Job Description WHAT YOU WILL DO At H&M Group, strong leadership is essential to delivering on our ambition to liberate fashion for the many. As Leadership Development Specialist you will play a crucial role in transforming our global leadership strategy into scalable and highquality development experiences that strengthen capability across regions, functions and leadership levels. Operating at global scale, you will ensure seamless coordination, consistent execution and continuous improvement of our leadership development portfolio. Your responsibilities will include: Supporting the design, development and refinement of global leadership programmes, tools and frameworks aligned with our leadership strategy Shaping learning journeys and development experiences that enable leaders at different levels to grow and perform Coordinating timelines, communication flows and logistics for global initiatives including workshops, virtual sessions and structured learning programmes Ensuring highquality execution by aligning stakeholders, materials and delivery plans across regions and functions Creating toolkits, facilitation guides and enablement resources that help HR teams and specialist partners deliver consistently Providing clear guidance to leaders and managers on the use and application of leadership development offers Supporting alignment by contributing to communities of practice, stakeholder forums and global updates Gathering, tracking and analysing data to evaluate participation, adoption and impact and translating insights into actionable improvements WHO YOU WILL WORK WITH You will work closely with the Leadership and Talent Expert and collaborate with colleagues across Development and Transitions, regional HR teams, Talent and Digital. You will be part of a crossfunctional environment where clarity, partnership and shared direction are essential to success. WHO YOU ARE You are structured, collaborative and driven by enabling leaders to grow and succeed. You bring strong coordination skills, the ability to build trust with stakeholders and a solid understanding of how impactful leadership development is designed and delivered across a global organisation. We believe you have: 2+ years of experience working with leadership development, learning design, talent development or similar HR development roles in a global or complex organisation Experience supporting or delivering leadership programmes, learning initiatives or capability building activities Strong coordination skills with experience managing multiple stakeholders, timelines and deliverables at the same time A structured and detail-oriented approach combined with the ability to understand the broader strategic context Clear communication skills with the ability to create alignment across diverse stakeholder groups Experience working with leadership frameworks, facilitation materials or enablement models is an advantage A curious and improvement focused mindset using data, feedback and insights to refine programmes and ways of working Confidence in constructively challenging and asking questions to strengthen quality, alignment and impact WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it is our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a 11-month temporary position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with… Experience in customer service within fashion, retail, or similar fields. And people who are… Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a temporary position offering 8 hours per week for 3 months, with start in November or by agreement. The role is based in Kungens Kurva and you should be available to work during store opening hours. Language skills in Swedish or English are required. We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 21/10. Take the next step in your career together with us. The journey starts here. * Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. Please look out for an email in your inbox/junk email from MAKI. After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with… Experience in customer service within fashion, retail, or similar fields. And people who are… Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a temporary position offering 8 hours per week for 6 months, with start in January or by agreement. The role is based in Visby and you should be available to work during store opening hours. Language skills in Swedish or English are required. We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 25/10. Take the next step in your career together with us. The journey starts here. * Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. Please look out for an email in your inbox/junk email from MAKI. After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with… Experience in customer service within fashion, retail, or similar fields. And people who are… Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a temporary position for 12 months offering 25 hours per week with a start in October or by agreement. This position is based in Västervik and you should be able to work during store opening hours. Language skills in Swedish or English is needed. We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 21/10 Take the next step in your career together with us. The journey starts here. * Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. Please look out for an email in your inbox/junk email from