Customer Experience - Airlines industry

Start: ASAP - 6 months with chance of extension.
Location: Stockholm, Onsite(remote possible if allowed by client)
Extent: 100%

Role Description:
-Responsible for gathering requirements from various stakeholders within the airline company
-Stay up to date with recent trends in airline business and have constant thirst to upskill.
- Analyze and interpret airline data to provide actionable insights.
- Collaborate with cross-functional teams to optimize operational efficiency.
- Develop and implement strategies to enhance revenue and customer experience.
- Ensure compliance with aviation regulations and industry standards.
- Airlines and Airports Industry

Essential Skills:
Must have good understanding on following
-Ground handling operation flight operations
-customer experience,
-Revenue management,
-airline business processes and technical systems
-well versed with emerging trends and technologies affecting airlines worldwide.
-Master at crunching numbers and interpreting data and excellent problem
-solving abilities

Desirable Skills:
1. Master at crunching numbers and interpreting data and excellent problem solving abilities
2. well versed with emerging trends and technologies affecting airlines worldwide