First assistant director/FAD

Assistant Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future. Role Summary As an Assistant within Global Customer Support, you will play a key role in supporting the Head of Global Customer Support and one additional manager within Business Operations. Acting as a trusted partner, you will ensure smooth daily operations, effective communication, and seamless coordination across a global organization of more than 200 employees located worldwide. In this role, you will manage administrative and coordination activities, support management team operations, and help maintain structure in a dynamic environment operating across multiple time zones. You will be expected to work proactively, anticipate needs, and stay one step ahead in coordinating priorities and activities. Job Responsibilities • Proactively manage and prioritize calendars, meetings, travel arrangements, and daily activities for the Head of Global Customer Support and an additional manager. • Coordinate management team meetings by preparing agendas, collecting materials, documenting key decisions and following up on actions. • Support inbox management, communication flows, and stakeholder coordination across a global organization operating around the clock. • Organize domestic and international travel arrangements, ensuring efficient planning and execution. • Drive administrative tasks independently while contributing to departmental initiatives and continuous improvements. Who You Are You are a highly organized and proactive professional who enjoys creating structure in a fast-paced environment. You take ownership of your work, demonstrate sound judgment, and have the ability to anticipate needs before they arise. We also believe you have: • Previous experience in an assistant, executive assistant, or similar coordination role. • Strong organizational and administrative skills with excellent attention to detail. • A proactive mindset, high energy, and the ability to manage multiple priorities simultaneously. • Excellent communication skills in English, both written and spoken. • Good knowledge of Microsoft 365, particularly calendar and meeting management. Experience with Scania systems is considered an advantage. We welcome applicants from all backgrounds – your unique experiences and perspectives are valuable to us. This Is Us Global Customer Support is a diverse and international organization responsible for supporting Scania customers around the world. The organization includes Scania Assistance, Digital Services Support, and Global Technical Support, serving customers, workshops, and business units across multiple regions and time zones. We are currently on an exciting transformation journey, bringing together different support functions to strengthen collaboration, improve ways of working, and deliver an even better customer experience. Our culture is characterized by teamwork, continuous improvement, and a strong customer focus. Scania Offers We offer a dynamic, flexible workplace with onsite work option, including Scania Sergel and Midway hubs. With a structured development plan and courses, Scania supports your career growth both locally and internationally. Benefits include training at our health center Gröndal or wellness allowance, result bonus, flexible hours, and company car leasing. Scania also hosts events for employees and their families, and Stockholm residents enjoy direct access to Södertälje via Scania Job express buses. Application Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes. Apply as soon as possible, no later than 2026-09-29. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role. We look forward to your application!

TL;DR We're looking for someone who has thrived in a hypergrowth startup environment and wants to do it again — someone who genuinely loved the part that most people only tolerate. You'll work side-by-side with our founder-CEO to scale his effectiveness, shaping strategy, driving execution, and making every function better than you found it. This is an intense, high-proximity role with very little structure, very little guidance, and enormous leverage for the right person. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What we’re looking for 10+ years of professional experience across high-intensity environments. This role has no manager, no structured feedback loops, and no one scoping your work. You are expected to see what needs to happen across strategy, operations, communications, and people and drive it without being asked. MBB consulting (McKinsey, BCG, Bain), investment banking (Goldman Sachs, Morgan Stanley, JP Morgan) or similar foundation. You learned structured problem-solving and executive communication under pressure. The CEO is a prolific, high-velocity idea generator who moves across product, GTM, partnerships, brand, and org design, sometimes within the same conversation. Ideas arrive faster than any single person could execute. Your job is to identify which ones carry real strategic weight, and sequence them against competing priorities. Ex-Founder, Chief of Staff, Head of BizOps/Strategy, or senior operations generalist experience at a hypergrowth startup who has lived the chaos firsthand. This company changes direction at the speed of the market it's defining. The strategic priority from Monday's leadership meeting may be reframed by Wednesday because a new partnership, competitive signal, or product insight emerged. This role is for someone who gets energy from moving fast inside ambiguity and can bring others along with them. Experience at companies that scaled revenue dramatically in compressed timeframes (think Ramp, SpaceX/Tesla, TikTok/ByteDance, OpenAI, Stripe, Anduril, Anthropic, Databricks, Figma, Scale AI). Lovable's leadership team has been assembled at lighting speed. You’ve seen this before before and how to support the CEO in building a strong leadership team. You will often be the connective tissue, the translator and mediator. Executive-grade communication. You can produce investor memos, board updates, internal comms, and candidate briefs that are polished, high-signal, and fast. You'll shape how the CEO communicates to the company, the board, and candidates — translating high-speed thinking into prose that lands with precision. Much of your impact will be invisible to the org and attributed to others. That needs to be fine with you. Diplomatic backbone. You navigate leadership tensions, headcount negotiations, and hard conversations with both empathy and candor. Comfortable with founder-speed proximity and intensity. This means daily co-working sessions with the CEO on his schedule, in-person in Stockholm, no remote exceptions. The team, customers, partners and investors are distributed across Stockholm, Boston, San Francisco and London. Some sessions run long and often happen outside of business hours. AI fluency. You actively use AI tools in your workflows and see them as a leverage multiplier, not a novelty (experience building AI workflows and agents is a strong plus) Coaching background is a meaningful plus. Executive coaching certification, or equivalent. What you’ll do In one sentence: Be the CEO’s strategic right hand — own the operating rhythm of the company, drive cross-functional alignment, and lead the highest-stakes initiatives from strategy through execution. Serve as a sounding board and sparring partner to the CEO on company strategy, competitive positioning, fundraising, org design, and executive hiring Own the cadence of the company — leadership meetings, leadership offsites, support all-hands preparation, goal-setting, planning, and cross-functional accountability systems Shape CEO communications for internal audiences (all-hands, leadership updates, sensitive HR matters) and external audiences (investor calls, candidate-facing materials) Drive alignment across the Leadership team and functional leads — mediate tensions constructively and ensure leadership decisions translate into execution Lead high-stakes special projects end-to-end — executive hiring processes, competitive intelligence, accountability frameworks Design and maintain function-level KPIs, headcount planning models, and performance dashboards that keep the leadership team honest Build and iterate on AI-powered workflows (multi-agent systems, Slack triage, meeting prep, action-item tracking) to scale the Office of the CEO This role is not for you if You expect to work regular working hours. Our teams, partners, investors and customers span Stockholm, San Francisco, Boston and London. You need clear role boundaries and a well-defined job description to do your best work You've never worked in a high-growth startup and are drawn to the idea of it more than the reality You take it personally when work you've invested in gets deprioritized or redirected abruptly You need regular recognition from your principal to stay motivated You expect the person you support to hand-hold you, or model the behaviors and systems you're implementing for the rest of the org You want a 12-month stepping-stone into a functional leadership role, this role is its own thing, and it demands full commitment to the craft of it How we hire Intro call with a member of the recruitment team to explore fit and alignment Call with a member of the CEO Office In-person meeting with the CEO if Stockholm-based, virtual otherwise Call with a member of the Leadership Team In-person work simulation with the CEO