MAKI. After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description We’re looking for an experienced Fashion Designer to join our Kids Regional Assortment team and help shape trend-driven collections that connect global vision with local relevance. Based at our Stockholm Head Office, this exciting role focuses on our Equatorial markets — translating global fashion direction into culturally resonant, climate-smart designs and commercially impactful assortments for warm-weather regions. As a Designer within Regional Relevance, you’ll create inspiring, market-tailored collections that speak directly to diverse customers while staying true to the global brand identity. Collaborating closely with cross-functional teams across Stockholm and regional markets, you’ll help bring extended visual concepts to life, enriching the main collection and elevating regional storytelling through compelling design. Working alongside the Regional Relevance Team Lead and the wider Design team, you’ll co-create concept-led assortments that balance a broad commercial offering with standout fashion moments, exclusive drops, and locally inspired campaigns. The role also offers exciting opportunities for international collaboration and travel — from global inspiration trips to hands-on supplier engagement — giving you the chance to influence fashion on a truly international scale. Please note: This is a 12-month temporary contract. Who You’ll Work With You will be part of a dynamic, multidisciplinary team of Designers, Product Developers, Planners, Pattern Makers, and a Team Lead. We are looking for someone who thrives in a collaborative and fast-paced environment, combining a distinctive creative perspective with strong commercial awareness. A solid understanding of global fashion trends, paired with sensitivity to local market needs, will be essential. Strong organizational and communication skills are key, as well as the ability to structure your work effectively, align stakeholders, and clearly bring your vision forward. Who You Are You are a detail-oriented and fashion-driven designer with a clear point of view and a strong understanding of the global kidswear landscape. You combine creativity with commercial thinking and bring both vision and structure to your work. We are looking for someone with: - A BA/MA in Fashion or Textile Design, or equivalent experience - Several years of experience in a fashion design role working within kids or baby assortment - Experience within a global fashion brand (experience with equatorial markets is a strong plus) - A strong background in kids design, with attention to detail - A sharp eye for emerging trends and how to translate them into product - Strong collaboration and communication skills - Proven ability to work in a structured way, managing timelines and multiple priorities - Experience working with suppliers and factories across Asia and Europe - Proficiency in Adobe Creative Suite (experience with AI tools is a plus) - A proactive mindset and ability to drive ideas forward - Fluency in English Please note our Designers are based in our HQ in Stockholm, Sweden. If you are not already based here we would need you to be able to relocate as part of a requirement for these roles. We have a dedicated relocation team to make this as smooth as possible. At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. For more information and a chance to be considered for current and future opportunities please apply with your latest CV and Portfolio (in English). A member of our Recruitment team will be in touch if we feel you are a great match.

Job Description ABOUT THE TEAM At H&M Tech, we shape the future of fashion and design with efficient and effective technology. We work close to the business to create customer value, simplify our tech landscape and build scalable solutions that support H&M Group across brands, markets and channels. The Relevance, Ranking Services & Orchestration team is part of the Digital area within the Commercial domain. We build and operate backend services that are an integral part of H&M’s global digital product discovery experience, including search, browsing, recommendations, autocomplete and related services across the customer journey. Our APIs and services help shape how customers discover products on H&M.com and contribute to a relevant, reliable and inspiring digital experience. We work at the intersection of backend engineering, search, relevance, ranking and orchestration, connecting data, platforms and experience layers to deliver solutions at global scale. The team is distributed across several locations, including Europe, the Americas and India, and collaboration is central to how we work. WHAT YOU’LL DO As a Software Engineer, you will be part of a collaborative product team building and improving high-performance backend services that support product discovery for millions of customers. You will work closely with engineers, product managers and other technical teams to solve complex problems and continuously improve the relevance, performance and reliability of our services. You will contribute from design and development through testing, deployment and production support. You will also have the opportunity to explore how AI and GenAI can be applied to real business and engineering challenges, helping us bring promising solutions into production where they create meaningful value. Your responsibilities will include: Design, develop and