox as a Sales Manager At Telavox, we're looking for an experienced Sales Manager to lead and grow our sales team in Sweden. We're a digital mobile operator with our own UCaaS platform — and we're looking for someone who can both drive their own deals and develop the people around them. We are looking for a player-coach role. This means that you will be responsible for a personal revenue target while owning the performance and development of your team. You'll work with Swedish businesses of SME and mid-market sizes. We define this segment as businesses with 20–120 users, and you'll do it with a product you can genuinely believe in. If you are passionate about leadership and also love closing deals, this is your seat About the job You'll lead a team of Sales Executives in Southern Sweden while staying active in your own pipeline. You'll work closely with Nordic sales leadership and collaborate across Customer Success, the AI team, and Marketing to drive growth in the Swedish market. A typical day in this role involves: Leading, coaching, and developing a team of Sales Executives across Sweden Owning a personal new business and/or expansion pipeline alongside your team's performance Driving the full sales cycle — from prospecting and discovery to close — for SME and mid-market accounts. Building strong, long-term customer relationships and acting as an escalation point for strategic accounts Reporting on pipeline, forecast, and team performance to Nordic sales leadership Contributing to sales playbooks, onboarding, and team culture Representing Telavox as an Ambassador in the Swedish market About you You've been in B2B sales long enough to know what good looks like — and you've started turning that into a coaching practice. You lead by example, set a high bar, and follow through. We're looking for someone with: Proven experience in B2B sales within telecom, UCaaS, SaaS, or tech A track record of closing deals and managing a full sales cycle independently Experience leading or mentoring a sales team, formally or informally Familiarity with cloud communication, PBX, or unified communications — or a strong appetite to learn Strong relationship-building skills and comfort engaging with both SME and mid-market customers Fluency in Swedish and English Background from telecom or cloud communications is highly merited. What defines you is a mix of commercial drive, genuine people investment, and the discipline to do both well at the same time. Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Please note that this position will remain open for applications throughout the summer. The recruitment process may be delayed due to vacation times. 🏖️☀️ Learn more about what we do! ⬇️