maintain high-performance backend services and APIs using Java and Spring Boot/WebFlux. Build scalable microservices and distributed systems that operate reliably at global scale. Develop asynchronous and event-driven solutions using messaging platforms such as Azure Service Bus. Build and operate cloud-native applications using Microsoft Azure, including services such as Cosmos DB, Blob Storage and other Azure platform services. Contribute to services that support product search, relevance, ranking, recommendations and orchestration across H&M’s digital customer journeys. Collaborate with product managers, engineering managers and cross-functional stakeholders to translate business needs into simple, scalable and robust technical solutions. Build, test and deploy services using modern CI/CD, containerisation and Kubernetes practices. Participate in code reviews and contribute to engineering standards, security, observability, reliability and performance improvements. Investigate and troubleshoot complex production issues and contribute to improving system resilience and scalability. Explore and apply AI, GenAI and LLM-based technologies where they can help solve meaningful business or engineering challenges. WHO YOU ARE We believe you are a curious and collaborative engineer who enjoys solving complex problems and building reliable services that create real customer and business value. You are comfortable working in an agile engineering environment and take ownership from idea and design through to production. You enjoy working with others, sharing knowledge and continuously improving both the product and the way the team works. You communicate clearly with technical and non-technical stakeholders and are motivated by building solutions that are simple, scalable and effective. To succeed in this role, we believe you have: Strong proficiency in Java and experience developing production-grade backend services. Experience with Spring Boot; experience with reactive programming and Spring WebFlux is highly valuable. Good understanding of microservices, distributed systems and API design. Experience working with cloud-based applications and cloud-native development practices. Understanding of asynchronous processing and event-driven architecture. Experience with automated testing, CI/CD, code reviews and production support. Experience working with containerised applications; knowledge of Docker and Kubernetes is beneficial. Strong problem-solving and debugging skills, with the ability to understand and troubleshoot complex systems. A collaborative mindset and the ability to work with colleagues across locations, disciplines and time zones. Curiosity about new technologies and a willingness to learn, experiment and improve. NICE TO HAVE It is also a plus if you have experience with: Microsoft Azure, especially Cosmos DB, Azure Service Bus, Blob Storage or equivalent cloud services. Search, relevance, ranking, recommendation or information-retrieval systems. Search technologies such as Elasticsearch or Solr. AI, GenAI or LLM-based applications. Large-scale data, high-throughput services or customer-facing distributed systems. Observability, performance optimisation and production operations. QUALIFICATIONS We believe you have around 3–6 years of professional experience in backend or software development, with hands-on experience building Java-based backend services and microservices. You have experience working with cloud technologies and modern software engineering practices, and you are comfortable contributing to systems that require reliability, scalability and high performance. WHAT YOU CAN EXPECT You will join a team where backend engineering meets search, relevance, ranking and AI innovation. This is an opportunity to work on globally relevant systems, solve challenging distributed-systems problems and contribute to digital experiences used by customers across H&M markets. At H&M Tech, we believe technology is a competitive advantage that helps liberate fashion for the many. We are passionate about creating customer value and elevating our brands with efficient and effective tech, balancing today’s needs with tomorrow’s opportunities.

Job Description Join our Cyber Security Engineering unit, where innovation and security drive us. We are transforming technology with modern Network Security, integrations and cloud services. We are looking for a highly skilled and experienced Senior Cyber Security Engineer to join our Network Security Engineering team. This role involves architecting, designing, implementing, and maintaining robust security measures to protect our global network infrastructure. The ideal candidate will blend theoretical knowledge with hands-on expertise. This role requires a deep understanding of cybersecurity principles, Network Security technologies, and the ability to collaborate across multiple globally dispersed stakeholders and teams. WHAT YOU’LL DO Lead the development, optimization and integration of network security policies, rules and monitoring across platforms such as NDR, SSE, SD‑WAN and proxy solutions Design and improve network security solutions across branches, stores and data centers, ensuring strong alignment with business and security needs Conduct security architecture reviews, risk assessments and threat modelling, and drive hardening initiatives across our network landscape Modernize network security by transitioning from legacy systems to modern SSE and ZTNA solutions, supported by clear roadmaps, policies and plans Monitor and enhance the performance, availability and reliability of network security solutions, ensuring compliance with ISO, NIST, GDPR and internal standards Design, configure and troubleshoot network security devices and services across on‑prem and cloud environments, providing advanced Level‑3 support when needed WHO YOU'LL WORK WITH You’ll join a friendly and collaborative Network Security Engineering team of seven, soon to be eight, working closely with colleagues across Business Tech. Your daily partners will include network SMEs, Cyber Security Advisors, Core Platforms and Global Infrastructure Services, as well as teams supporting stores, warehouses and new market entries. You’ll also connect with external partners and contribute to cross‑functional projects where network and cyber security come together. This is a highly collaborative environment where your expertise will help shape our security posture and uplift the team’s cyber maturity. WHO YOU ARE 6+ years of experience in cybersecurity engineering, with a focus on network environments Strong, practical knowledge of: Network security technologies (firewalls, IDS/IPS, SWG, SASE, VPN, CASB, ZTNA), Cloud platforms: Azure, GCP, Security architecture methodologies and governance frameworks Expertise in network security solutions and products provided by Cisco, HP Aruba, Zscaler and Citrix NetScaler (proven by certificates) Strong knowledge of risk assessment and security control frameworks (ISO 27001, NIST). Familiarity with security maturity models including C2M2 Excellent ability to translate security requirements into implementable engineering solutions. Strong understanding of IP networking and protocols, including IPsec, HSRP, BGP, OSPF, 802.11, and QoS. Understand regulatory and compliance requirements (GDPR, PCI-DSS, Schrems, etc.). Independent problem-solving, addressing complex security challenges with minimal supervision. Preferred qualifications: CCNP (Security) or higher-level certifications such as the CCIE. CISSP or OSCP security certifications. Azure Security Engineer, or GCP Security Engineer certification. Experience with Agile methodologies and tools (e.g., Jira/Confluence) WHO WE ARE H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. WHY YOU’LL LOVE WORKING HERE Benefits All our employees are included in our H&M Incentive Program (HIP) All our employees receive a staff discount card, which is usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. Work-life balance, 30 days’ vacation and wellness allowance 4000 SEK/yearly Access to Benify, for discounts on e.g. Gym memberships, travel, hotels and many other great deals. Compensation boost during parental leave In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

RECRUITMENT OPERATIONS EXPERT Are you passionate about improving how recruitment works at scale in a global organisation? As a Recruitment Operations Expert, you will play a key role in shaping the tools, processes and frameworks that enable our teams to attract and hire the right talent across all markets. This is your chance to drive impactful change, influence global Talent Acquisition strategy and help build a seamless, consistent and candidate‑centric recruitment journey for the entire H&M Group. WHAT YOU’LL DO As a Recruitment Operations Expert, you will own and drive the planning, alignment and execution of key Talent Acquisition processes, tools and initiatives across the H&M Group. You will work closely with global stakeholders to ensure our recruitment approach is consistent, scalable and effective across markets. You will design and implement recruitment frameworks, interview structures, assessment models, scorecards and supporting documentation that strengthen and harmonise our global recruitment practices across office, retail and warehouse roles. Success in this role requires strong stakeholder management, a high level of ownership and a deep understanding of recruitment operations. Key responsibilities include: Leading and improving global Talent Acquisition processes, from identifying business needs to implementing, rolling out and sustaining scalable solutions Structuring and coordinating initiatives by defining roadmaps, tracking milestones and ensuring progress against agreed outcomes Safeguarding consistency, quality and compliance across recruitment processes, tools and employer branding standards globally Defining business needs and collaborating closely with Product and HRIS teams to ensure recruitment tools are effective, user‑friendly and continuously optimised Designing and rolling out interview frameworks, assessment models and scorecards that enable consistent and high-quality hiring decisions Guiding recruiters, hiring managers and HR partners through process improvements and changes through clear communication, training and stakeholder alignment Monitoring adoption and effectiveness of processes and tools, sharing data‑driven recommendations recommendations for improvement Maintaining documentation, guidelines and playbooks to ensure consistency and scalability across the organisation WHO YOU’LL WORK WITH You will report to the Manager of Join and collaborate with recruitment teams, hiring managers, HR partners and global stakeholders across multiple markets. Together, you will drive operational excellence within Talent Acquisition and ensure a seamless and consistent recruitment experience across functions, regions and candidate groups. WHO YOU ARE You are an experienced Talent Acquisition professional with a strong background in recruitment operations and a proven ability to drive impactful initiatives in complex, global organisations. You combine strategic thinking with operational excellence and enjoy turning complex business needs into simple, scalable ways of working. You are comfortable navigating a wide range of stakeholders and thrive in environments where structure, clarity, and collaboration are key to success. To succeed in this role, you likely bring: A strong foundation in Talent Acquisition, ideally with experience from end‑to‑end recruitment operations. A background in managing and delivering complex, global projects with measurable business impact. Demonstrated ability to improve processes, tools or ways of working within TA. Experience operating in a global environment with multiple stakeholder groups and markets. Ability to turn insights, trends and research into strategic recommendations and practical implementation plans. High level of accountability and ownership, with a track record of driving initiatives from idea to adoption. Experience working with HR systems and analytics tools (e.g., Workday, SAP, SuccessFactors or similar). Deep understanding of recruitment tooling such as ATS systems, assessments or similar technologies. A degree in Human Resources, Business Administration, Project Management or equivalent experience. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainabile solitions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program – HIP. Learn more about the program here. With a presence in markets around the world, we offer extensive career development and international mobility. JOIN US If you feel your experience, skills and ambitions are right for this role, please send your application, including CV in English as soon as possible. Interviews will be held continuously. Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Job Description Are you ready to shape customer relevance at scale by leveraging data, insights, and automation to deliver highly personalised experiences at the moments that matter most? As a CRM Automation Specialist, you will play a key role in designing, running, and continuously optimising our portfolio of automated and triggered CRM journeys. This role goes beyond execution. You will actively help define how automation and lifecycle journeys drive conversion, retention, loyalty, and long‑term customer value. You will work hands‑on with journeys while thinking strategically about customer behaviour, lifecycle progression, and commercial impact. Triggered communication is a key growth area for us, and in this role you will directly contribute to increasing its share of overall CRM value by strengthening always‑on journeys and improving their effectiveness over time. In this role, you will: Build, operate, and continuously optimise automated, data‑triggered CRM journeys across email, push and other owned channels. Own the end‑to‑end lifecycle of CRM journeys: setup, testing, launch, iteration, and ongoing optimisation. Translate performance insights, test results, and customer behaviour data into clear optimisation actions that improve engagement, retention, and revenue. Support the evolution of our lifecycle and automation strategy, ensuring journeys drive long‑term customer value, not just short‑term results. Collaborate closely with local markets to adapt and localise global CRM journeys, improving relevance and performance while maintaining consistency. Strengthen loyalty and membership engagement by turning initiatives into relevant, timely, and value‑adding CRM experiences. Ensure high‑quality execution while safeguarding relevance, customer value, and brand consistency across markets. Actively explore new automation, segmentation, and personalisation opportunities to raise the impact of our always‑on CRM portfolio. WHO YOU’LL WORK WITH You will be part of our Global CRM team, working closely with CRM Strategist, Data Scientists, Creative teams, Marketing Technology, and platform partners, while reporting to the CRM Manager. Together, you will ensure that our always‑on journeys and CRM communications work together to deliver impactful, customer‑centred experiences that support both engagement and commercial growth across our owned channels. WHO YOU ARE We are looking for someone who combines strong hands‑on CRM execution skills with a curiosity for optimisation, data, and customer behaviour - and who enjoys owning journeys end to end. You are comfortable working close to the details while also understanding how automated CRM contributes to retention, loyalty, and long‑term customer value. We believe you have: A Bachelor’s degree in Business, Marketing, Economics, Communication, or a related field. 2-5 years of experience within CRM execution, lifecycle marketing, or marketing automation. Hands‑on experience building and running automated CRM journeys in platforms such as Braze, Salesforce, Klaviyo, MoEngage, or similar. Strong ability to analyse journey performance and customer data, and turn insights into clear optimisation opportunities that drive incremental value. Confidence presenting recommendations, insights, and learnings within a large, cross‑functional organisation. An analytical mindset and eagerness to test, learn, and continuously improve customer journeys and automation setups. And you are someone who is: Highly detail‑oriented, structured, and reliable in execution. Comfortable collaborating across disciplines, regions, and markets. A clear and confident communicator, with strong written and spoken English skills. Curious, proactive, and motivated by improving customer experiences and lifecycle performance over. time and improving our standards when it comes to AI & personalization. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits and extensive development opportunities across the globe. You’ll be part of a collaborative environment where your ideas matter, and where you can grow your expertise within CRM, data‑driven marketing, and global communication. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a full-time position based in Stockholm. Please apply as soon as possible by submitting your CV in English. Due to data privacy regulations, we only accept applications through our career page. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Job Description WHAT YOU’LL DO As Senior Product Manager for Search & AI Discovery, you will shape how customers find, explore and connect with our digital commerce experience — across traditional search and the next generation of AI-powered discovery. You will lead a cross-functional team focused on building strong technical foundations for discoverability while preparing the business for emerging search experiences, shopping agents and agentic commerce. WHO YOU’LL WORK WITH You will collaborate closely with developers, an Engineering Manager, an Analyst and, when needed, a Solution Architect. Together, you will work at the intersection of technical SEO, digital commerce and emerging AI-led discovery, partnering across Product, Engineering, Marketing, Content, Analytics and Commercial teams. You will own the product strategy and roadmap for search discoverability, ensuring our digital platforms are built to be visible, scalable and high-performing across markets. This includes core technical SEO capabilities such as metadata, canonicals, XML sitemaps, robots.txt, structured data, hreflang, URL structures, pagination, faceted navigation and Core Web Vitals. Beyond today’s search landscape, you will help define how we show up in AI-powered search, generative discovery and shopping-agent experiences. You will monitor developments from key platforms and partners, translate external change into clear recommendations, and turn emerging opportunities into experiments, product priorities and business impact. As the digital lead for agentic commerce, you will drive alignment, clarity and adoption across teams. You will make complex SEO and AI-search topics understandable for different audiences, from engineers and specialists to business stakeholders and senior leaders, while balancing long-term direction with practical delivery, experimentation and continuous improvement. Key Responsibilities Define and evolve the product strategy and roadmap for Search & AI Discovery. Lead the technical SEO roadmap across scalable digital commerce platforms. Improve discoverability, site performance and search-readiness across markets and customer journeys. Explore and shape opportunities within AI search, generative discovery and agentic commerce. Turn developments from Google, OpenAI and other relevant platforms into product recommendations, tests and priorities. Embed SEO and AI discovery considerations into relevant digital initiatives and ways of working. Lead and support audits, pilots, experiments and continuous improvement initiatives. Partner with engineering teams to translate discovery needs into clear requirements and backlog priorities. Collaborate with Marketing, Content, Analytics and Commercial teams to strengthen content readiness and customer discoverability. Communicate technical and strategic topics with clarity to product, business and senior leadership audiences. WHO YOU ARE To thrive in this role, we believe you have: Experience in product management, digital commerce, SEO, search or related digital product areas. A solid understanding of technical SEO and its role in e-commerce growth, performance and discoverability. Good understanding of web technologies, CMS platforms and front-end fundamentals, including HTML, CSS and JavaScript. Experience working closely with engineering teams in an agile product development setup. Strong analytical skills and the ability to use data to identify opportunities, shape priorities and evaluate impact. The ability to translate complex technical topics into clear recommendations and actionable product priorities. Strong communication, collaboration and stakeholder management skills. You are curious about the future of digital discovery and motivated by turning change into opportunity. Excellent communication skills in English. This role is 12 months parental cover and position is based in Stockholm, Sweden. We are unable to provide relocation assistance or visa sponsorship for this position. Applicants must already have the right to work in Sweden. Additional Information WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program – HIP. Learn more about the program here. In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment. A day off on your birthday to relax and celebrate your special day. Special gift to celebrate the birth of your child, etc.) JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here